MB5-705 Managing Microsoft Dynamics Implementations Flashcards Preview

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Flashcards in MB5-705 Managing Microsoft Dynamics Implementations Deck (75)
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1
Q

You are a project manager, and you use Microsoft Dynamics Sure Step for implementations of Microsoft
Dynamics products for your customers.
Your customer’s major stakeholders identify significant changes that will increase the scope of a project.
Which two risk response strategies for the project definition update should you use? (Each correct answer
presents part of the solution, Choose two.)

A.Exploit
B.Avoid
C.Enhance
D.Transfer
E.share
A

B.Avoid

D.Transfer

2
Q

Which document should you use to manage project deliverables?

A.project scope statement
B.project objectives
C.technical requirements
D.functional requirements

A

A.project scope statement

3
Q

You are a project manager.
You find that the personnel in the Human Resources department are new and not experienced in project
work.You need to manage the project resources to accommodate the lack of project experience in the
project.What should you do?

A.Add more time for the project activities.
B.Release the project team.
C.Document the problem and the impact on the scope of the project to the major stakeholders.
D.Document the impact of the lack of experience on the legal requirements.

A

A.Add more time for the project activities.

4
Q

You are a project manager, and you use Microsoft Dynamics Sure Step Methodology to manage
projects.You need to ensure that quality assurance is part of a project that you are managing.Which item
should you include as part of the project?

A.a comprehensive review with the project stakeholders at the end of the project
B.a review process done at the beginning and checked off at the end of the project with the project
stakeholders
C.quality assurance reviews with stakeholders, scheduled early and often across all project phases
D.a comprehensive review process performed if problems occur during the project or at a stakeholder’s
request

A

C.quality assurance reviews with stakeholders, scheduled early and often across all project phases

5
Q

As a project manager, you need to incorporate a change request into the project.
Which two tasks must be completed to correctly handle this request when you use the Microsoft
Dynamics Sure Step Methodology? (Each correct answer presents part of the solution.Choose two.)

A.Complete a customer review and approval. 
B.Complete a plan-do-check-act cycle.
C.Complete a change request form.
D.Complete a work breakdown structure.
E.Complete a risk identification.
A

A.Complete a customer review and approval.

C.Complete a change request form.

6
Q

Which activity is a precondition for communication management?

A.defining project roles
B.identifying project stakeholders
C.analyzing risk
D.defining project scope

A

B.identifying project stakeholders

7
Q

Which statement is an objective of solution envisioning?

A.Create and approve a Fit Gap Analysis.
B.Complete a functional design for a solution.
C.Finalize and approve a project plan.
D.Understand solution requirements.

A

D.Understand solution requirements.

8
Q

You are performing a new Microsoft Dynamics GP implementation for a customer who has 10 users.The
customer does not want to use customizations or independent software vendor (ISV) solutions.Which
project type should you use to deliver the implementation?

A.rapid
B.standard
C.agile
D.enterprise

A

A.rapid

9
Q

.What is an objective of diagnostic preparation?

A.to lead an internal kickoff meeting
B.to gain a preliminary understanding of the customer’s needs
C.to plan the running of diagnostic accelerators
D.to prepare high-level project documents

A

B.to gain a preliminary understanding of the customer’s needs

10
Q

You are performing a Decision Accelerator Offering.In which order should you perform the steps?

A.
1. Meet internally to discuss the Decision Accelerator Offering
2. Meet with the customer to discuss the Decision Accelerator Offering
3. Review the presentation and customer sign-off
4. Perform activities
B.
1. Meet with the customer to discuss the Decision Accelerator Offering
2. Meet internally to discuss the Decision Accelerator Offering
3. Perform activities
4. Review the presentation and customer sign-off
C.
1. Meet with the customer to discuss the Decision Accelerator Offering
2. Meet internally to discuss the Decision Accelerator Offering
3. Review the presentation and customer sign-off
4. Perform activities
D.
1. Meet internally to discuss the Decision Accelerator Offering
2. Meet with the customer to discuss the Decision Accelerator Offering
3. Perform activities
4. Review the presentation and customer sign-off

A

A.

