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MI 1 Flashcards

1
Q

What are the 5 RICS Professional and Ethical Standards ?

A
  1. Act with Integrity
  2. Provide a high standard of service.
  3. Build Trust in the profession.
  4. Treat other with Respect.
  5. Take responcibility.
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2
Q

What are the key principles of the bribery act?

A
  • Top Level Commitment
  • Risk Assessment
  • Due Diligence
  • Communication
  • Monitoring & Review
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3
Q

What is run-off cover?

A

‘Run off’ is a form of professional indemnity insurance which covers the historic liabilities of a business after it ceases to trade.

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4
Q

What is an OJEU PIN?

A

Prior Information Notice.

A PIN, or Prior Information Notice, is a notice published in the OJEU which sets out a contracting authority’s purchasing intentions. It does not oblige the contracting authority to proceed with a procurement process, but informs the market that they should expect a procurement to be commenced within the next 12 months. Publishing a PIN is not mandatory unless the contracting authority is seeking to use a PIN to reduce procurement timescales.

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5
Q

Why is it important to act in a professional, ethical and responsible manner?

A

To Build trust in the profession and my abilities.

To secure repeat business.

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6
Q

Where can you find Guidance notes on on interim valuations?

A

RICS website.

Interim Valuations and payment 1st Edition, 2015

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7
Q

How did you check completeness of returned tenders for QUB MAE Project.

A

In line with the Instructions to Tenderer.

Amend or Withdraw.

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8
Q

You mentioned you challenged a PM on the QUB MAE Project, why was this?

A

The PM was asking me to reduce the amount of a contractors valuation as much as possible as this arose from a design team error which the PM felt reflected badly on the company. I assessed the amount i believed was due to the contractor in line with the valuation rules and reminded my colleague of our duty to remain impartial.

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9
Q

What is a profit & and Loss Account?

A

The profit and loss (P&L) statement is a financial statement that summarizes the revenues, costs, and expenses incurred during a specified period, usually a fiscal quarter or year.

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10
Q

What is a Balance Sheet?

A

A snapshot of the assets, liabilities, and capital of a business or other organization at a particular point in time, detailing the balance of income and expenditure over the preceding period.

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11
Q

What is a cash flow forecast?

A

A cash flow forecast is a document that helps estimate the amount of money that’ll move in and out of your business. It also includes your projected income and expenses. Cash flow forecasts typically cover the next 12 months, but can also be used for shorter periods of time – like a week or a month

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12
Q

What is the difference between Management & Financial Accounting?

A

financial accounting is the collection of accounting data to create financial statements, while managerial accounting is the internal processing used to account for business transactions.

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13
Q

What would appear on a project cashflow?

A

a. Gives a maximum credit recommendation
b. Average days beyond terms
c. Delinquency score
d. Insolvency process indicator

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14
Q

What were the Abnormal Costs included for OLOL?

A 
Removal of existing mobile classrooms
Interactive Whiteboards
Provision of link corridor from new to existing school block
Removal of Asbestos
De-crowning of tree to rear of mobiles.
Lighting over hardstanding area
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15
Q

What was included in the LCC for Portaferry Public Realm.

A

Replacemtnt & Maintanance costs for natural stone paving, surfacing, surface treatments etc within a 25 year period.

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16
Q

What was the Tender Strategy for OLOL?

A

Single, two stage & Negotiated were considered.

Client had a clear project breif and was keen to have control of the design and quality of construction.

Single stage tendering selected as design would be fully complete

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17
Q

What are the limits to communication?

A
  • Time zones / geographies
  • Perception – make it clear, not open to interpretation
  • Indirect communication – be part of distributions / networks to stay up to date
  • Environment – making sure the environment is correct - no background noise
  • Attitudes / emotional state
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18
Q

What styles of communication are there?

A
  • Competitive (win / lose)
  • Collaborative (win / win)
  • Accommodating (lose to win)
  • Avoidance
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19
Q

How do you prepare and act in a negotiations?

A
  • Type of negotiation: importance of relationship vs importance of outcome;
  • Information Gathering: review records and evidence to ensure I have understood the situation as much as I can;
  • Deal Position: determine what can be given up as a compromise, estimate what the other party wants from it and use that to inform position;
  • Organise my compelling arguments: logical reasoning (facts), sensitive language and coercion;
  • Rehearse my opening in order to mould the negotiation to my terms;
  • Control the negotiation by asking the opening question, listening to what is said and summarise;
  • Convey and communicate confidence – match body language and words, good eye contact;
  • Manage expectations and trade low value items;
  • Be respectful but persistent, assess offers on the spot and be courteous.
20
Q

What part of the building regulations deals with sustainability?

