mid-term exam Flashcards

(119 cards)

1
Q

ability to recognize ethical issues and make ethical distinctions to formulate judgments about what is good, right, or virtuous

A

Ethical Discernment

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2
Q

applying knowledge and skills of communication appropriately, responsively, and ethically in a specific situation

A

Competent Communication

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3
Q

Focuses on ethics as a practice for problem-solving that applies concepts and theories about what is good, right, or virtuous in real-world situations

A

Ethics as practical philosophy

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4
Q

Addresses real-world situations in ways that are local, timely, and responsive to the facts of a situation, rather than abstractly focusing on ethical issues and problems

A

Ethics as practical philosophy

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5
Q

Much communication, especially oral communication, is
__________ and leaves no physical trace of its existence

A

ephemeral

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6
Q

A form of action that uses symbols to promote cooperation by encouraging communicators to identify with one another

A

Rhetorical communication

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7
Q

Each communicator participates in a complex process of creating shared meanings with other communicators that affects everyone involved in the communication process

A

Transactional communication

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8
Q

Consists of the meanings communicators create and share as they communicate with one another. These meanings influence communicators’ perceptions and understanding of what they communicate

A

Content dimension

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9
Q

Concerns how communication acts and episodes that co-create meaning, and simultaneously co create relational connections or links between communicators

A

Relational Dimension

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10
Q

A process in which our language use responsively creates meaning and relational connection with others and so creates social worlds such as our relationships, workplaces, and communities

A

Constitutive communication

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11
Q

Involves openness and focus on another person, creating a relational syncing between the acknowledger and another.

A

Positive acknowledgment

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12
Q

Truthful, open, and clear communication

A

Authentic Communication

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13
Q

Two or more people authentically communicating, face-to-face, in an open-ended and nonjudgmental process to understand one another

A

Common Definition of Dialogue

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14
Q

Communicators do not need to meet or even know of one another’s existence, to engage one another in an open-ended dialogue.
Communicators are connected by their communication acts that link them to one another in a chain of communication about an idea, issue, or topic

A

Bakhtinian dialogue

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15
Q

Says that dialogue is an ongoing conversation that has a past and a future that extends beyond individual communicators. Is constructed by the messages that relationally connect communicators to one another.

A

Bakhtin’s chain of communication

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16
Q

The process of developing individual practices of ethical discernment judgment, and decision making that guide action

A

Moral development

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17
Q

Explains how existing practices of ethics develop but do not tell you what your personal ethical standard should be

A

Descriptive study of ethics

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18
Q

Theories that offer arguments about which values, principles, or practices should guide your discernment and decision-making so that your actions can be good, right, or virtuous

A

Prescriptive theories of ethics

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19
Q

3 things that influence how humans understand what is good or bad: empathy, an equality bias that promotes fairness, and disgust

A

Moral emotions

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20
Q

The capacity to recognize the existence of ethical issues and the impact of actions on others

A

Ethical Sensitivity

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21
Q

From the point of view of moral psychologists, __________ is a biologically innate, value-neutral response to emotional distress that stimulates prosocial or cooperative behavior needed for human survival.

A

empathy

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22
Q

Neurons that stimulate imitation of behavior such as facial expressions or emotional expressions. They create an automatic biological basis for emotionally understanding others, also called “mind reading”

A

Mirror Neurons

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23
Q

Involves taking the perspectives of others and offering prosocial sympathetic actions

A

Cognitive Empathy

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24
Q

book defines ethics as:

