Midterm Flashcards

(41 cards)

1
Q

Situation analysis

A

The situation analysis should be thought of as an unbiased assessment of what’s happening now. It is a fact-finding mission.

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2
Q

marketing concept

A

the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition

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3
Q

four Ps

A

Product, Price, Place, Promotion

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4
Q

ad research

A

a specialized form of marketing research conducted to improve the efficiency of advertising

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5
Q

ethnography

A

the scientific description of the customs of individual peoples and cultures

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6
Q

SWOT analysis

A

strengths, weaknesses, opportunities, threats

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7
Q

primary research

A

Info you construct yourself (surveys, focus groups, etc.)

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8
Q

secondary research

A

Info that has been previously gathered by others. Always start with first to see if what you need is already available.

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9
Q

features

A

surface statements about your product. capabilities and explanation of what product does

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10
Q

benefits

A

how this product can help you and make your life better

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11
Q

integrated marketing communication

A

Tools: PR, Advertising, Sales Promotion, Direct Marketing, Interactive Marketing, Personal Selling
Speaking to the consumers with a consistent voice

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12
Q

demographics

A

age, gender, income, education, marital status, occupation

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13
Q

psychographics

A

lifestyles, product usage, media usage

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14
Q

quantitative research

A

Broader, numerical info that is statistically reliable and projectable

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15
Q

qualitative research

A

In-depth, non-numeric info. Consumer’s attitudes, feelings, beliefs. Attempts to find out why.

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16
Q

problems/opportunities

A

bridge from your situation analysis to your objectives and strategies.

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17
Q

elements of good objectives

A

measurable, realistic, timely

18
Q

marketing communication strategy

A

the “promotion” part of the “marketing mix” or the “four Ps”: price, place, promotion, and product. It can also refer to the strategy used by a company or individual to reach their target market through various types of communication

19
Q

positioning

A

An effort to influence consumer perception of a brand or product relative to the perception of competing brands or products. Its objective is to occupy a clear, unique, and advantageous position in the consumer’s mind.

20
Q

branding

A

Found a need and made a promise to consumers.

A brand is a collection of perceptions in the mind of the consumer.

21
Q

brand equity

A

the commercial value that derives from consumer perception of the brand name of a particular product or service, rather than from the product or service itself

22
Q

segmentation approaches

A

aimed marketing to target specific segments of an overall market using demographics and psychographics

23
Q

relationship marketing

A

a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term customer engagement rather than shorter-term goals like customer acquisition and individual sales

24
Q

media objectives

A

reach, frequency, gross impressions, GRPs(Gross Rating Point) TRPs(Television rating point), etc.

25
media strategy
Plan of attack, how to accomplish your objectives.
26
media tactics
Actual executions, making the plan come to life.
27
creative strategy
explains how the advertising campaign will meet the advertising objectives of the business
28
strategic focal point
key message
29
physical/psychological continuity
physical: something in each ad that leaves a similar impression (slogan, tagline, trade characters) psychological: unify the way people think about their advertising (similar theme, image, tone or attitude)
30
preemptive claim
making something unique to your brand that is inherently ubiquitous to the category
31
media scheduling patterns
the pattern of advertising timing, represented as plots on a yearly flowchart
32
global marketing
important for products that have universal demand, such as food and automobiles.
33
special markets
global, african american, hispanic, asian, lgbt
34
sales promotion
The use of any incentiveby a manufacturer to induce the trade(wholesalers and retailers) and/or consumersto buy a brand and to encourage the sales forceto aggressively sell it.
35
branded entertainment
an entertainment-based vehicle that is funded by and complementary to a brand's marketing strategy. Ultimately, the content gives the brand an opportunity to connect with its audience in a unique, engaging way
36
buzz marketing
a term used in viral marketing—is the interaction of consumers and users of a product or service which amplifies or alters the original marketing message. This emotion, energy, excitement, or anticipation about a product or service can be positive or negative.
37
cause-related marketing
cooperative efforts of a for-profit business and a non-profit organization for mutual benefit
38
concurrent testing
research that takes place while the campaign is running in the market place.
39
posttesting
specialized field of marketing research that determines an ad’s effectiveness based on consumer responses, feedback, and behavior
40
guerrilla marketing
appropriate for companies that, relative to the competition, are too small to launch offensive or flanking moves
41
KPI
key performance indicator, measurable value that demonstrates how effectively a company is achieving key business objectives