Managers, Leadership and Decision Making Flashcards Preview

AQA A level Business > Managers, Leadership and Decision Making > Flashcards

Flashcards in Managers, Leadership and Decision Making Deck (19)
Loading flashcards...

What is management?

Getting things done by organising other people to do it. Managers organise and motivate staff into implementing the strategies/tactics to achieve business objectives.


What are the different types of leadership?

  • Autocratic
  • Democratic
  • Laissez Faire
  • Paternalistic


Describe an autocratic leader

  • Leader makes decisions without reference to anyone else
  • High degree of dependency on the leader
  • Can create de-motivation and alienation of staff
  • Decisions are made quickly


Describe a democratic leader

  • Encourages decision making from different perspectives
  • Leaders consult before decisions are made
  • May help motivation
  • Workers feel ownership of their ideas
  • Improves sharing of ideas
  • Can delay decision making


Describe laissez faire leadership

  • Responsibilities are shared by all
  • Can be useful in organisations where creative ideas are important
  • Can be motivational as people have control over their working lives
  • Can make decision making time consuming and lacking in direction
  • Relies on good teamwork and interpersonal relationships


Describe paternalistic leadership

  • Employees are consulted but leader makes all decisions
  • Leader acts as a father figure
  • Close supervision but attempts are made to gain respect of staff
  • Type of authoritarian management but the manager attempts to look after the needs of subordinates
  • Workers recognise that manager is trying to support their needs


What are the factors affecting leadership styles?

  • The task
  • Tradition and culture of the organisation
  • Type of labour force
  • Group size
  • Leader's personality
  • Groups personality
  • Time availible to complete the task
  • Companys structure


What is the Tannenbaum Schmidt Continnum?

A model that highlights the range of different management styles that are being adopted, ranging from a tell approach to the one that involves delegation


What is the Blake Mouton grid?

Model highlights the different management styles according to the leaders focus on the task and the people within the business


Describe a country club leader

Has the most concern for people - if people are happy they will work hard


Describe an impoverished leader

Least concern for people and production 


Describe a middle of the road leader

Balanced concern for people and production


Describe a team leader

Stresses the importance of high production and employee satisfaction


Describe a produce or perish leader

Employees are simply a means to an end and their needs are always secondary to efficiency and productivity


What is scientific decision making?

A systematic approach of collecting facts and applying logical decision making techniques

Made in circumstances of uncertainty and where the outcome will have a major impact on the medium to long term future of the organisation


What is intuitive decision making?

Using a combination of experience and feel for the future to make decisions


What are the advantages of intuitive decision making?

  • make decisions quickly
  • logical
  • qualitative
  • more enthusiastic
  • less cost
  • more understanding


what are the advantages of scientific decision making?

  • accurate
  • evidence
  • methodical
  • forces lots of research
  • financial stability
  • keep reviewing and checking decisions
  • easier to obtain finance


what are the factors in the scientific Decision-making model?

  • set objectives
  • gather data
  • analyse data
  • select
  • implement
  • review