A

what is good, right, and virtuous

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25
when we communicate unethically, it's often because _____ ______ have taken over
our emotions
26
Everything you say ________. There is no __________________ communication
matters, throwaway
27
Paula says that even when we are running _________, we should try to be genuinely engaged and sincere with one another
scripts
28
Because communication is ephemeral, it is _______ _______ ________ because you may only have 1 shot of saying something. Also, this means we must _________ _________ throughout our lives
much more important, communicate constantly
29
communication has how many dimensions
2
30
2 dimensions of communication
content, relational
31
the content dimension is worries about the _________ ________ that are said that create meaning
literal words
32
The relational dimension is more about ______ and ________ you said something rather than _______ you said
how and why, what
33
3 reasons why communication matters
it's ephemeral, it has 2 dimensions that allow us to build relationships, and it's constitutive
34
Communication __________ (creates) our world
constitutes
35
reading Lincoln's writings and letting that resonate with you would be an example of _________ dialogue
Bakhtinian
36
4 ways to be more ethical communicators
be mindful of our communication, avoid ethical nearsightedness, improve moral imagination, avoid rationalizing
37
Why do we often avoid being mindful?
it takes effort and we are lazy (try to be efficient with our energy)
38
not being able to see things as ethical or not
ethical nearsightedness
39
understanding someone else's perspective and imagining what it would be like in their shoes
moral imagination
40
trying to justify something to yourself hat may or may not be good or bad
rationalizing
41
Who's research found that emerging adults have a hard time identifying ethical issues
Smith
42
Emerging adults have a hard time identifying ethical issues because their role models _______ ________
avoided issues
43
Social anxiety, self obsession, self medication, and disengagement, are results of people not being taught to
identify and deal with ethical issues
44
The capacity to understand the feelings of others that helps with human survival
empathy
45
2 types of empathy
automatic/reactive and cognitive
46
Hoffman has __ levels of empathy
4
47
levels of empathy in order
automatic/reactive, egocentric, empathy for others feelings, empathy for another's life condition
48
When you show empathy for a person and show an understanding of their feelings even when they aren’t present, you have empathy ______ ________ _______ ________
empathy for another's life condition (level 4)
49
We tend to notice and care when equality is working against us but not when it's working against us
equality bias
50
the opposite of empathy
disgust
51
When it comes to people, most disgust is _________
learned
52
3 groups that help us develop the 3 moral emotions
family/caregivers, peers, and culture
53
3 subcategories of culture
religion and spirituality, the marketplace, Popular culture
54
_______ of American workers feel that their place of business is low in ethics
33%
55
________ talks about a perfect society (Utopia) in which children are censored from certain topics
Plato
56
2 ways to evaluate personal and ethical standards
logical analysis and testing by experience
57
3 ways to "do" logical analysis to evaluate your personal and ethical standards
Consistency and coherence
58
2 ways to be better at consistency
reversibility (put yourself in others' shoes) and universalizability
59
Thinking about what would happen if everybody behaved in the way that you did in that situation
universalizability
60
Thinking about your ranking of ethical values and what happens if those ethical values come into conflict with one another
coherence
61
6 tests of experience
consequences, testing by various situations, testing by habit, test of acceptance, testing through transcending cultural differences, experience through defending and evaluating
62
how many steps to ethical reasoning
5
63
steps to ethical reasoning
recognize there's an ethical issue, get the facts of the situation, think of alternative ethical responses, evaluate alternative responses from different points of view, act and reflect
64
3 types of ethical issues
ethical problem, ethical dilemma, ethical tragedy
65
the golden rule
treat others the way you want to be treated
66
the platinum rule
treat others the way they want to be treated
67
3 decisions that we have to make as we decide the most ethical way to communicate
should I speak, if I speak what should I say, if I speak how should I say it
68
there are __ ethical values of human communication
6
69
name the 6 ethical values of human communication
truth/truthfulness, justice, freedom, care, integrity honor
70
when talking about truth, _________ says we have to engage in truth face to face
plato
71
Plato says you gotta _____ the truth so that you will worry about it and seek it out
love
72
Plato says truth is only for the ________ ________ who can identify and understand it
elite few
73
Plato says, without truth, communication is _________ and ________
trivial and meaningless
74
Plato says that _______ is universal but hard to discover
Truth
75
Plato says there are 2 ways to understand truth: _____ and ______
experience and reasoning
76
Kant's question about truth
Why should we tell the truth?
77
Kant's 2 categorical imperatives that explain why we should tell the truth
respect human dignity, treat people as ends not means.
78
who didn't care about truth, but whether you intended to tell the truth with the information you had
Sissela Bok
79
Sissela Bok's strong moral presumption against lying.
principle of veracity
80
who said that lying is a violence against other people that allows you to gain power over them
Sissela Bok
81
Bok says that the biggest violence caused by lies is that ultimately if we are lied to enough, we will become _______
cynical
82
The notion of fairness and deserving among people
justice
83
making sure that everyone gets the same thing
fairness
84
everyone gets what they deserve
deserving
85
6 types of justice
corrective, retributive, procedural, distributive, restorative, harmonic
86
idea that punishing a wrongdoing with bring about justice
corrective justice
87
Tries to solve the problem of punishments not fitting the crime by allowing the person who was wronged gets to choose the punishment
retributive justice
88
An impartial process for distributing justice
Procedural justice
89
the community decides what’s fair through a legal process like voting, going to the city council, writing bills, etc.. Deals with social justice and how benefits are distributed throughout a community
distributive justice
90
Talks about a nearly perfect kind of community that tries to meet the needs of victims and tries to make the people who did the wrong understand the wrong they did.
restorative justice
91
Restorative justice is all about ________ relationships and _________ communities
repairing, rebuilding
92
restorative justice can only be accomplished if there is __________
forgiveness
93
type of justice that is less socially and community-oriented but rather focused on what one person needs at a specific time.
Harmonic Justice
94
The absence of coercion or constraint
freedom
95
3 types of freedom
personal freedom, sovereignal freedom, civic freedom
96
Doing what you want to do as long as you don’t harm others
personal freedom
97
Using your freedom to restrict the freedom of others (slavery, etc)
sovereignal freedom
98
freedom that deals with how able citizens are to engage in the civic process/their community including by running for office, volunteering, voting, etc.
civic freedom
99
You should care ________ not ______
for not about
100
Being consistently honest and truthful even when it’s hard
Integrity
101
The right to be respected
honor
102
If we tend to have a lack of honor or respect for people, it’s probably an issue of _______
disgust
103
theory that includes other theories.
meta-theory
104
Indicating that we will apply our ethical values and principles consistently in the same way each and every time regardless of the circumstances
absolutism
105
limitation of absolutism
doesn't allow for special circumstances (kid-murderer comes to your door)
106
Pro of absolutism
good behavior becomesm habitual
107
Kant was a __________ (theory)
absolutist
108
Kant's 1st categorical imperitive
apply ethical principles universally
109
Kant's 2nd categorical imperative
treat others as an end, not a means
110
How we apply our ethics can vary
relativism
111
3 types of relativism
individual, situationist, conventional
112
_____________ relativism says that we all have our own ethical standards that we will operate from meaning that everyone could potentially have a difference response to the same situation
individual
113
___________ relativism says that how you apply your ethics will vary depending on the situation you are in. You let the situation drive your response, mot your personal ethical standards
situationist
114
_____________ relativism calls on you to go into every situation with a blank slate.
situationist
115
Where your ethical behaviors are driven by the membership you have with organizations, clubs, culture, family, and other groups.
Conventional relativism
116
The big thing with relativism is that you have to have ___________
tolerance
117
A combination of absolutism and relativism
Casuistry
118
Casuistry says that we should go in with a __________ ________ of what is good, right, and virtuous, and then check out the situation to see if it fits. If it doesn’t, then change it.
preconceived notion
119
In casuistry, the change from the preconceived notion, it must pass what two things
must fit the facts and must pass the burden of proof by talking with others about your decision and seeing if they agree