A
  • Technical Boocklet F1 (Dwellings) & F2 (Buildings other than dwellings)
  • Conservation of fuel and power in buildings
    Criterion 1 – Achieving the TER 23
    Criterion 2 – Minimum acceptable standards 27
    Criterion 3 – Limiting the effects of solar gains 29
    Criterion 4 – Quality of construction and commissioning 30
    Criterion 5 – Operating and maintenance instructions
21
Q

Can you Give me an example of the BREEAM Areas?

A
  1. Management (Stakeholder participation).
  2. Health & Wellbeing (Acoustic performance, thermal comfort).
  3. Energy (Reduction of CO2, energy monitoring).
  4. Transport (public transport accessibility, cyclist facilities).
  5. Water (water efficient equipment, monitoring).
  6. Materials (responsible sourcing, insulation).
  7. Waste (waste management, recycled aggregates).
  8. Land Use & Ecology (ecological impact, enhancing site ecology).
  9. Pollution (light, surface water runoff).
  10. Innovation (exemplary performance in other criteria, new technology).
22
Q

What is displayed on an NI10 form?

A
  • Description of the project
  • Details of the Client, design team and Principal Contractor
  • Time allowed by the Client for estimates for
    o SOS date,
    o duration,
    o number of construction workers on site
  • Client declaration they are aware of their duties under CDM Regulations.
23
Q

When does an accident become reportable? (RIDDOR)

A
  • Report when worker has been unable to attend work for 7 consecutive days as a result of the injury
  • Accidents must be recorded when a worker has been off work for 3 consecutive days as a result of their injury.
  • Dangerous occurrences are near-miss events (eg. Hazardous substance being leaked, which could cause harm).
    The report must be made within 15 days of the accident.
    Employers must keep an accident book under the Social Security (Claims and Payments) Regulations 1979 so that record can be treated as a record for the purposes of RIDDOR
24
Q

Can you give me an example of a toolbox talk you have given?

A

I gave tool Box talks on H&S/Occupiers rules and regulations.

Following completion of RAMS for specific work, gave toolbox talks to ensure the operatives were aware of the Safety protocols in place and area of risk.

