Management Tasks, Responsibilities, and Practices Flashcards

1
Q

Define a manager’s value

A

Values are likes, dislikes, shoulds, oughts, judgments and prejudices.

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2
Q

T or F. A managers value is often subconsciously.

A

True

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3
Q

How many Value orientations are there

A

6

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4
Q

what are the six value orientations

A

theoretical, economic, aesthetic, social, political, and religious

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5
Q

Define management

A

Management is the process undertaken by one or more persons to coordinate the activities of other persons to achieve results not achievable by one person acting alone.

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6
Q

What are the three approaches to management.

A

Classical, behavioral, management science

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7
Q

Most modern approach in management is.

A

Management science approach

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8
Q

Type of organization that is associated with the classical approach and characterizes functional groups under a direct chain of command.

A

Line organization

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9
Q

Type of organization that is associated with the behavioral approach and includes staff positions which are not generally elements in direct chain of command.

A

Line and Staff Organization

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10
Q

Type of organization that is associated with the management science approach and tends to be goal oriented and most commonly used on single project basis.

A

Matrix organization

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11
Q

Who is considered the father of the administrative theory

A

Henri Fayol

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12
Q

Fayol. how many principles of management are there?

A

14

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13
Q

some of the principles in fayol’s principles are.

A

Division of labor, authority, discipline, unity of command.

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14
Q

How many functions of management are there.

A

8

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15
Q

What are the eight functions of management

A

Planning, Organizing, Directing, Staffing, Coordinating, Reporting, Budgeting, Evaluating.

Remember the acroynm PODSCORBE

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16
Q

What are the two types of managers.

A

Old school and New school

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17
Q

Which two people were associated with the Need Theory?

A

Maslow and McGregor

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18
Q

Physiological, Safety, Social, Esteem, and Self-actualization is directly connected to who’s theory? think hierarchy

19
Q

Who’s theory involved two types of employees

Theory X: dislikes work, directed, coerced, lacks ambition, self centered,

Theory Y: gives effort, self directed, rewards of achievement, seeks responsibility, creative.

20
Q

Who was responsible for the two-factor theory

21
Q

What are those two factors

A

Motivational and Hygiene

22
Q

Interpersonal, peers, supervisors, subordinates, job security, etc.. are apart of which factor? Motivational or Hygiene.

23
Q

Achievement, work itself, recognition, advancement, growth potential and responsibility are apart of which factor? Motivational or Hygiene.

A

Motivational

24
Q

What are some motivational factors for people in the workplace.

A

Money, recognition, achievement, advancement, responsibility, work-itself

25
what a person is trying to accomplish
Goal
26
People responsible for the Reinforcement theory
Pavlov and Skinner
27
Reward with praise, Clearly inform, Feedback, Job well done, and differentiate rewards are associated with who's theory.
Skinner
28
often considered the leadership model.
Ohio state model
29
What are the leaders in the ohio state model.
Task management, country club, impoverished, middle of the road, and team management
30
common goal for the good of the group, NOT for the individual of sharing ideas for the good of all is?
Teamwork.
31
primarily concerned for people and only incidentally concerned for production
Country club
32
compromise between high production and employee satisfaction
middle of the road
33
concerned for neither production nor people
impoverished
34
achieve high production through the effective use of participation and involvement of people and their ideas.
team management
35
primarily concerned for production and only minimally concerned for people
Task management
36
What are some team building pitfalls
hire like yourself and dream team
37
T or F team leaders have to be experts in their fields
False
38
T or F Team leaders must be participative, Self-confident, flexible, open minded, cooperative with subordinates.
True
39
Is the sharing of authority and responsibility between two or more people.
Delegation
40
T or F Delegation takes place whenever another person assumes responsibilities for tasks assigned to an individual at a higher level.
True
41
Occurs when a supervisor accepts responsibility for a task which belongs to a subordinate.
Reverse delegation
42
When do you not delegate
counseling, delegated to you, entrusted, evaluations
43
What are the goals of management
Effectiveness, efficiency, economy, employee, span of control, management glossary.