Market Research Flashcards

(38 cards)

1
Q

what is primary research

A

data collected first hand such as questionnaires, interviews, and focus groups

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2
Q

what are advantages of questionnaires

A
  • cheap to carry out
  • easy to target certain customers
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3
Q

what are disadvantages of questionnaires

A
  • people may not understand the questions
  • people uninterested may answer dishonestly
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4
Q

what are advantages of interviews

A
  • question can be explained
  • easy to target certain customers
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5
Q

what are disadvantages of interviews

A
  • expensive to carry out
  • not everyone likes being interviewed
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6
Q

what are advantages of trialling

A
  • gives an idea if the product is what people want
  • reduces the risk involved in producing large quantities
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7
Q

what is a disadvantage of trialling

A

the area tested must represent the total market otherwise the findings will be unhelpful

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8
Q

what is an advantage of focus groups

A

the people chosen will be representative of potential customers

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9
Q

what is a disadvantage of focus groups

A
  • will only be a small group
  • expensive to carry out
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10
Q

what is trialling

A

selling a product for a short period of time to assess performance, if it sells well the business will go into full production

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11
Q

what are focus groups

A

a group of people are asked to use a product or think about an advertisement to help the business re-design the product or advert

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12
Q

what is market research

A

the collection of data on customer habits to help decision making in marketing

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13
Q

why does marketing involve the 4P’s

A

the information produced helps to decide marketing strategy

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14
Q

what information can you find out about the target market when doing market research

A

age, economic status, culture, location, customer wants

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15
Q

what does market research help a business to find out

A
  • the product or service customers want
  • the price customers are willing to pay
  • the design of the product that will attract customers
  • how many products customers will buy
  • how to target customers on social media
  • where and how to sell its goods and services
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16
Q

what happens if a business doesn’t do market research

A

chances of success are reduced as you don’t know a marketing strategy to meet the target market needs

17
Q

how do you repay money used for market research

A

if the research is effective, sales revenue will be made

18
Q

what is secondary research

A

data collected using information provided by others such as magazines, and the internet

19
Q

what is UK Census data

A

the national census finds information about the number of people living in a household, their income and location

20
Q

what is data from newspapers and magazines

A

articles often describe people’s interests and current fashions

21
Q

what is data from websites

A

information about other companies, such as the prices certain products are sold at, can be found

22
Q

what is internal data

A

data collected by the business about past sales, profits, and customer feedback

23
Q

what are advantages of using Census data

A
  • information comes from a lot of people
  • already collected and analysed, reducing costs
24
Q

what are disadvantages of using Census data

A
  • information doesn’t specifically meet business needs
  • information will need careful interpretation
25
what is an advantage of using data from newspapers and magazines
cheap to use, and is up to date
26
what is a disadvantage of using data from newspapers and magazines
information isn't specific to the business
27
what are advantages of using data from websites
- cheap to collect and readily available - can help a business decide what to produce - understand what prices to charge based off competitors
28
what are disadvantages of using data from websites
information will need careful interpretation by the business
29
what are advantages of using internal data
- specific to the business - cheap to collect and readily available
30
what is a disadvantage of using internal data
data is historical
31
what is an advantage of using qualitative data
it helps businesses understand what customers are thinking and what they want
32
what is a disadvantage of using qualitative data
information may be provided by a limited number of people
33
what is an advantage of using quantitative data
facts or numbers are easy to analyse and can be gathered from a lot of people
34
what is a disadvantage of using quantitative data
it limits how much people can say about what they like or dislike
35
how does finance influence methods of research
primary research requires large amounts of money whilst secondary research is cheaper
36
how does information influence methods of research
primary research can get opinions about a new product whilst secondary research can learn about competitors
37
how does location influence methods of research
primary research is suitable for information about other countries whilst secondary research is for specific towns
38
how does time influence methods of research
primary research takes longer to prepare whilst secondary research is quicker