Managing human resources Flashcards

1
Q

Work practices that lead to both high individual and high organizational performance

A

high-performance work practices

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2
Q

An organization that represents workers and seeks to protect their interests through collective bargaining

A

labor union

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3
Q

Organizational programs that enhance the status of members of protected groups

A

affirmative action

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4
Q

Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel

A

work councils

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5
Q

Employees who sit on a company’s board of directors and represent the interests of the firm’s employees

A

board representatives

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6
Q

Ensuring that the organization has the right number and kinds of capable people in the right places and at the right times

A

human resource planning

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7
Q

An assessment that defines jobs and the behaviors necessary to perform them

A

job analysis

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8
Q

A written statement that describes a job

A

job description

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9
Q

A written statement of the minimum qualifications that a person must possess to perform a given job successfully

A

job specification

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10
Q

Locating,identifying,and attracting capable applicants

A

recruitment

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11
Q

Reducing an organization’s workforce

A

decruitment

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12
Q

Screening job applicants to ensure that the most appropriate candidates are hired

A

selection

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13
Q

A preview of a job that provides both positive and negative information about the job and the company

A

realistic job preview (RJP)

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14
Q

Introducing a new employee to his or her job and the organization

A

orientation

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15
Q

Establishes performance standards that are used to evaluate employee performance

A

performance management system

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16
Q

A pay system that rewards employees for the job skills they can demonstrate

A

skill-based pay

17
Q

A pay system in which an individual’s compensation is contingent on performance

A

variable pay

18
Q

The planned elimination of jobs in an organization

A

downsizing

19
Q

Any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual’s employment,performance,or work environment

A

sexual harassment

20
Q

Benefits that accommodate employees’needs for work–life balance

A

family-friendly benefits