Management Style Flashcards

1
Q

management styles

A

The behaviour and attitude of the manager when making decisions, directing and monitoring staff and implementing plans to achieve business objectives.

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2
Q

management skills:
Autocratic

A

one where the manager tells the staff what decisions have been made

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3
Q

Characteristics of Autocratic

A
  • manger motivates staff through threats and disciplinary action
    -Communication is one way
    -Managers expect compliance and obedience from staff
    -Centralised decision-making
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4
Q

When is Autocratic effective?

A

-In times of crisis such as meeting an unexpected deadline

-Approach can be effective when team members do not know each other well or when individuals lack skills and knowledge.

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5
Q

Advantages of Autocratic

A

Advantages:
-No uncertainty- directions and procedures are clearly defined
-Decisions are made quickly
-Employee roles and expectations are detailed and precise so management can monitor performance.

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6
Q

Disadvantages of Autocratic

A

-No employee input allowed, employees do not get to develop their skills and do not feel valued
-Conflict, disagreements and tension could arise due to employees competing against each other for manager approval
-Job satisfaction decreases which impacts staff turnover and absenteeism.

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7
Q

persuasive management skills

A

One where management attempts to sell decisions to employees.

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8
Q

Characteristics of Persuasive Management Skills

A

-Authority and control remain centralised but management attempts to seek to make employees accept the objective and plans of the business–> work to convince employees that decisions are made for their best interest

-Communication is one way and staff are allowed to share ideas

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9
Q

Advantages of Persuasive management skills

A

-managers gain trust and support through persuasion
-Workers if they feel their feelings are considered may approve business more positively.
-acceptance of negative situations when the benefits of decisions are explained.

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10
Q

Disadvantage of Persuasive management skills

A

-Attitude and trust remain negative. employees fail to give full support to management
-Communication is still poor, limited top-to-bottom, one-way
-Employees remain frustrated due to being denied full participation in the decision-making process.

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11
Q

Consultative management style

A

One where the manager consults employees before making decisions

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12
Q

Characteristics of Consultative Management Style

A

-seeks the options of employees, holds info-sharing meetings and recognises good performances
-Two-way communication
-believes employees can be motivated through their greater involvement in the decision-making process.

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13
Q

when is the Consultative Management Style effective?

A

when the operating procedure is to be introduced or some business change implemented

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14
Q

Advantages of Consultative Management Style

A

-Large pool of ideas to choose from
-increased motivation when staff is involved, tasks completed more effectively with better results
-employees are more likely to take ownership due to involvement.

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15
Q

Disadvantages of Consultative Management Style

A

-More time-consuming
-some employees may feel undervalued if their idea is overlooked
-some issues are not suitable for widespread consultations, with inconsistent process staff may feel confused about their role.

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16
Q

Participative Management styles

A

One where managers unite staff to make decisions together

17
Q

Characteristics of Participative Management styles

A

-Two way comuunication
managers recognise the strengths of the staff involved and involve them in all stages of the decision-making process
-since employee contribution is valued they will have more commitment in their work

18
Q

what are the 5 management styles?

A

-autocratic
-persuasive management skill
-consultative management style
-participative management styles
-laissez-fair management style

19
Q

Advantages of Participative Management Styles

A

-High levels of employee trust, leading to improved in employee performance
-Motivation and job satisfaction are optimal, due to employees feeling as though they have actively contributed
-Sharing of ideas builds work teams employees display high levels of commitment

20
Q

Disadvantages Participative Management Styles

A

-Can be time-consuming to implement decisions
- Quality of decisions can suffer due to compromises being made
-Internal conflict arises due to the range of ideas being shared

21
Q

Laissez-faire management style

A

One where the employees assume total responsibility for and control workplace operations

22
Q

Characteristics of Laissez-faire management style

A

-Management has no central role or decision-making power
-management still sets objectives and is responsible for the performance of the business, but employees take responsibility for achieving business objective
-Completely decentralised Management skill

23
Q

When is the Laissez-faire management style?

A

Most effective for creative work or research, with employees who are highly talented or qualified in the tasks to be performed and where minimal supervision and direction is required.

24
Q

Advantages of laissez-faire management style?

A

-Employees feel sense of ownership, which can improve morale and motivation to achieve outcomes
-Encourages teamwork and creativity
-Communication is completely open, and ideas are both discussed and shared

25
Q

Disadvantages of the Laissez-faire management style?

A

-Complete loss of control by management.
-No control or direction means there is potential for misuse of the business’s resources, including time and money
-This style can breed personal conflicts, where individuals do not cooperate or wish to implement only their own ideas.