Stakeholders in Business Flashcards
(41 cards)
what are the internal stakeholders in a business
owners and employees
what are the external stakeholders in a business
customers, suppliers, government, local community
what is the role of an owner
provide finance to start up and expand the business, and run the business
what is the role of employees
produce goods and services
what is the role of customers
buy goods and services
what is the role of suppliers
sell goods for resale and materials needed to manufacture goods
what is the role of the government
help businesses and workers
what is the role of the local community
provide workers and influence business activity
what is an objective for owners
make profits
what is an objective for employees
earning money and being treated fairly
what is an objective for customers
enjoy the goods and services, and pay affordable prices
what is an objective for suppliers
make sales and earn profits
what is an objective for the government
encourage businesses as it leads to high employment and prosperous communities whilst increasing taxes paid
what is an objective for the local community
have a local area which is prosperous, healthy and safe
what is a stakeholder
someone who has an interest in a business
what is a benefit of business activity for owners
earn profits
what is a benefit of business activity for employees
employed in a job role to earn an income
what is a benefit of business activity for customers
obtain products and services at good prices
what is a benefit of business activity for suppliers
sell goods to businesses and earn profits
what is a benefit of business activity for the government
receive tax revenue from owners, employees, suppliers and customers
what is a benefit of business activity for the local community
earn money from jobs within the business
what is a problem of business activity for owners
financial losses if the business fails
what is a problem of business activity for employees
made redundant if the business fails, and stress from unfair employment conditions
what is a problem of business activity for customers
sold poor-quality or over-charged goods and service, and experience poor customer service