Marketing Flashcards

(34 cards)

1
Q

Marketing

A

Creating, communicating, & delivering offerings that have value for customers.

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2
Q

Marketing Concept

A

Analyze customer needs and then make decisions to satisfy those needs while achieving organizational goals.

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3
Q

Target Market

A

Group of people with some shared characteristics that a company has identified as potential customers for its products

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4
Q

Consumer Market

A

Buyers who want the product for personal use

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5
Q

Industrial Market

A

Buyers who want the product for use in making other products

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6
Q

Segmenting

A

Grouping potential customers with common characteristics that influence their buying decisions

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7
Q

Niche Market

A

A narrow or focused market segment

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8
Q

Demographic Segmentation

A

Divides market based on variables such as age, marital status, gender, ethnic background, income, occupation, education, etc.

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9
Q

Geographic Segmentation

A

Dividing market based on variables such as climate, region, and population density (urban, suburban, small-town, rural)

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10
Q

Behavioral Segmentation

A

Dividing consumers based on variables such as attitude toward the product, user status, or usage rate

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11
Q

Psychographic Segmentation

A

Classifies consumers based on individual lifestyles such as people’s interests, activities, attitudes, and values

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12
Q

Marketing Mix (4 Ps)

A

Shape the development and execution of marketing objectives to reach a target market 

Product: Good or service a company provides 

Price: What a consumer pays in exchange for a product 

Place: Where a product is purchased 

Promotion: Advertising, sales, and other communication efforts the utilized to attract customers

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13
Q

Brand

A

An intangible asset with tangible value; made up of promotion efforts and customer meaning

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14
Q

Brand Value

A

The financial asset associated with a brand. SUBJECTIVE

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15
Q

Brand Equity

A

Added value generated by favorable consumer experiences w/ a product

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16
Q

Pricing Skimming

A

Introducing a new product on the market at a high price and then lowering it over time

17
Q

Penetration Pricing

A

Offering new products at low prices in hopes of achieving a large sales volume

18
Q

Leader Pricing

A

Pricing products below normal markup or below cost to attract customers to a store where they wouldn’t otherwise shop

19
Q

Bundling

A

Grouping two or more related products together and pricing them as a single product

20
Q

Odd-even Pricing

A

Setting a price at an odd number to connote a bargain and at an even number to imply quality

21
Q

Prestige Pricing

A

Raising the price of a product so consumers will perceive it as being of higher quality, status, or value

22
Q

Promotion Mix

A

Tactics marketers use to communicate with the customer. ex.

What’s the main purpose of the promotion? 

What is my target market? 

Which product features should I emphasize? 

How much can I afford to invest in a promotional campaign? 

How do my competitors promote their products?

23
Q

Advertising

A

Paid, non-personal communication designed to create an awareness of a product or company

24
Q

Personal Selling

A

One-on-one communication with customers or potential customers.  

Typically for large-ticket items, like homes, cars, or insurance policies

25
Sales Promotion
Creates an incentive to purchase; provides for a fairly immediate increase in sales in the short term  BOGO sales  “Limited time only”
26
Publicity
Notice or attention given by the media (often free)
27
Public Relations
Any action that help to create and maintain a favorable public image  Promoting via a press release about a fundraising event and controlling the damage of controversy for the company
28
Primary Data
Newly collected information that addresses specific questions (found from secondary data) - Includes Surveys/Questionnaires, personal interviews, and focus groups
29
Secondary Data
Information already collected that pertains to the target market
30
Social Media Marketing
Using social media platforms to deliver content that drives engagement 
31
Marketing linkages to strategy and business model
The business plan defines a company’s objectives and missions, and the marketing strategy answers in detail how these aforementioned objectives will be accomplished.
32
Brands/brand equity
Value a company gains from its name recognition when compared to a generic equivalent.
33
Benefits
How a product’s features could make a consumer’s life easier/more enjoyable
34
Feature
An essential function or component of a good or service