marketing and sales Flashcards

(44 cards)

1
Q

What is the primary objective of marketing?

A

To satisfy customer needs and wants.

The primary objective of marketing is to increase sales and revenue by creating value for customers and building strong customer relationships

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2
Q

True or False: Sales is a subset of marketing.

A

True

Marketing encompasses a broader range of activities, including sales, while sales focuses specifically on the direct interaction with customers to generate revenue.

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3
Q

Fill in the blank: The four Ps of marketing are_____?

A

Price, Place, Product and Promotion

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4
Q

Definition of marketing?

A

Marketing is a process of discovering ad translating consumer wants into products and services and then in turn of making it possibe for more and more people to enjoy more and more of these products and services

defn giving by H.L Hanson

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5
Q

Define market segmentation.

A

The process of dividing a market into distinct groups of buyers.

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6
Q

What is the purpose of market research?

A

To gather information about consumers’ needs and preferences.

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7
Q

Multiple choice: Which of the following is NOT one of the four Ps of marketing? A) Product B) People C) Place D) Promotion

A

B) People

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8
Q

What does the term ‘branding’ refer to?

A

The process of creating a unique name and image for a product.

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9
Q

True or False: Promotion includes advertising, public relations, and sales promotions.

A

True

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10
Q

What is a marketing mix?

A

The combination of factors that can be controlled by a company to influence consumers’ purchase decisions.

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11
Q

Fill in the blank: The _____ strategy involves determining the best price for a product.

A

Pricing

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12
Q

What is the role of advertising in marketing?

A

To inform and persuade potential customers about products.

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13
Q

Define sales promotion.

A

Short-term incentives to encourage the purchase of a product.

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14
Q

Multiple choice: Which of the following is an example of a sales promotion? A) Free samples B) Branding C) Market segmentation D) Customer service

A

A) Free samples

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15
Q

What is the significance of customer feedback?

A

It helps businesses improve their products and services.

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16
Q

True or False: A good marketing strategy ignores competitors.

A

False

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17
Q

What is the difference between direct and indirect sales?

A

Direct sales involve selling directly to consumers, while indirect sales involve intermediaries.

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18
Q

Fill in the blank: The _____ stage of the product life cycle includes increasing sales and profits.

19
Q

What is a unique selling proposition (USP)?

A

A factor that differentiates a product from its competitors.

20
Q

Define customer relationship management (CRM).

A

Strategies and technologies used by companies to manage interactions with customers.

21
Q

Multiple choice: Which of the following is a key benefit of effective marketing? A) Increased sales B) Decreased brand loyalty C) Higher costs D) Less customer engagement

A

A) Increased sales

22
Q

What is the purpose of a sales forecast?

A

To predict future sales based on historical data and market trends.

23
Q

True or False: Online marketing is not a part of the marketing mix.

24
Q

What is the function of public relations in marketing?

A

To manage the public image of a company.

25
Fill in the blank: The _____ phase of the marketing process involves implementing the marketing strategy.
Execution
26
What does SWOT analysis stand for?
Strengths, Weaknesses, Opportunities, Threats.
27
Define the term 'distribution channel.'
The path through which goods and services flow from the producer to the consumer.
28
Multiple choice: Which of the following is an example of a distribution channel? A) Retail store B) Advertising C) Branding D) Market research
A) Retail store
29
What is the importance of pricing strategy?
It affects sales volume, profitability, and market positioning.
30
True or False: The target audience is the same as the target market.
False
31
What is the role of social media in marketing?
To engage with customers and promote products.
32
Fill in the blank: _____ marketing focuses on creating a relationship with customers.
Relationship
33
What is meant by 'market positioning'?
The process of establishing the image of a brand in the consumer's mind.
34
Define 'niche marketing.'
Targeting a specific, well-defined segment of the market.
35
Multiple choice: Which of the following is NOT a characteristic of effective advertising? A) Clarity B) Persuasiveness C) Ambiguity D) Relevance
C) Ambiguity
36
What is the purpose of a marketing plan?
To outline marketing strategies and tactics for achieving business objectives.
37
True or False: All marketing strategies are the same for every business.
False
38
What is the significance of competitive analysis?
It helps businesses understand their competitors and market dynamics.
39
Fill in the blank: The _____ stage of the product life cycle is characterized by declining sales.
Decline
40
Define 'product differentiation.'
The process of distinguishing a product from others in the market.
41
Multiple choice: Which of the following is a method of gathering market research? A) Surveys B) Guesswork C) Assumptions D) Rumors
A) Surveys
42
What does 'value proposition' mean?
The promise of value to be delivered to customers.
43
True or False: Word-of-mouth is an effective form of marketing.
True
44
What is the impact of digital marketing on traditional marketing?
Digital marketing allows for broader reach and more targeted strategies.