Medical Assistant Practice Exam 3 Flashcards by Jordan Walker

Which level of Maslow’s Theory of human behavior requires achievement, independence, and self-respect?
- social
- esteem
- safety
- self - actualization

Esteem

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Which of the following is a basic conflict for childhood ages newborn 10 18 months according to Erkison’s stages of psychosocial development?

Trust vs. Mistrust

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Which of the following milestones would not be expected of a 4-month-old
- the ability to coo
- the ability to the place objects in the mouth
- the ability to roll from front to back
- the ability to sit down without help

The ability to sit down without help

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Which of the following milestones would be expected of an 18 month old?
- to be able to briefly balance and hop on one foot
- to be able to use plurals and pronouns
- to be able to use a spoon and cup with assistance
- to have a vocabulary of several hundred words

To be able to use a spoon and cup with assistance

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Which of the level of maslow’s theory of human behavior requires realizing one’s personal potential.
- saftey
- Physiological
self actualization
- social

Self actualization

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A person who throws a book at wall during an argument and blames her partner for hostile behavior is displaying which type of defense mechanism

Projection

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After being told he had lung cancer, the patient offers to stop smoking immediately. He is in which stage of grief according to Kubler-Ross

Bargaining

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which of the following is not an appropriate method of communication to someone who is hearing impaired?
- hand gestures
- pantomiming
- speaking especially loudly
- drawing pictures

Speaking especially loudly

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According to Erikson’s psychosocial stages of development, when does the conflict identity vs. role confusion occur?
- Adolescence
- young adulthood
- middle adulthood
- young childhood

Adolescence

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which of the following is an external barriers to communication
- Weather
- Pain
- Hunger
-Anger

Weather

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Being able to related personal experiences to a particular situation displays which of the following types of understanding?
- Reflection
- Restatement
- Clarification
- Feedback

Reflection

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Which of the following levels of Maslow’s of human behavior need to be fulfilled first.
- Physiological
- Safety
- Social
- Esteem

Physiological

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A person who repeatedly loses track of time after experiences a traumatic event likely undergoing which form of denial
- rationalization
- dissassociation
- denial
- displacement

Disassociation

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A patient is given the diagnosis of metastatic breast cancer and subsequently becomes sullen and solitary. She is in which stage of grief, according to Kubler-Ross?
- Denial
- Grief
- Acceptance
- Depression

Depression

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According to Erikson’s psychosocial stages of development, what basic conflict do children face in elementary school.

Industry vs. inferiority

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Which of the following nonverbal cues display anger?
- Hunched posture, remaining at distance, limited eye contact
- Touching frequently, low voice, sustained eye contact
- Rigid posture, standing close, sudden movements/ gestures
- Standing in close proximity, slow purposeful gestures, relaxed posture.

rigid posture, standing in close proximity, sudden movements/ gestures

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Which of the following milestones would not be expected of a 5-year old
- Skips, jumps, ad hops with good balance
- Follow 5 commands in a row
- knows telephone number
- has vocabulary of more than 2,000 words.

follow 5 commands in a row

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according to Erikson’s psychosocial stages of development, which of the following people would be facing the conflict of initiative vs. guilt.
- 6 year old
- 16 year old
- 26 year old
- 36 year old

6 year-old

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A patient who is chronically homeless may have difficulties effectively communication because of which of the following internal abuse
- anger
- pain
- hunger
- sadness

Hunger

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At what age would the average baby begin to crawl

9 months

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According to Maslow’s theory of human behavior, if an individual is seeking feelings of security, stability and freedom of fear, what level of needs are they attempting to satisfy.
- saftey
- physiological
- social
- self actualization

safety

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teenager who beings wetting the bed after going through a traumatic experience is likely undergoing which form of denial.
- Displacement
- Projection
- Disassociation
- Regression

Regression: a defense mechanism where a person may go back to a period in their lives when they felt safer and did not have to face the particular traumatic event.

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Which of the following is an open-ended question?
- How did that make you feel
- Are you hungry
- do you have any visual problems
- Are you a nurse

How did that make you feel
open ended questions requires an answer with some detailed explanation or depth.

