Market Research Flashcards
(38 cards)
what is primary research
data collected first hand such as questionnaires, interviews, and focus groups
what are advantages of questionnaires
- cheap to carry out
- easy to target certain customers
what are disadvantages of questionnaires
- people may not understand the questions
- people uninterested may answer dishonestly
what are advantages of interviews
- question can be explained
- easy to target certain customers
what are disadvantages of interviews
- expensive to carry out
- not everyone likes being interviewed
what are advantages of trialling
- gives an idea if the product is what people want
- reduces the risk involved in producing large quantities
what is a disadvantage of trialling
the area tested must represent the total market otherwise the findings will be unhelpful
what is an advantage of focus groups
the people chosen will be representative of potential customers
what is a disadvantage of focus groups
- will only be a small group
- expensive to carry out
what is trialling
selling a product for a short period of time to assess performance, if it sells well the business will go into full production
what are focus groups
a group of people are asked to use a product or think about an advertisement to help the business re-design the product or advert
what is market research
the collection of data on customer habits to help decision making in marketing
why does marketing involve the 4P’s
the information produced helps to decide marketing strategy
what information can you find out about the target market when doing market research
age, economic status, culture, location, customer wants
what does market research help a business to find out
- the product or service customers want
- the price customers are willing to pay
- the design of the product that will attract customers
- how many products customers will buy
- how to target customers on social media
- where and how to sell its goods and services
what happens if a business doesn’t do market research
chances of success are reduced as you don’t know a marketing strategy to meet the target market needs
how do you repay money used for market research
if the research is effective, sales revenue will be made
what is secondary research
data collected using information provided by others such as magazines, and the internet
what is UK Census data
the national census finds information about the number of people living in a household, their income and location
what is data from newspapers and magazines
articles often describe people’s interests and current fashions
what is data from websites
information about other companies, such as the prices certain products are sold at, can be found
what is internal data
data collected by the business about past sales, profits, and customer feedback
what are advantages of using Census data
- information comes from a lot of people
- already collected and analysed, reducing costs
what are disadvantages of using Census data
- information doesn’t specifically meet business needs
- information will need careful interpretation