  1. Meet internally to discuss the Decision Accelerator Offering
  2. Meet with the customer to discuss the Decision Accelerator Offering
  3. Review the presentation and customer sign-off
  4. Perform activities
11
Q

.Which two activities are included in the Diagnostic phase? (Each correct answer presents part of the
solution.Choose two.)

A.Gather the development standards.
B.Conduct an architecture assessment,
C.Present a solution overview.
D.Finalize the product specification.

A

C.Present a solution overview.

D.Finalize the product specification.

12
Q

Which two statements differentiating projects from operational work are correct? (Each correct answer
presents part of the solution.Choose two.)

A.The purpose of a project is to create a unique product, service, or result; the purpose of operations is to
sustain the customer’s business.
B.The duration of a project is temporary; the duration of operational work is ongoing.
C.The output of a project is variable; the output of operational work is continuous, daily, and predictable.
D.The purpose of a project is to sustain the new business requirements; operations end with the adoption
of a new set of objectives, and then the work continues.
E.a project ends when it is replaced by a new process; operations end when its specific objectives have
been attained.

A

A.The purpose of a project is to create a unique product, service, or result; the purpose of operations is to
sustain the customer’s business.
B.The duration of a project is temporary; the duration of operational work is ongoing.

13
Q

Which item is a project management process?

A.communication
B.risk
C.initiation
D.integration

A

C.initiation

14
Q

You are a project manager.You use the classic triple constraint model.If one constraint is changed,
what happens to the other constraints?

A.The project’s quality constraint will change.
B.The project’s expectations constraint will change.
C.At least one of the other constraints must also change.
D.The customer’s benefits constraint will change.

A

C.At least one of the other constraints must also change.

15
Q

You need to illustrate the dimensions of the project management diamond.Which dimension should
you place at the center of the diamond?

A.quality
B.cost
C.time
D.expectations
E.scope
A

D.expectations

16
Q

You need to create 3 project management diamond.
Which constraints should you use at each corner?

A.cost, quality, scope, risk
B.expectations, scope, time, risk
C.cost, expectations, scope, time
D.cost, quality, scope, time

A

D.cost, quality, scope, time

17
Q

.You are performing the solution envisioning process with a customer.
The customer requests that you use all of the Decision Accelerator Offerings.
What is the first step you should use in the process?

A.architecture assessment
B.Fit Gap and Solution Blueprint
C.requirements and process review
D.scoping assessment

A

C.requirements and process review

18
Q

You must complete a Requirements and Process Review during an engagement.
What should you identify and document at the completion of the exercise?

A.implementation approaches and associated costs
B.customer requirements and business processes within the scope
C.degree of fit to the business
D.infrastructure and hardware requirements

A

B.customer requirements and business processes within the scope

19
Q

Which Decision Accelerator is a pre-condition for the Fit Gap and Solution Blueprint?

A.requirements and process review
B.scoping assessment
C.proof of concept
D.business case

A

A.requirements and process review

20
Q

Which two categories should be used for requirements in the Fit Gap Analysis spreadsheet? (Each
correct answer presents part of the solution.Choose two.)

A.additional purchase
B.configuration
C.gap
D.standard feature

A

B.configuration

D.standard feature

21
Q

Which project types does the Microsoft Dynamics Sure Step Model use?

A.waterfall, iterative
B.diagnostic, analysis, design, development, deployment, and operation
C.standard, rapid, enterprise, agile, and upgrade
D.diagnostic, development, and operational

A

C.standard, rapid, enterprise, agile, and upgrade

22
Q

You are responsible for creating and managing projects in a project repository.
Which two actions can you perform on existing projects in the repository? (Each correct answer presents
part of the solution- Choose two.)

A.clone a project
B.share a project
C.change a project type
D.delete a project

A

A.clone a project

D.delete a project

23
Q

.You need to create a project by using the Sure Step Project Creation Wizard.
Which two properties must you identify in order to proceed? (Each correct answer presents part of the
solution.Choose two.)

A.engagement type
B.product
C.project implementation phase
D.product version

A

A.engagement type

B.product

24
Q

As a project manager, you need to ascertain which human resources are involved in the project and Fit
Gap documents on the Decision Accelerators.
Which two Microsoft Dynamics Sure Step Methodology tree nodes provide this information for the
implementation project? (Each correct answer presents part of the solution.Choose two.)