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what is the appropriate age to initiate toilet training for the average child?
- 6 months
= 12 months
- 2 years
- 4 years

2 years

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According to Erikson's psychosocial stages of development, which of the following people would be facing the conflict of generatively vs. stagnation

45-year old

A person with a substance abuse problem who argues that she is still effective in her position at work displays which forms of denial

Denial

Being able to explain something to someone else using simpler terms displays which of the following types of understanding? - reflection - restatement - clarifications - feedback

Restatement

When speaking to someone with an intellectual disability, which of the following is not helpful in conveying the message - Limit eye contact - Speak slowly and clearly - Use simple language - Frequently repeat yourself

Limit eye contact

When taking a telephone message regarding an urgent matter, which pieces of information are most pertinent to obtain. - Name, phone number, issue - Fax number, phone number, social security number - Name, insurance, issue - Issue, social security number, home address

name, phone number, issue

After witnessing his wife die of a heart attack, a husband blames her employer for her stressful job. The husband is in which of the following stages of grief?

Anger

Which of the following nonverbal cues display empathy - relaxed posture, loud voice, limited eye contact - rigid posture, low voice, limited eye contact - Relaxed posture, low voice, consistent eye contact - rigid posture, loud voice, consistent eye contact.

Relaxed posture, low voice, consistent eye contact

A person nearby appears to be choking and having difficulty breathing, Which of the following is the initial step of care?

Ask the person if they are OK

Which of the following patients needs should be addressed first? - 84 year old man with a broken ankle - 16 year old girl with a sore throat and fever - 65 year old woman with chest and left arm pain - 4 year old with a urinary tract infection

65 year old woman with chest and left arm pain

What is another term for advance directive

living will

Which of the following is not part of nonverbal communication - facial expressions - eye contact - tone of voice - posture

tone of voice

In which situation would a durable power of attorney be allowed to make medical decisions for the patient - The patient is having a scheduled c-section - the patient has broken rib status post mechanical fall - the patient has pneumonia - the patient is in a coma

the patient is in a coma

a coworker has been spotted throwing someon's medical record in the trash can in the break room. which of the following is not an appropriate course of action - report the action to your supervisor - ignore the coworkers actions - confront the coworker - remove the record from the trash

Ignore the coworkers actions

Which of the following statements is NOT TRUE regarding the Americans with disabilities act? - it helps prevent against those with disabilites - it applies only to schools and businesses - it provides reasonable accomodations to disabled persons - it prevents most employers from asking whether a person has a disability

It applies only to school and business

Which of the following patients needs should be addressed last? - 3 year old with a seizure - 15 year old with appendicitis - 26 year old with gunshot wound - 45 year old with a broken wrist

45 year old with a broken wrist

A doctor who accidentally amputates the wrong limb during a surgery would be guilty of which of the following

negligence

Which of the following would be overseen by the Drug Enforcement Administration (DEA)

Narcotics

Which of the following is a direct question - how do you feel - how do you treat sunburn - did you take your medication today - what type of allergic reaction did you have?

Did you take your medication today?

What is legally required prior to operating on a patient? - informed consent - implied consent - expressed consent - forced consent

Informed consent

Which of the following is not a function of the Centers for Disease Control and Prevention - Dispersing information about a communicable disease - Educating about disease prevention - regulating and supervising food and medication safety - making notifications of public health emergencies

Regulating and supervising food and medication safety.

Which of the following is not true regarding mental health records. - The practitioner is allowed to notify the person's employer - The practitioner is allowed to notify law enforcement if the person is a danger to themselves or others - the practitioner is allowed to share information with parents/guardians if the person is a minor. - The practitioner is allowed to share information with caretakers.

The practitioner is allowed to notify the person's employer

All of the following pieces of information are considered individually identifiable health information except: - Diagnosis - medical record number - birth date - telephone number

diagnosis

what is the medical term for infection of the gallbladder

Cholecystitis

Which of the following resting heart rates signifies tachycardia. - 120 - 80 - 60 - 40

120

a young woman who was unhappy with her physician's care decided to seek revenge by falsely accusing him of molesting her during a physical exam. what type of crime did she commit?

