marketing of innovation 2 Flashcards

(40 cards)

1
Q
A
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2
Q

What is the definition of the diffusion of innovation?

A

A theory that seeks to explain how, why, and at what rate new ideas and technology spread through cultures.

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3
Q

What are the 5 stages of adoption?

A
  • Awareness
  • Interest
  • Evaluation
  • Trial
  • Adoption / Rejection
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4
Q

What factors influence the diffusion of innovation?

A
  • Product Characteristics
  • Adopter Categories
  • Adoption Process
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5
Q

Define ‘Relative Advantage’ in the context of product characteristics.

A

The degree that potential customers perceive a new product/service as superior to similar existing alternatives.

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6
Q

What is ‘Compatibility’ in relation to product characteristics?

A

The degree that potential customers feel the innovation relates to their needs, value systems, and practices.

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7
Q

What does ‘Complexity’ refer to in product characteristics?

A

The degree of difficulty in understanding, buying, or using the new innovation.

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8
Q

Define ‘Trialability’.

A

The degree that the product or service can be tested and tried on a limited basis before it is adopted.

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9
Q

What is ‘Observability’ in the context of product characteristics?

A

The degree that a product/service’s benefits or attributes can be observed, imagined, or described to potential consumers.

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10
Q

Fill in the blank: The chance of diffusion is high if _______ is high.

A

relative advantage

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11
Q

Fill in the blank: The chance of diffusion is high if _______ is high.

A

compatibility

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12
Q

Fill in the blank: The chance of diffusion is high if _______ is low.

A

complexity

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13
Q

Fill in the blank: The chance of diffusion is high if _______ is high.

A

trialability

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14
Q

Fill in the blank: The chance of diffusion is high if _______ is high.

A

observability

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15
Q

What are the categories of adopters in the adoption process?

A
  • Innovators
  • Early Adopters
  • Early Majority
  • Late Majority
  • Laggards
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16
Q

True or False: Early Adopters are likely to buy within a short period of introduction.

A

True

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17
Q

What is the significance of ‘Trialability’ in the adoption process?

A

It allows potential customers to test and try the product before full adoption.

18
Q

What is an example of ‘Relative Advantage’?

A

Early mobile phones were adopted quickly because they could make and receive calls anywhere.

19
Q

What is an example of ‘Compatibility’?

A

Smartphones have a quick adoption because they are compatible with our hectic, information-seeking lifestyle.

20
Q

What is an example of ‘Complexity’?

A

Digital cameras were adopted slowly due to perceived complexity until photo editing software made it easier.

21
Q

What is an example of ‘Trialability’?

A

Offering product samples is a common way for new brands to increase their rate of adoption.

22
Q

What is an example of ‘Observability’?

A

Fashion items have a high degree of social visibility where benefits and attributes can be easily seen.

23
Q

What percentage of the population are Innovators in the adoption categories?

A

2.5%

Innovators are the first ones to buy and are well-informed risk-takers.

24
Q

What characterizes Early Adopters?

A

13.5%
Likely to buy within a short period of introduction
Tend to be educated opinion leaders
Like to share information with others evaluating the product

Early Adopters are crucial for the diffusion of innovation.

25
What is the percentage and characteristic of Early Majority?
34% First half of mass market Careful consumers who tend to avoid risk Adopt the product once it has been proven Rely on others who have experience with the product ## Footnote Early Majority plays a significant role in product adoption.
26
What defines the Late Majority?
34% Second half of mass market Purchase the older version of the product heading to maturity Take relatively long time to evaluate ## Footnote Late Majority typically adopts products after they have become mainstream.
27
What percentage of the population are Laggards?
16% Last to purchase and recognize value of innovation High risk perceivers Avoid change and may not adopt a new product until traditional alternatives are no longer available ## Footnote Laggards are often resistant to change.
28
Fill in the blank: The adoption process consists of five stages: Awareness, Interest, ________, Trial, Adoption.
Evaluation ## Footnote Evaluation is the stage where the individual decides whether or not to try the innovation.
29
What happens during the Trial stage of the adoption process?
Consumer uses the innovation on a limited basis or for the first time, usually in small amounts ## Footnote This stage is crucial for determining the user's satisfaction with the product.
30
What influences the Diffusion of Innovation?
Product Characteristics * Relative Advantage * Compatibility * Complexity * Trialability * Observability ## Footnote These characteristics help determine how quickly an innovation is adopted.
31
True or False: Innovators are the last group to adopt new products.
False ## Footnote Innovators are the first to adopt new products.
32
What is the role of Early Adopters in the adoption process?
They serve as opinion leaders and help influence others to evaluate and adopt the product ## Footnote Their feedback can be critical for the success of new innovations.
33
What do Laggards typically do regarding new products?
They avoid change and may not adopt a new product until traditional alternatives are no longer available ## Footnote Laggards often represent the final segment of the market to adopt innovations.
34
What is the significance of the Evaluation stage in the adoption process?
The individual mentally applies the innovation to their present and anticipated future situation, and then decides whether or not to try it ## Footnote This stage is crucial for understanding consumer readiness to adopt.
35
What is the focus of the textbook by Schiffman and Wisenblit?
Consumer Behaviour (12th ed.) ## Footnote Published by Pearson Education
36
Who authored the 5th edition of 'Consumer Behavior' published by Pearson Higher Ed?
M. R. Solomon ## Footnote This is a widely used textbook in consumer behavior studies.
37
What edition of 'Consumer Behaviour' is authored by Sethna and Blythe?
3rd ed. ## Footnote The book is published by Sage Publications Ltd.
38
What is the title of the article by Anthony J. Pennings?
Diffusion and the Five Characteristics of Innovation Adoption ## Footnote Retrieved from http://apennings.com/characteristics-of-digital-media/diffusion-and-the-five-characteristics-of-innovation-adoption
39
What is the focus of the website 'spreadingscience'?
The 5 steps to adopting an innovation ## Footnote Retrieved from https://www.spreadingscience.com/our-approach/diffusion-of-innovations-in-a-community/3-the-5-steps-to-adopting-an-innovation/
40
What is the main topic of the article adapted from Leigh Cowan?
New Product Innovations and Launching Strategies ## Footnote Retrieved from https://www.academia.edu/4856155/New_Product_Innovations_and_Launching_Strategies