A.Solution Envisioning
B.Resources
C.Roles
D.Deliverables
E.Preferences
A

B.Resources

C.Roles

25
Q
.Which document is generated as a result of the functional requirements document (FRD)?
A.solution design document (SDD)
B.Fit Gap Analysis worksheet
C.functional design document (FDD)
D.technical design document (TDD)
A

B.Fit Gap Analysis worksheet

26
Q

You are delivering a project by using the waterfall delivery method.
You approve the project charter and project plan.
Which three actions should you do next? (Each correct answer presents part of the solution.Choose
three.)

A.Document the configuration of the overall Microsoft Dynamics solution.
B.Create the deployment plan.
C.Perform and document the Fit Gap Analysis.
D.Complete the design specifications.
E.Develop future state business process models.
F.Conduct the Executive and Project Team kickoff meetings.

A

C.Perform and document the Fit Gap Analysis.
E.Develop future state business process models.
F.Conduct the Executive and Project Team kickoff meetings.

27
Q

You are a project manager.You are running a project by using the waterfall delivery method.The project
is in the development phase.Which Microsoft Dynamics Sure Step Methodology supplemental documents
are created to support the training?

A.performance test documents
B.data migration documents
C.user test documents
D.user guides

A

D.user guides

28
Q

During which phase of a waterfall delivery is the creation and delivery of a complete system configuration performed?

A.development
B.data migration
C.analysis
D.design

A

A.development

29
Q

You are a project manager.You are taking over a Microsoft Dynamics implementation.
The project is in the design phase.
You need to identify the test activities.
Which two activities should you include? (Each correct answer presents part of the solution.Choose two.)

A.create a data subset for testing
B.create system maintenance procedures
C.create system configurations
D.develop performance test scripts
E.identify process testing scenarios
A

C.create system configurations

E.identify process testing scenarios

30
Q

Which two components are critical to the success of user acceptance testing? (Each correct answer
presents part of the solution.Choose two.)

A.the completion of the end user training
B.the building of the disaster recovery environment
C.the usage of user acceptance test scripts
D.the transactions to use for the tests

A

A.the completion of the end user training

C.the usage of user acceptance test scripts

31
Q

Go live is complete, and you are now in the operation phase of the project,
Which two activities can be performed in the operations phase? (Each correct answer presents part of the
solution.Choose two.)

A.Document lessons learned.
B.Review deliverables against the statement of work (SOW).
C.Perform end-user training.
D.Conduct production audit.

A

A.Document lessons learned.

B.Review deliverables against the statement of work (SOW).

32
Q

You need to perform end-user training in the deployment phase.
What are two types of trainers you can use? (Each correct answer presents part of the solution.Choose
two.)

A.specialized
B.deployment
C.customer
D.production

A

A.specialized

C.customer

33
Q

Which activity may be included in project closure?

A.Provide additional user training.
B.Establish ongoing quality and testing strategy.
C.Conduct a disaster recovery test.
D.Review the scope and change requests.

A

A.Provide additional user training.

34
Q

You are a project manager for Contoso Ltd, an e-commerce company.
Contoso’s Microsoft Dynamics implementation project is in the deployment phase, and you are planning
the user acceptance testing.
Which action should be the focus of the testing?

A.testing the performance to ensure the system can handle the predicted peak time transaction volumes
B.testing that the system supports the company’s transaction data
C.testing data migration
D.testing the end-to-end system to ensure the system supports the company’s transactions

A

D.testing the end-to-end system to ensure the system supports the company’s transactions

35
Q

You are a project manager for a Microsoft Dynamics implementation.
The project is in the deployment phase, and you are planning the final data migration to production.
You need to split the effort into two phases: phase one and phase two.
How much time should you typically plan between phase one and phase two?

A.one day
B.one week
C.two weeks
D.one month

A

B.one week

36
Q

What is copied into the sprint backlog within each sprint cycle?

A.requirements subset
B.technical review
C.solution testing
D.daily build

A

A.requirements subset

37
Q

What is the recommended number of users for the agile project type?