Libel

In which of the following situations should a patient not receive a medical bill - A patient broke his ankle while intoxicated - A patient fell down the stairs at work - A patient developed a blood clot in the leg after having surgery - A patient developed pneumonia while hospitalized

A patient fell down the stairs at work

What is the term for making a note indicating that a paper is in another file - office memo - inventory - verification - cross reference

Cross reference.

What is the term for a complete list of items currently in the office - inventory - memo - references - statistics

Inventory

All of the following are ways to prevent identity theft except? - Use the same password for all financial accounts - limit sharing personal information over the internet - use a paper shredder for all sensitive documents - monitor credits reports on a regular basis

Use the same password for all financial accounts

A patient needs a referral to a specialist. Prior to referring the patient, which piece of information should be reviewed. - Advance directive - Adress - Insurance - Living will

Insurance

what is the term for when a patient request that their health benefit payments be made directly to a designated person facility? - Payment plan - advance directive - assignment of benefits - payroll

assignment of benefits

Which of the following things should an office appointment calendar include - date, social secruty number, length of appointment - name, date, length of appointment - date, insurance provider, length of appointment - name, insurance provider, social security number.

name, date, length of appointment

What is the term for a statement sent by a health insurance company to their clients explaining what medical services were paid for on their behalf.

Explanation of benefits

What is the term of the amount of money an insured client has to pay before the insurance company will pay for a claim

Deductible

what is the term for the amount of money a client must pay every time a medical service is rendered?

Copay

A patient comes to the office angrily complaining that the office did not notify her about her lab results. which of the following is an appropriate course of action - Ask the patient to leave the office - go over her lab report and explain each lab result - Make a note of the complaint and call the physician - call the police to remove the patient.

Make a note of the complaint and call the physician

which of the following is the most important to ask a patient prior to a blood draw?

Did you eat or drink anything today.

when answering an office phone call, which of the following pieces of information should be given.

your name of the office, and the name of the physician

what is the term for assigning various task to those less senior

delegation

Which of the following is not a reason to terminate a patient - physician relationship. - the patient is non compliant with medications - the patient hasn't paid a medical bill in more than 6 months - the patient has a significant cognitive disability - The patient verbally abuses the physician and staff.

the patient has a significant cognitive disability

which of the following is the most appropriate-sized needle to use for a routine venipuncture?

20-gauge needle

What is the term for assessing and treating patients by the severity of their illness

Triage

Which of the following types of insurance plans require referral from a primary care physician and will typically not provide coverage for providers out of network - HMO - CDS - PPO - DEA

HMO

Which of following terms refer to money owed to the physician by a patient? - accounts receivable - payment summary - accounts payable - itemized bill

accounts receivable

Which of the following do not contribute to work-related injuries - tile floors - stepladders - filling cabinets - adjustable equipment

adjustable equipment

A medical assistant accidentally sticks her finger with a needle after drawing blood. what is the next most appropriate step?

Fill out an incident report

once a doctor decides to terminate a patient relationship, which of the following is not required. - a letter from the physician to the patient - a letter from the american medical association to the patient - providing the patient with their medial records - Reasonable time period to allow the patient to find another physician

A letter from the American Medical Association to the patient

Which of the following would not be considered a valid petty cash purchase. - Syringes - Nail polish - Computer mouse - Printer paper

Nail Polish

Which of the following is used as a part of United States Medicare reimbursement formula for physician services. - Effective measure unit - work reimbursement measure - work value measure - relative value unit (RVU)

Relative value Unit (RVU)

Which of the following most accurately describes an exclusive provider organization - Wide range of doctors and hospitals to choose from - no referrals needed to see a specialist - limited coverages for out of network services - All healthcare services go through a primary care physician

No referrals needed to see a specialist.