25
What is the timeline for Adjudication?
1. A party has the right to refer a dispute to adjudication at any time within the statute of the contract (12 years post-PC); 2. One party gives the other a ‘Notice of Adjudication’ setting out brief details of the dispute; 3. The Scheme for Construction Contracts states the notice should include the following: description, 58 details, nature of remedy, names of parties involved. 4. Next step is to appoint an adjudicator (within 7 days of the notice of adjudication) – can be agreed between parties. 5. A referral notice must be served within 7 days of the notice of adjudication. 6. Detail of the case of the party who is referring the dispute 7. Documentation to support – expert witness reports etc. 8. The Construction Act states timeframe of 28 days from submission of referral notice until Adjudication reaches a decision. Can be extended by further 14 days if agreed with parties. 9. Final decision is binding, although can be appealed by arbitration or litigation. There is no appeal against the decision of an adjudicator; court proceedings must be initiated to remove the enforcement.
26
What is ADR?
Traditional method of resolving legal disputes, through litigation, is both costly and time consuming. As a result alternative methods of resolving disputes developed, these are collectively known as ADR: 1. Negotiation; 2. Mediation; 3. Adjudication; 4. Arbitration. Key characteristics of ADR: Less adversarial and more focused on problem solving; Parties must both agree to enter into a form of ADR (exc. Adjudication
27
How have you contributed or worked towards a goal with a team?
- Taking part in Procurement/Project workshops. | - Putting forth examples/advice.
28
What is Tuckmans Theory for forming effective teams?
Forming Storming Norming Performing
29
What is the importance of data management?
1. Increases productivity: If data can be accessed easily, especially in large organisations,your company will be more organised and productive. It reduces the time that peoplespend looking for information and instead ensures that they can do their job efficiently.Employees will also be able to understand and communicate information to others. Furthermore, it makes it easy to access past correspondence and prevent miscommunication due to messages lost in transit. 2. Smooth operations: A seamless operating system is every business’ dream and datamanagement can make that a reality. It is one of the determining factors in ensuring thesuccess of an organisation; if one takes too long to respond to their customers or to thechanging trends around them, they run the risk of falling behind. A risk that one cannot afford. A good data management system will sure that you respond to the worldaccordingly and stay ahead of the competition. 3. Reduce security risk: It is the first time in history that so much personal information is available to those that can access it. When you store people’s credit card information, personal address, phone numbers, photos, etc. it is of paramount importance that this data is protected by the best possible security. If your data is not managed properly, it can fall into the wrong hands. Data theft will also have severe implications on the growth of your company; nobody wants to leave their details in the hands of people that do not know how to protect it. 4. Cost effective: If you have a good system in place, you will spend less money trying tofix problems that shouldn’t have occured in the first place. It also prevents spending time-and money- duplicating information that already exists. 5. Minimal chance of data loss: A good data management system will reduce the chances of losing important company information. It also ensures that your data is backed up and in case of a sudden glitch or system failure, any data that is lost can be retrieved easily, limiting the repercussions of the same. 6. 6. Better decision making: When everything is in its place, and everyone knows where to look for it, the quality of your decisions improve drastically. By nature, people have different ways of processing information, but a centralised system ensures a framework to plan, organise and delegate. Additionally, a good system will ensure good feedback, which in turn will lead to necessary updates to the process that will only benefit your company in the long run. If your organisation is looking to stay ahead of the curve and requires a good data management system, you need not look any further than Transworld International (http://transworldintl.com/). Our sophisticated systems and continued presence in the industry speak for themselves. You can get in touch with our team and we can provide you with a strong data management plan.
30
What if a end user request came in the project couldnt afford? (Inclusive Environments)
We would have to consider the practicalities of what came be provided within the project budget/ requirements etc
31
QUB Value engineering workshops example?
We considered the key deliverables/requirements of the client. A lot of specialist equipment included, difficult to substitute. identifying the main elements of a product, service or project. Analysing the functions of those elements. Developing alternative solutions for delivering those functions. Assessing the alternative solutions. Allocating costs to the alternative solutions. Developing in more detail the alternatives with the highest likelihood of success.
32
What is CIC (Inclusive environments)
Contribute to building an inclusive society now and in the future 2 Apply professional and responsible judgement and take a leadership role 3 Apply and integrate the principles of inclusive design from the outset of a project 4 Do more than just comply with legislation and codes 5 Seek multiple views to solve accessibility and inclusivity challenges 6 Acquire the skills, knowledge, understanding and confidence to make inclusion the norm not the exception
33
What is GDPR?
General Data Protection Regulation ``` Lawfulness, fairness and transparency. Purpose limitation. Data minimisation. Accuracy. Storage limitation. Integrity and confidentiality (security) Accountability. ```
34
What is included in a Dun & Bradstreet Check?
Gives a score out of 100, 100 being the highest. a. Gives a maximum credit recommendation b. Average days beyond terms c. Delinquency score d. Insolvency process indicator
35
What does the critical path show on the programme?
the shortest duration to complete the works.
36
What is AECOMS business plan?
Vision 2021 - to be updated in December 2020 Short Term - Focus on PEOPLE - Focus on EMPLOYEES - Improve CLIENT RELATIONSHIPS - Increase QUARTERLY TURNOVER - Re-align URS with AECOM Long Term - Enhance shareholder value - Increase profit margin – improve and become more profitable - Advance our organic growth – invest in existing and new services - Adjust our mix of private and public sector clients - Increase our client portfolio - Increase business in emerging markets
37
What is a SWOT analysis?
Looks at the possible Strengths, Weaknesses, Opportunities & Threats to the business. AECOM - STRENGTHS- Freedom to Grow, adapted quickley to the current climate - WEAKNESSES- Workload depending on new works, some works haulted to to pandemic. - OPPERTUNITIES - New adaptable spaces required, set up to deliver projects remotley, can call on international business lines for additional works. - THRETS- losing market share, decline in workload, not adapting quick enough
38
What is a PEST analysis?
Political, Social, Economic Technological Political - Brexit Social - WFH/ Freedom to grow, change in social practics Economic - Change in the market place, long term impacts of COVID Techonological - Investment in new tech to support fFTG
39
What are SMART goals?
Specific, Attainable, Measured, Relevent, time bound
40
How does your individual performance contribute to AECOMS overall business objectives?
Working efficently and proactively delivering works on time to a high standard helps promote good relations and build trust in the company.
41
What is the importance of Client staisfaction?
Strong relationships and secure future contracts, exeeding expectations giving the client a momorable experience helps promote the company increase revenue.
42
What is AECOMS approach to Client Care?
Proactive, Interim reviews, Peer Reviews, Post contract Review forms.
43
What is AECOMS Complaints handling procedure?
In Line with the RICS (28 Days) Initial response with in 14 days with full response within a further 7 If not resolved escilated to senior management who will review & respond within a further 14 days
44
What are AECOMS KPI's?
- To meet the periods financial targets – ensure financial information is uploaded onto APIC (tracked) - To maintain a 0% H&S incident record on site – ensure CSCS cards uptodate and undertake a risk assessment - To achieve high levels of Client satisfaction – follow QA procedure
45
What was included in the PEP for MAE?
detailed client brief, key aims and objectives of the projectand desired outcomes at each stage.

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