A.25 - 50
B.50 - 100
C.100 - 200
D.200 - 500

A

A.25 - 50

38
Q

Which key document is a deliverable for the analysis phase of an agile project?

A.functional requirements document
B.Fit Gap Analysis
C.solution backlog
D.technical requirements document

A

C.solution backlog

39
Q

You complete your project planning.
You need to continue with the agile preparation stage of the project.
Which activity should you do first?

A.Gather business requirements.
B.Conduct a Fit Gap Analysis.
C.Conduct a solutions overview.
D.Define a solution backlog.

A

C.Conduct a solutions overview.

40
Q

Which two activities are specific to the agile project type? (Each correct answer presents part of the
solution.Choose two.)

A.define solution backlog
B.sprint configuration and development
C.gather development standards
D.validate design security

A

A.define solution backlog

B.sprint configuration and development

41
Q

You are a project manager implementing a Microsoft Dynamics solution.
The customer business processes are not complex, and a business process mapping is not required.
You need to select the appropriate project type for this customer.
Which project type should you choose?

A.rapid
B.agile
C.enterprise
D.standard

A

A.rapid

42
Q

You are a project manager for a technology consulting company.
Your team is finalizing a commercial engagement proposal for presentation and sign-off.
In conjunction with the engagement manager, you need to provide details for the proposal.
Which two details should you provide? (Each correct answer presents part of the solution.Choose two.)

A.functional details
B.project scope details
C.technical details
D.the licensing and service contract agreements
E.the statement of work
A

D.the licensing and service contract agreements

E.the statement of work

43
Q

You are completing the proposal generation process.
Which document is one of the documents that you should produce to conclude this process?

A.high-level procurement plan
B.high-level budget
C.high-level quality assurance/control plan
D.high-level project charter

A

D.high-level project charter

44
Q

You need to put together a RACI matrix that includes a team member who is an employee of the client.Which activity should be assigned to the team member in the RACI matrix?

A.the functions performed on the project
B.who will review the project work
C.who will complete the project work
D.the functions performed for the client, external to the project

A

A.the functions performed on the project

45
Q

You decide that a customer should be using the agile project type.
Which statement would cause you to make this decision?

A.The customer requirements are not fully defined, and the customer needs flexibility to accommodate
changing business priorities.
B.The customer requirements are clearly defined, and the customer needs flexibility to accommodate
changing business priorities.
C.The customer requirements are not fully defined, and the customer does not have changing business priorities.
D.The customer requirements are clearly defined, and the customer does not have changing business
priorities.

A

A.The customer requirements are not fully defined, and the customer needs flexibility to accommodate
changing business priorities.

46
Q

You are a project manager and you are using the waterfall delivery for a project.
Which two items must be completed within the development phase? (Each correct answer presents part
of the solution.Choose two.)

A.project design
B.custom coding
C.analysis phase
D.production specifications
E.design phase
A

A.project design

B.custom coding

47
Q

You are a project manager for a Microsoft Dynamics enterprise project.
You must hold an executive project kickoff meeting.
Which three items should you include on the agenda? (Each correct answer presents part of the
solution.Choose three.)

A.consulting practices
B.training and testing
C.confirmation of objectives
D.overview of project vision and objectives
E.client expectations
A

C.confirmation of objectives
D.overview of project vision and objectives
E.client expectations

48
Q

You are the project manager of a Microsoft Dynamics implementation for a manufacturing company.
A project enters the design phase.
Which three requirements can be addressed in this phase? (Each answer presents part of the
solution.Choose three.)

A.requirements mapped as independent software vendor (ISV) solution
B.requirements mapped as configuration
C.requirements mapped as customization
D.requirements mapped as independent software vendor (ISV) workflow
E.requirements dependent on customization

A

A.requirements mapped as independent software vendor (ISV) solution
B.requirements mapped as configuration
E.requirements dependent on customization

49
Q

.You completed a Decision Accelerator Offering and need to document the key conclusions.Which
group of documents should you use?

A.process review documents
B.efficiency instruments
C.customer sign-off documents
D.validation documents

A

A.process review documents

50
Q

What is the maximum time allocated to a developer task within a sprint cycle?

