marketing and sales Flashcards
(44 cards)
What is the primary objective of marketing?
To satisfy customer needs and wants.
The primary objective of marketing is to increase sales and revenue by creating value for customers and building strong customer relationships
True or False: Sales is a subset of marketing.
True
Marketing encompasses a broader range of activities, including sales, while sales focuses specifically on the direct interaction with customers to generate revenue.
Fill in the blank: The four Ps of marketing are_____?
Price, Place, Product and Promotion
Definition of marketing?
Marketing is a process of discovering ad translating consumer wants into products and services and then in turn of making it possibe for more and more people to enjoy more and more of these products and services
defn giving by H.L Hanson
Define market segmentation.
The process of dividing a market into distinct groups of buyers.
What is the purpose of market research?
To gather information about consumers’ needs and preferences.
Multiple choice: Which of the following is NOT one of the four Ps of marketing? A) Product B) People C) Place D) Promotion
B) People
What does the term ‘branding’ refer to?
The process of creating a unique name and image for a product.
True or False: Promotion includes advertising, public relations, and sales promotions.
True
What is a marketing mix?
The combination of factors that can be controlled by a company to influence consumers’ purchase decisions.
Fill in the blank: The _____ strategy involves determining the best price for a product.
Pricing
What is the role of advertising in marketing?
To inform and persuade potential customers about products.
Define sales promotion.
Short-term incentives to encourage the purchase of a product.
Multiple choice: Which of the following is an example of a sales promotion? A) Free samples B) Branding C) Market segmentation D) Customer service
A) Free samples
What is the significance of customer feedback?
It helps businesses improve their products and services.
True or False: A good marketing strategy ignores competitors.
False
What is the difference between direct and indirect sales?
Direct sales involve selling directly to consumers, while indirect sales involve intermediaries.
Fill in the blank: The _____ stage of the product life cycle includes increasing sales and profits.
Growth
What is a unique selling proposition (USP)?
A factor that differentiates a product from its competitors.
Define customer relationship management (CRM).
Strategies and technologies used by companies to manage interactions with customers.
Multiple choice: Which of the following is a key benefit of effective marketing? A) Increased sales B) Decreased brand loyalty C) Higher costs D) Less customer engagement
A) Increased sales
What is the purpose of a sales forecast?
To predict future sales based on historical data and market trends.
True or False: Online marketing is not a part of the marketing mix.
False
What is the function of public relations in marketing?
To manage the public image of a company.