marketing of innovation 2 Flashcards
(40 cards)
What is the definition of the diffusion of innovation?
A theory that seeks to explain how, why, and at what rate new ideas and technology spread through cultures.
What are the 5 stages of adoption?
- Awareness
- Interest
- Evaluation
- Trial
- Adoption / Rejection
What factors influence the diffusion of innovation?
- Product Characteristics
- Adopter Categories
- Adoption Process
Define ‘Relative Advantage’ in the context of product characteristics.
The degree that potential customers perceive a new product/service as superior to similar existing alternatives.
What is ‘Compatibility’ in relation to product characteristics?
The degree that potential customers feel the innovation relates to their needs, value systems, and practices.
What does ‘Complexity’ refer to in product characteristics?
The degree of difficulty in understanding, buying, or using the new innovation.
Define ‘Trialability’.
The degree that the product or service can be tested and tried on a limited basis before it is adopted.
What is ‘Observability’ in the context of product characteristics?
The degree that a product/service’s benefits or attributes can be observed, imagined, or described to potential consumers.
Fill in the blank: The chance of diffusion is high if _______ is high.
relative advantage
Fill in the blank: The chance of diffusion is high if _______ is high.
compatibility
Fill in the blank: The chance of diffusion is high if _______ is low.
complexity
Fill in the blank: The chance of diffusion is high if _______ is high.
trialability
Fill in the blank: The chance of diffusion is high if _______ is high.
observability
What are the categories of adopters in the adoption process?
- Innovators
- Early Adopters
- Early Majority
- Late Majority
- Laggards
True or False: Early Adopters are likely to buy within a short period of introduction.
True
What is the significance of ‘Trialability’ in the adoption process?
It allows potential customers to test and try the product before full adoption.
What is an example of ‘Relative Advantage’?
Early mobile phones were adopted quickly because they could make and receive calls anywhere.
What is an example of ‘Compatibility’?
Smartphones have a quick adoption because they are compatible with our hectic, information-seeking lifestyle.
What is an example of ‘Complexity’?
Digital cameras were adopted slowly due to perceived complexity until photo editing software made it easier.
What is an example of ‘Trialability’?
Offering product samples is a common way for new brands to increase their rate of adoption.
What is an example of ‘Observability’?
Fashion items have a high degree of social visibility where benefits and attributes can be easily seen.
What percentage of the population are Innovators in the adoption categories?
2.5%
Innovators are the first ones to buy and are well-informed risk-takers.
What characterizes Early Adopters?
13.5%
Likely to buy within a short period of introduction
Tend to be educated opinion leaders
Like to share information with others evaluating the product
Early Adopters are crucial for the diffusion of innovation.