A.8 hours
B.16 hours
C.1 day
D.30 days

A

B.16 hours

51
Q

Which two characteristics describe the agile project type? (Each correct answer presents part of the
solution.Choose two.)

A.starts with preparation and execution
B.starts with analysis, design, and development
C.sequential
D.iterative

A

B.starts with analysis, design, and development

D.iterative

52
Q

You are a project manager working with a client who has specific feature needs, moderate to complex
customizations, and minimal business process mapping completed.
You need to recommend a project type for the client.
Which project type should you recommend?

A.agile
B.enterprise
C.standard
D.rapid

A

A.agile

53
Q

You are responsible for using the Sure Step Project Creation Wizard to create projects that involve
multiple products, Decision Accelerators, and project types.
Which constraint do you need to consider?

A.A project can contain multiple Decision Accelerators.
B.A project can contain multiple products.
C.A project can be associated with multiple project types.
D.The project repository can only contain 100 active projects at a time.

A

A.A project can contain multiple Decision Accelerators.

54
Q

Which two tasks can you perform from both the Microsoft Dynamics Sure Step Client on-premise
application and the Sure Step Online application? (Each correct answer presents part of the
solution.Choose two.)

A.Create and save project repositories the same as they are saved by using the Microsoft Dynamics Sure
Step Client Project Creation Wizard.
B.Import a Sure Step project.
C.Access the lists of document templates in the Documents menu.
D.Clone a Sure Step project.
E.Navigate the reference material in the Methodology menu.

A

C.Access the lists of document templates in the Documents menu.
E.Navigate the reference material in the Methodology menu.

55
Q

What functionality does Microsoft Dynamics Sure Step provide?

A.It provides an online toolkit of how to configure Microsoft Dynamics Solutions.
B.It enables Microsoft Dynamics partners to better serve their customers when implementing Microsoft
Dynamics products.
C.It provides the only way to implement Microsoft Dynamics AX 2012.
D.It provides Microsoft Dynamics customers project management strategies for the Microsoft Dynamics
implementations phase of their project.

A

B.It enables Microsoft Dynamics partners to better serve their customers when implementing Microsoft
Dynamics products.

56
Q

Which customer role is involved in the Fit Gap and Solution Blueprint Decision Accelerator?

A.project manager
B.key user
C.business decision maker
D.executive sponsor

A

C.business decision maker

57
Q

Which two activities are included in the Fit Gap and Solution Blueprint process flow? (Each correct
answer presents part of the solution.Choose two.)

A.Generate an implementation plan report.
B.Lead requirements workshops with product demos.
C.Conduct a project kickoff meeting.
D.Configure a subset of business requirements.

A

A.Generate an implementation plan report.

D.Configure a subset of business requirements.

58
Q

During your requirements and process review, you use the questionnaires provided by Sure Step.What
is one of the reasons that you use the questionnaire at this stage?

A.to assist in determining the budget of the project
B.to use as a tool by the partner prior to meeting with the customer
C.to create detailed process maps
D.to use as a checklist and a reminder of topics to investigate

A

D.to use as a checklist and a reminder of topics to investigate

59
Q

You are preparing to go live with an implementation.
What is the final milestone that you should perform before the implementation goes live?

A.end-user training
B.user acceptance testing
C.performance testing
D.final system readiness

A

D.final system readiness

60
Q

You are conducting the transition from solution to support.Which project phase are you in?

A.quality management
B.project close
C.deployment
D.operations

A

D.operations

61
Q

Which two activities are objectives of a project closure? (Each answer presents part of the solution.Choose two.)

A.Document the changes in scope.
B.Obtain formal sign-off on all deliverables.
C.Ensure that the client is satisfied with the project outcome.
D.Communicate budget status.

A

B.Obtain formal sign-off on all deliverables.

C.Ensure that the client is satisfied with the project outcome.

62
Q

You are preparing for a go live cutover.
You need to create the go live cutover document.
Which items should you add to the document?

A.the operational and support activities for production operations
B.the detailed process steps to be included in the cutover
C.the details of the production environment and disaster recovery information
D.a high-level overview of cutover activities and those involved

A

B.the detailed process steps to be included in the cutover

63
Q

Which two basic support tools do you have at your disposal to support quality control for high-quality
requirements or complex project environments? (Each correct answer presents part of the
solution.Choose two.)

