Mandatories Flashcards
(35 cards)
What tactics do you undertake when negotiating?
- Agree clients objectives and negotiating strategy
- Prepare win-win, fallback positions and areas of common ground
- Decide what points you can give on and what points are non-negotioable
- Understand other parties position
- Consider the method of communication
- Create a constructive environment for negotiations
- Develop a partnership / collaborative approach
- Maintain communication
What is a balance sheet?
A balance sheet is a statement of a businesses financial position and shows its assets and liabilities at a given date
What is a profit and loss account?
A profit and loss account is a statement of a businesses financial performance and shows income and expenditure
What changes are you aware of in accountancy?
- Changes to IFRS 16 with full cost of leases to be accounted for on balance sheet.
- Occupiers obligation to pay rent has to be recognised as a liability
- Exemptions exist for Leases shorter than 12 months
What does Tina Paillets policy focus on?
Policy focuses on the four pillars of the RICS Strategy: Future Foundations
- Enhance Member Value and Engagement
- Attract a diverse next generation
- Strengthen trust in the profession
- Lead and influence on sustainability
How do you keep your data secure?
- Password Protection
- Encrypt data on secure hard disk drives
- Regular backups off site
- Firewalls and disaster recovery procedures
What are the 8 individual rights under UK GDPR?
Right:
- To be informed
- Of access
- To rectification
- To erasure
- To restrict processing
- to data portability
- to object
- to automated decision making and profiling
Who polices the data protection act 2018?
Information Commissioners Office (ICO) - fines up to 4% of global turnover or £17.5 million for breaches (whatever is greater)
What are the key principles of UK GDPR?
Data must be:
- Processed lawfully / fairly / transparently
- Collected for specified, legitimate purposes
- Limited to what is necessary
- Accurate and kept up to date.
- Processed with appropriate security
- Kept no longer than necessary
What are some of the key requirements of UK GDPR?
- Obligation to conduct impact assessments for high risk holding of data
- Data security breaches must be reported to ICO within 72 hours when loss of data
- Organisations must be able to prove to ICO how they comply with regulations
- Data controller decides how and why personal data is processed.
Are you aware of any RICS documents for Data Protection?
Proposed RICS Professional Standard on Data Handling and Prevention of Cyber on Data Handling and Prevention of Cybercrime
What is the Freedom of Information Act 2000?
- Gives individuals the right of access to information held by public bodies
- Public must tell any individual requesting information if they hold it
- Normally required to supply within 20 working days
- Exemptions are allowed if contrary to GDPR requirements or if it prejudiced criminal matter or commercial interest
What are the 9 protected characteristics?
- Gender reassignment
- Sex
- Sexual orientation
- Age
- Disability
- Race
- Religion / Belief
- Marriage / Partnership
- Pregnancy / Maternity
What is unconscious bias?
Associations we hold which are deeply ingrained and outside of our awareness / control
How do you work well as a team?
- Listen
- Discuss
- Persuade
- Respect
- Help
- Share
- Participate
- Communicate
- Reflect
How can companies help incorporate diversity and inclusion?
- Policies
- Recruitment Techniques
- Inclusive Communication
- Practices beyond legal requirements of Equality Act 2010
- Training programmes
What RICS iniatives are you aware of for diversity and inclusion?
RICS and other build environment bodies have signed an MOU to create a more diverse / equitable sector
What are the four types of illegal discrimination under the Equality Act 2010?
- Direct
- Indirect
- Harassment
- Victimisation
These extend obligations to all controllers of let premises and it is unlawful for those managing buildings to discriminate against occupier
What does the Equality Act require service providers to undertake when disabled persons are faced with access obstacles?
- Remove / alter feature
- Provide reasonable means of avoiding the obstacle / providing reasonable alternative access to the service.
What is the test for reasonableness (Equality Act)?
- Effectiveness of adjustment
- Practicality of adjustment
- Financial costs and disruption
- Financial and other resources available to service provider.
What is an EPC?
- Energy Performance Certificate
What is MEES?
Minimum energy efficiency standards
What are the 5 key provisions of the EPC regime (MEES)?
- Higher standards of energy conservations
- Establishing a calculation methodology for energy performance
- Minimum requirements for the energy performance of all buildings
- Energy certification for all buildings when built / modified / leased / sold.
- Mandatory inspection of boilers and air conditioning systems.
What are the current EPC rules in England & Wales?
Required for all commercial buildings with a total useful floor area of 50 sqm. or more:
1. When newly built / sold / let for more than 6 months (and less than 99)
2. When newly refurbished / subject to building regulations
3. Subletting / assignment
