Midterm 1-Readings-Guerrero Flashcards
what percent of social meaning is derived from nonverbal behaviors?
60-65%
is nonverbal or verbal more believable?
nonverbal
what is nonverbal communication
all messages other than words that people exchange in interactive contexts
-takes into account both the sender and the receiver of the message
what counts as communication (3)?
- whether or not the sender intends to send the message
- whether or not the receiver pays attention to and interprets the message
and - whether the receiver’s interpretation is accurate
(6 possible outcomes on p.7)
successful communication occurs when
a person intentionally sends a message
miscommunication occurs when
a person intends to send a particular message but the receiver interprets it incorrectly
attempted communication occurs when
a person intends to send a message, but no one receives it
accidental communication occurs when
a person attaches the right meaning to another person’s unintentional behavior
misinterpretation occurs when
a person attaches the wrong meaning to an unintended behavior
unattended behavior occurs when
a person goes unnoticed by the receiver
source perspective
Motley, comm. occurs when a person intends to send a msg. and another person attends to that message
receiver perspective
Andersen, behavior is comm. as long as someone attaches meaning to it
kinesics
messages sent to your body, through gesture, posture, body movement, body lean, and so forth
vocalics
sound of the voice as well as the silences, also known as paralanguage, HOW you say words
spatial communication/proxemics
how you use your space and territory
territortality
fixed or moveable space such as homes, cars, or public spaces that people occupy
tactile communication
also known as haptics, touch and physical contact, such as grabbing, patting, hugging, hitting, kissing, kicking
chronemics
how you use and perceive time
environmental cues
color, noise, architectural design
general agreement that nonverbal messages are essential in accomplishing what? (5)
- creating first impressions and person perceptions
- sending relational messages, such as closeness, intimacy, and distance
- expressing emotion
- enabling people to send mixed or deceptive messages
- sending messages of power and persuasion
immediacy principle
people will approach individuals, situations, or objects they like and will avoid or move away from those they don’t like
emotional blends
ex: disappointment
do deceivers avoid eye contact?
no they look at your more so you don’t think they are deceiving you (p.13)
impressions of women in organizations
- difficult to choose between aesthetics and creativity vs. compotence
- skirted suits make them look more business savvy
- color code more rigid for men