Stakeholders in commercial organisations Flashcards
(41 cards)
Explain the term stakeholder?
Anyone who has a stake (financial interest) in a commercial organization is a stakeholder. Stakeholders, mean all those individuals, groups and institutions which have a stake in the commercial organization or a business enterprise.
True or False: Stakeholders only include people who work for the organization.
False
Name two types of stakeholders.
Internal stakeholders and external stakeholders.
Fill in the blank: Shareholders are considered ______ stakeholders.
internal
What role do employees play as stakeholders?
(Employees are internal stakeholders who contribute to the organization’s operations and success.)
They provide mental and physical efforts required for successful working of the enterprise. Their stake is also very crucial for the regular and smooth functioning of the enterprise.
Which group is primarily concerned with the profitability of the organization?
Shareholders
True or False: Customers (society) are external stakeholders.
True
What do suppliers provide to a commercial organization?
Suppliers provide goods and services necessary for the organization’s operations.
Name a type of external stakeholder.
Customers, suppliers, or the government.
Fill in the blank: The ______ is responsible for regulating commercial organizations.
government
True or False: Investors are considered internal stakeholders.
True
What is the main concern of creditors as stakeholders?
Creditors are primarily concerned with the organization’s ability to repay its debts.
They busiess owns money to the creditors.
Why customer is not a stakeholder?
Anyone who has a stake in a commercial organization is a stakeholder in a firm bcuz they don’t have a stake or financial interest in the firm.
expectations of employees?
(5 points)
1-protection of trade union rights
2-safe and comfortable working environment
3-opportunity for education, self-development, promotion and career growth
4-a fair remuneration in the form of wages or salaries
5-quick and fair redressal of grievances(complains).
True or False: Stakeholders have no influence on business decisions.
False
Expectations of employers?
(5 points)
- safety of capital contributed by them
- equal participatio in policy decisions of the compay
- a public image of the company for which they can feel proud
- a fair and regular return on their capital
capital - accurate, up to date info abt the working and financial health of the company
Fill in the blank: ______ stakeholders have a direct impact on the organization’s operations.
Internal
Expectations of suppliers?
(5points)
- regular orders for supply
- fair prices for the suppliers
- reasonable terms of delivery and payment
- correct information abt the company’s financial position
- healthy and co-operative inter-business
Expectations of creditors?
(5 points)
- safety of the loans given to them to the enterprise
- regular payment of interest at the specified times
- return of loans on expiry of the specified time period
- accurate and up to date info abt the financial health of the enterprise
- security in the form of mortgage of assests or personal guanrantee by owners of the enterprise
Expectations of Government?
(5 points)
- to follow the laws and regulations of the country
- to pay all the taxes honestly, regularly and in time
- to avoid corrupting public servants
- to make proper use of scarce resources of the nation
- to avoid monopoly and cocentration of economic power
What is the role of government as a stakeholder?
The government regulates business activities and ensures compliance with laws and regulations.
Fill in the blank: stakeholders who are contributing to the business enterprise from outside the orgaisation are known as ______ stakeholders
this is also the definition of it—
External
Expectations of Society?
(5 points)
- to protect the environment from all the types of pollution
- to donate the funds for the charitable and public welfare activites
- to preserve social and cultural values
to respect human rights including rights of women and children
to improve the standard of livig of people by promoting educational, medical and cultural institutions
Internal stakeholders?
- involved in the business firms within the organisation
consists of shareholders, employers, employees