Midterm Flashcards
(41 cards)
Situation analysis
The situation analysis should be thought of as an unbiased assessment of what’s happening now. It is a fact-finding mission.
marketing concept
the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition
four Ps
Product, Price, Place, Promotion
ad research
a specialized form of marketing research conducted to improve the efficiency of advertising
ethnography
the scientific description of the customs of individual peoples and cultures
SWOT analysis
strengths, weaknesses, opportunities, threats
primary research
Info you construct yourself (surveys, focus groups, etc.)
secondary research
Info that has been previously gathered by others. Always start with first to see if what you need is already available.
features
surface statements about your product. capabilities and explanation of what product does
benefits
how this product can help you and make your life better
integrated marketing communication
Tools: PR, Advertising, Sales Promotion, Direct Marketing, Interactive Marketing, Personal Selling
Speaking to the consumers with a consistent voice
demographics
age, gender, income, education, marital status, occupation
psychographics
lifestyles, product usage, media usage
quantitative research
Broader, numerical info that is statistically reliable and projectable
qualitative research
In-depth, non-numeric info. Consumer’s attitudes, feelings, beliefs. Attempts to find out why.
problems/opportunities
bridge from your situation analysis to your objectives and strategies.
elements of good objectives
measurable, realistic, timely
marketing communication strategy
the “promotion” part of the “marketing mix” or the “four Ps”: price, place, promotion, and product. It can also refer to the strategy used by a company or individual to reach their target market through various types of communication
positioning
An effort to influence consumer perception of a brand or product relative to the perception of competing brands or products. Its objective is to occupy a clear, unique, and advantageous position in the consumer’s mind.
branding
Found a need and made a promise to consumers.
A brand is a collection of perceptions in the mind of the consumer.
brand equity
the commercial value that derives from consumer perception of the brand name of a particular product or service, rather than from the product or service itself
segmentation approaches
aimed marketing to target specific segments of an overall market using demographics and psychographics
relationship marketing
a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term customer engagement rather than shorter-term goals like customer acquisition and individual sales
media objectives
reach, frequency, gross impressions, GRPs(Gross Rating Point) TRPs(Television rating point), etc.