Midterm

Question 1

the entire process of engineering a potential future product or service

Answer 1

product and service design

Question 2

responsibility of a manufacturer for any damages caused by a faulty product

Answer 2

product liability

Question 3

there is absence of variety in a product, service, or process

Answer 3

standardization

Question 4

a strategy of producing standardized goods, but incorporating some degree of customization in the final product or service

Answer 4

designing for mass production

Question 5

process of producing but not quite completing a product or service until customer preferences are known

Answer 5

delayed differentiation

Question 6

component parts are grouped into modules that are easily replaced

Answer 6

modular design

Question 7

the ability of a product part, or system to perform its intending function under a prescribed set of condition

Answer 7

reliability

Question 8

a situation in which a product does not perform as intended

Answer 8

failure

Question 9

design that results in products or services that can function over a broad range of conditions

Answer 9

robust design

Question 10

design that results in products or services that can function over a broad range of conditions

Answer 10

robust design

Question 11

a series of activities by which a product idea is transformed into a final product

Answer 11

product development process

Question 12

seven steps of product development process

Answer 12

evaluate opportunities and select the best product ideas
get feedback to refine the product concept
make sure the product performs and appeals to consumers
design with manufacturing in mind
build and test prototypes
ramp up production and run market tests
launch the product

Question 13

a one-time event

Answer 13

project

Question 14

have a high degree of customization, substantial use of resources, and a complex set of related activities

Answer 14

project

Question 15

this is commonly used when the product produced is unique for each customer

Answer 15

job shop

Question 16

a make-to-order type of business where production is intermittent

Answer 16

job shop

Question 17

where they make groups of identical products on a regular basis

Answer 17

batch

Question 18

produces products that are more standardized in nature

Answer 18

repetitive

Question 19

when a very high volume of standardized product is produced

Answer 19

continuous

Question 20

a mass customization model of production

Answer 20

hybrid

Question 21

each and every customer order is customized

Answer 21

mass customization

Question 22

the way in which organizations position their equipment, departments, or workcenters

Answer 22

layout

Question 23

a layout for when producing a product that is not easily able to be moved

Answer 23

fixed position layout

Question 24

common layout in manufacturing a building or a ship

Answer 24

fixed position layout

Question 25

layout when departments or equipments are arranged according to their function

Answer 25

process layout

Question 26

inventory will sit in each area waiting for its turn to be processed

Answer 26

queue

Question 27

layout where the equipments are often very capital intensive and are laid out according to the progressive steps of the process

Answer 27

product (line) layout

Question 28

used in businesses that use assembly lines or production lines

Answer 28

product (line) layout

Question 29

hybrid type of layout

Answer 29

cellular layout

Question 30

cellular layout includes a characteristics to both a

Answer 30

process layout and product (line) layout

Question 31

the time between the beginning - the very first operation in the process until the product is actually completed at the end of the process

Answer 31

throughout time

Question 32

amount of time between when the customers order is received and when the product is completed and ready to ship

Answer 32

lead time

Question 33

the rate at which the operations is actually producing each unit

Answer 33

cycle time

Question 34

a calculated value which determines the rate at which a firm needs to process their production in order to meet customer demand

Answer 34

takt time