Which of the following is the most appropriate step to be taken if a patient has not paid his bill in 90 days. Show up at patients house demanding payment - send threatening letter to the patient - send bill to collection agency - call patient and reprimand them

Send bill to collection agency

Which of the following is the most appropriate definition of Medicaid - Healthcare program for college students - Healthcare program for elderly patients of those with disabilities - healthcare program for those who are employed - Healthcare program for those with limited financial means

Healthcare program for those with limited financial means

What is the purpose of relative value Unit (RVU) - used to help determine productivity - measures the number of certain diagnoses - calculates the possible lenght of hospital stay - estimates insurance rates

Used to help determine productivity

What is the purpose of medical waiver?

Releases a person or facility from medical liability

Which of the following is the most appropriate definition of a preferred provider organization (PPO) -lower out of pocket cost but less flexibility - insurance provided by the governement for low- income individuals - higher out of pocket cost but greater flexibility - insurance provided by the government for elderly individuals

Higher out of pocket cost greater flexibility

what is a waiver of liability? - a waiver that releases a person or facility from the blame if an adverse event occurs - a notice that a service may not be covered my Medicare - Permission for medical intervention an itemized bill explaining the cost of services rendered

A notice that a service may not be covered by medicare

which of the following is the most current standard diagnostic tool to classify medical conditions into codes for the purpose of billing and reimbursement

ICD-10

Which of the following is not managed care organization

CEO

Which of the following is not appropriate way to manage a petty cash account - replenish once there are no more funds - set limits on expenditures - require receipts for all purchases -keep petty cash in a limited access safe.

Replenish once there are not more funds

What is the term for money owed by a company to its creditors? - Accounts payable - Payment summary - Accounts receivable - itemized bill

Accounts payable

What is the purpose the diagnosis-related group (DRG) system - monitors productivity - helps determine reimbursment - permits a physician to upcode - helps determine insurance eligibility

Helps determine reimbursement

What is the term of the breakdown of the cost for services rendered after a visit to a clinic, lab, or, hospital

itemized statement

A patient sprained their Wrist and had an ACE wrap placed. The physician billed for a splint placement. What is the name of this fraudulent practice?

Upcoding

Which of the following situations would likely result in a bundled payments - Having labs drawn - Getting a pap smear - Seeing a primary care physician for a follow up visit - Undergoing a cholecystectomy

Undergoing a cholecystectomy

Which of the following is not a safety precaution when drawing blood? - Capping a needle when finished with the procedure - disposing of needles in a puncture-resistance biohazard container - cleaning the syringe for future use - wearing sterile gloves throughout the procedure

Cleaning the syringe for future use

Which of the following best describes competence -Having in depth knowledge of a particular subject - Performing a task effectively - Being trustworthy - applying practical thinking to everyday situations

Performing a task effectively

Which of the following is not a HIPPA violation - Having a computer screens face into the main lobby - disclosing a patient's medical information without consent - Discussing a patients diagnosis i the waiting room - Sending a patients records to their primary care doctors office.

Sending a patients records to their primary care doctors office.

What is the healthcare program used by the United States military? - PPO -HMO - Tricare - Medicaid

Tricare

What is an example of conflict of interest? - Accepting baseball tickets from a drug representative - making a donation to a hospital - Discussing a new drug with a pharmaceutical representative - Allowing medical students to rotates through the office

Accepting baseball tickets from a drug representative

Which of the following healthcare common procedure coding system (HCPCS) levels includes ambulance, durable medical equipment, prosthetics, orthotics, and supplies when used in a physicians office. - I -II -III -IV

When is it appropriate to discuss a patient's case on social media

It is never ok to discuss a patient on social media

A doctor changes the medical procedure a patient received in order to obtain a higher reimbursement from the health insurance company. what is this practice called/

Upcoding

What is the name for a network security system that monitors and controls the incoming and outgoing network traffic to prevent unauthorized users from accessing information - firewall - database reports - tickler file - modifiers

Firewall

Which of the following is not a conflict of interest. - volunteering at a local homeless shelter - a physician who is a board member at a pharmaceutical company - referring patients to another doctors in exchange for a monthly stipend - A physician who is a promotional speaker for a medical device company

Volunteering at a local homeless shelter

Which of the following terms refers to the posterior aspect of the body?

