Micro topics Flashcards

Examinable micro topics in OB 2025 s1 (22 cards)

1
Q

Define Theory of Mind

A

Our conception of how other people think, and how their thoughts influence their behaviour.

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2
Q

What theory explains why unskilled individuals overestimate their abilities?

A

Dunning-Kruger Effect

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3
Q

What is attribution theory?

A

Considers the formation of perceptions about people, often influenced by theory of mind which can lead to self-serving attribution errors.

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4
Q

What is a major cause of error in attribution and decision-making?

A

Cognitive biases

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5
Q

What is the main idea of Herbert Simon’s bounded rationality?

A

We have limited information for decision making, so general rules for decision making are used instead.

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6
Q

Name an advantage of teamwork for organisations

A

One of:
-the creation of synergy
-improved quality of working life for team members (social affiliation)
-improved problem-solving abilities
-establishes a culture (share beliefs, attitudes, values, behaviours).

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7
Q

What is the difference between groups and teams?

A

Groups can be formal or informal, teams are formal- created by the organisation whose objectives align with the organisation.

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8
Q

Define group

A

Two+ people acting interdependently to achieve a common objective.

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9
Q

What are the 5 stages of Tuckman’s model of team development?

A

1: Forming
2: Storming
3: Norming
4: Performing
6: Adjourning

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10
Q

What are the two types of group development activities?

A

-Maintenance/process activities
-Task activities

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11
Q

Name a disadvantage of teamwork in organisations

A

-Groupthink
-Social loafing
-Free-riding

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12
Q

Who created the concept of “Distributed Leadership”?

A

Barry

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13
Q

What are the four types of leadership that must be exercised for effective distributed leadership?

A
  1. Envisioning
  2. Organising
  3. Spanning
  4. Social
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14
Q

What are the three theoretical components of attitudes?

A

Emotional, cognitive, behavioural

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15
Q

What are the three elements of organisational culture?

A

Values, attitudes and behaviours

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16
Q

Name three of Hofstede’s dimensions of national culture

A

Three of:
-Power distance
-Individualism
-Motivation towards achievement
-Uncertain avoidance
-Long-term orientation
-Indulgence

17
Q

What are the three defining features of motivation?

A

Effort, persistence, direction.
Motivation is the effort and persistence directed towards a goal.

18
Q

Who developed the hierarchy that explains the Needs Theory of motivation?

19
Q

What are the three needs in the Acquired Needs Model?

A

Achievement, Affliliation, Power

20
Q

Who developed the expectancy theory where people are motivated by the expected outcomes of their work?

21
Q

Who developed equity theory?

22
Q

What are some motivators to work?

A

Job design- variety and autonomy
Empowerment- clear vision, boundaries, support
Reward