A.flow charts
B.cause and effect diagrams
C.plan-do-check-act cycles
D.tollgate reviews
E.conditions of satisfaction (COS)
A

A.flow charts

E.conditions of satisfaction (COS)

64
Q

Which activity is associated with planning communication management?

A.assigning the project team
B.conducting team meetings
C.developing the project schedule
D.conducting the kickoff meeting

A

D.conducting the kickoff meeting

65
Q

You are a project manager.
You create a work breakdown structure (WBS).
What is the next step when you use the Microsoft Dynamics Sure Step Methodology resource management techniques?

A.Plan material resources that will be needed.
B.Plan and use the plan-do-check-act cycle.
C.Plan and collect the project requirements.
D.Plan and schedule stakeholder project reviews.

A

A.Plan material resources that will be needed.

66
Q

Which document is used in the Microsoft Dynamics Sure Step Methodology to document project risks?

A.risk category
B.risk register
C.risk response strategies
D.risk analysis

A

B.risk register

67
Q

You are managing a Microsoft Dynamics implementation project.
Your customer does not agree with a decision made by a project team member.He approaches you
because he does not know who to escalate the issue to.
Which common challenge are you experiencing with this project?

A.scope creep
B.unclear roles and accountabilities
C.underestimated complexity and dependencies
D.uninvolved customer

A

B.unclear roles and accountabilities

68
Q

You are explaining Sure Step’s approach to project management to a colleague.Which definition
should you use?

A.Project management is an approach to guide the development of project scope.
B.Project management is an approach to plan project scheduling at the beginning of the project.
C.Project management is an approach to plan and guide project processes from start to finish.
D.Project management is an approach to monitor and measure project progress to identify variances from
the plan.

A

C.Project management is an approach to plan and guide project processes from start to finish.

69
Q

A company requirement dictates that all project management follows the guidelines in accordance with
the Project Management Institute (PMI).
You need to select the process group for the defining and refining of objectives.
Which process group should you select?

A.initiation
B.controlling
C.closing
D.planning

A

D.planning

70
Q

.What is the Project Management Institute (PMI) definition of a project?
A.A project is unique and contains temporary activities defined by the customer.
B.A project is a temporary endeavor undertaken to create a unique product, service, or result.
C.A project is unique and contains a vision, scope, and objectives defined by the customer.
D.A project is a set of goals and objectives to satisfy a customer’s needs.

A

D.A project is a set of goals and objectives to satisfy a customer’s needs.

71
Q

You need to create a proposal for the final licensing and services agreement.
Which two roles should be involved in creation of the proposal? (Each correct answer presents part of the
solution.Choose two.)

A.account manager
B.project manager
C.sales representative
D.engagement manager

A

B.project manager

D.engagement manager

72
Q

You are the project manager for a Microsoft Dynamics implementation.
You need to summarize the in-scope and out-of-scope items.
Which three items should you include in the summary? (Each correct answer presents part of the solution.Choose three.)

A.business processes
B.functional requirements
C.project plan
D.skills matrix
E.integration requirements
F.project type
A

A.business processes
B.functional requirements
E.integration requirements

73
Q

You are the project manager for a Microsoft Dynamics implementation for a new customer.
You need to ensure the finalization of the engagement proposal for the project.
Which person is responsible for managing the receipt of information for the proposal?

A.the engagement manager
B.the project manager
C.the sales representative
D.the account manager

A

A.the engagement manager

74
Q

You complete diagnostic activities.
You need to perform the proposal generation activity to summarize the findings.
Which two documents should you create as part of the proposal generation activity? (Each correct answer
presents part of the solution.
Choose two.)

A.statement of work
B.high-level project charter
C.high-level project plan
D.high-level budget proposal

A

B.high-level project charter

C.high-level project plan

75
Q

The diagnostic phase includes which two deliverables? (Each correct answer presents part of the
solution.Choose two.)

A.risk and issues register
B.high-level project charter
C.solution design document
D.statement of work

A

B.high-level project charter

D.statement of work