Dorsal

what organism needs a host in order to survive?

Parasite

Where is the liver in relation to the bladder

Superior

What is the best way to prevent the spread of infection?

Handwashing

All of the following diseases can be transmitted in the air except - pnenmonia - influenza -HIV -Tuberculosis

HIV

Which of the following refers to the anterior aspect of the body

ventral

Where is the pelvis in relation to the sternum

inferior

Where are the ribs in relation to the heart

what artery is most commonly used when taking blood pressure

Brachial

Which of the following refers to the same side of the body

Ipsilateral

what information is not included in the history of present illness section of a medical chart

Physical exam

What is the largest organ in the human body

skin

Which artery is normally palpated in the wrist to takes a pulse

radial

What is the most accurate measurement of body temperature

rectal

What is the most accurate measurement of body temperature -rectal -axillary - temporal - oral

rectal

What piece of equipment is used for measuring blood pressure

sphygmomanometer

what organ system is responsible for reabsorbing nutrients and excreting waste - Cardiopulmonary - Reproductive - Urinary - Endocrine

Urinary

What piece of equipment measures oxygen saturation

pulse oximeter

Which of the following would be places in an autoclave - Scalpel - Stethoscope - Syringe - Foley catheter

scalpel

What organ system is responsible for taking in oxygen and excreting carbon dioxide

cardiopulmonary

What does the term cruris refer to? - Foot - Groin - Head -body

Groin

Which of the following drugs should never be taken while pregnant?

Category X

Which of the following labs may be ordered to help diagnosed diabetes

HbA1c

Morphine is used t treat which of the following? - Heartburn - Nausea - Pain - High blood pressure

Pain

Which instrument is used to examine ears? - ophthalmoscope - stethoscope - otoscope

Otoscope

A patient with low hemoglobin has which condition?

Anemia

A patient with a blood sugar of 36 mg/dL has which condition

Hypoglycemia

A patient with rapid respiratory rate has which condition?

Tachypnea

An adipocyte is what type of cell

fat

Which of the following is the term for abnormally large breast in men

Gynecomastia

A patient who has stopped menstruating has which condition

amenorrhea

What does the prefix exo- refer to

outside

An osteoblast is what type of cell

bone

The trachea splits into which two structures?

Bronchi

The trachea splits into which two structures?

Bronchi

What is the medical term for inflamed or infected appendix

Appendicitis

Which of the following procedures does not have to be done in the operating room? - Breast augmentation surgery - insertion of a chest tube - removal of a gallbladder - staple repair of a head laceration

staple repair of a head laceration

What structure separates the brain in to the right and left sides

Corpus callosum

What procedure can evaluate the large intestine?

colonoscopy

Where can a meniscus be found

Knee

What is the chemical symbol sodium

Which of the following is a specialist who would treat hypothyroidism?

Endocrinologist

Which condition refers to blood coming from the ear - Menorrhea - Dysphonia - Otorrhagia - otoplasty

Otorrhagia

A patient with renal failure will likely need what procedure - Nephrectomy - Hemodialysis - hysterectomy - urostomy

Hemodialysis

What structure separates the heart into the right and left sides

Septum

A patient with brain tumor will likely need what type of specialist

Neurosurgeon

What is the name of the procedure for removal of a breast

Mastectomy

What is the chemical symbol for potassium

Which of the following is not a common sign of stroke - dysphagia - facial asymmetry - ataxia - rhinorrhea

rhinorrhea

What is the medical term for heart attack

Myocardial infraction

What structure covers the trachea when a person swallows a bolus of food?

