Manufacturing VS Service Flashcards
(2 cards)
1
Q
MANUFACTURING
A
Tangible outputs (can be touched)
Production and consumption occur separately
Can store inventory
Usually standardised products
Capital-intensive (uses more machines)
2
Q
SERVICE
A
Intangible outputs (cannot be touched)
Production and consumption happen at the same time
Cannot be stored as inventory
Usually customised
Labour-intensive (relies on staff)