Epiglottis

Which of the following is not a common finding in someone with liver failure

Dysuria

A patient with a deviated or "lazy" pupil has what condition? - Strabismus - Entropion - Ectropion - Glaucoma

Strabismus

What is the name of the procedure for the removal of a testicle

orchiectomy

what is the medical term for the condition "pink eye"

Conjunctivitis

A patient with no heartbeat has which condition

asystole

In which of the following structures is cartilage no present? -Olecranon - Metatarsal - patella - bladder

bladder

Which of the following best describes miosis - Infection of the breast - hearing loss - construction of the pupil - excessive sweating

construction of the pupil

Which of the following is not a sign of a myocardial infraction - vision loss - chest tightness - shortness of breath - jaw pain

vision loss

Which of the following best describes an abscess? - URI - Rash - Migraine - Collection of pus

collection of pus

Which of the following is an agressive malignant skin cancer - melanoma - lymphoma - basal cell carcinoma - glioma

melanoma

A patient with broken patella will likely need what type of specialist"

orthopedist

A patient wit arthritis due to excessive uric acid has which condition - glaucoma - gout - angina - diverticulitis

gout

What is the name of the procedure for the removal of the foreskin on the penis

circumcision

Which of the following structures is not found as a pair? - thyroid - lung - adrenal - kidney

Thyroid

Which of the following best describes a meniscus? - An accessory organ attached to the intestine - a piece of cartilage between the femur and the tibia - an out pouching of the colon - a defect in the abdominal wall.

a piece of cartilage between the femur and the tibia

Which of the following organs is primarily responsible for the development of diabetes. - liver -pancreas - kidney - bladder

Pancreas

A patient with diverticulosis will likely need what type of specialist

gastroenterologist

What is the medical term for presence of a kidney stone? - saiolithiasis - cholithiasis - choledocholithiasis -Nephrolithiasis

Nephrolithiasis

Which of the following best describes hepatitis?

Infection of the liver

What does the suffix "pexy" mean?

to affix something

A patient with calcium deposit on the lens of the eye has which condition?

Cataracts

Which of the following best describes choleithiasis

The presence of stones

Which of the following best describes the suffix -rrhagia?

hemorrhage

A patient with atrial fibrillation will likely need what type of specialist

cardiologist

What is the medical term for low urine output

oliguria

Which of the following best describes sickle cell anemia? - absence of red blood cells - abnormally high number of red blood cells abnormally high levels of iron - abnormally shaped red blood cells

Abnormally shaped red blood cells

A patient with a blood pressure of 165/81 mm Hg has what condition

Hypertension

What does the term acetabulum refer to?

Hip socket

A patient with excessive fatty deposits in their arteries has which condition

Atherosclerosis

A patient with schizophrenia will likely need what type of specialist.

psychiatrist

Which level of Maslow's theory of human behavior requires achievement, independence, and self respect

esteem

Which of the following milestones would not be expected of a 4 month old - the ability to coo - the ability to place object in the mouth - the ability to roll from front to back - the ability to sit down without help

the ability to sit down without help

A coworker has been spotted throwing someones medical record in the trash can in the break room. which of the following is NOT an appropriate course of action

Ignore the coworkers actions

Which of the following terms refer to money owed to the physician by a patient? - accounts receivable - payment summary - accounts payable - itemized bill

accounts receivable

Which of the following most accurately describes an exclusive provider organization

no referrals needed to see a specialist

Which of the following situations would likely result in a bundled payment - having labs drawn - getting a pap smear - seeing a primary care doctor ofr a followup - under going a cholecystectomy

under going a cholecystectomy

Which of the following is not a safety precaution when drawing blood - capping a needle when finished with the procedure - disposing of needles in a puncture resistant biohazard container - cleaning the syringe for future use

cleaning the syringe for future use

What is the name of the sound hear during measurement of a manual blood pressure

Korotkoff

What organ system is responsible for reabsorbing nutrient and excreting waste

urinary

Which of the following is not a common finding in someone with liver faliure

dysuria

In which of the following structures is cartilage not present

bladder

Which of the following best describes miosis

construction of the pupil

Which of the following is not a sign of myocardial infraction

vision loss

Which of the following is not a sign of myocardial infraction

vision loss

What s the medical term for presence of a kidney stone

nephrolithiasis

What is the medical term for low urine output

oliguria

Medical Assistant Practice Exam 3 Flashcards

(196 cards)