Midterm pt. 1 Flashcards

1
Q

What is proactive planning?

A

anticipating events or issues before they become a major problem

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2
Q

_____ is a situation that can result in death, injuries, lawsuits, and the stoppage or loss of production and/or services

A

Risk

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3
Q

Risk is a situation that can result in ______, ________, ________, and the stoppage or loss of __________ and/or ________

A
death
injuries
lawsuits
production
services
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4
Q

_________ must be a continuous process in which an organization analyzes its strength, weakness, and challenges

A

Planning

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5
Q

Planning must be a continuous process in which an organization analyzes its _______, _________, and _________

A

strength
weakness
challenges

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6
Q

Planning Involves all ___________ client/employee

A

stakeholders

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7
Q

___________ is a part of planning, which could be good or bad news

A

Communication

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8
Q

Communication is a part of planning, which could be _____ or ____ news

A

good

bad

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9
Q

A good leader should ________ when appropriate.

A

delegate

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10
Q

When planning, identify available resources like ________, __________, and/or ___________

A

staffing
technology
equipment

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11
Q

When planning, understand _____ and limitations.

A

costs

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12
Q

When enacting law enforcement powers, determine the authority granted to private security by ______ and _____ entities.

A

State

local

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13
Q

When getting Law Enforcement Powers, you need to ask if they _____ __________ ___________.

A

meet mandated requirements

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14
Q

What is an example of mandated requirements?

A

SILA (Summons in Lieu of Arrest)

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15
Q

Do the powers vary by state need or interest, and/or by emergency?

A

Ex. traffic, college campus, hospitals railroad “police”

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16
Q

What are emergency services?

A

unexpected potentially life threatening and disruptive to the work environment

17
Q

Plans are created to deal with the ______, the “____ __”, as well as the real life issues ________

A

future
“what if”
presently

18
Q

_________ determines how security services

19
Q

For security management how would you organize people?

A

into departments, units, groups, or enterprises for daily task/work assignment

20
Q

What are the three general categories for organizing?

A

1) Line Personnel
2) Administrative Personnel
3) Auxilory

21
Q

What is the difference between Line Personnel and Administrative Personnel?

A

Line Personnel- deal with daily calls and work posts and assignments, and requests for service patrol officers, mobile officers, investigators

Administrative Personnel- clerical, sales, budget, and payroll

22
Q

What is the difference between Administrative Personnel adn Auxilory?

A

Administrative Personnel- clerical, sales, budget, and payroll

Auxilory- dispatchers, trainers, mechanics

23
Q

What is the difference between Line Personnel and Auxilory?

A

Line Personnel- deal with daily calls and work posts and assignments, and requests for service patrol officers, mobile officers, investigators

Auxilory- dispatchers, trainers, mechanics

24
Q

Security Management must provide ___________ for daily operations and define the _____ and ___________ for each employee

A

consistency
roles
expectations

25
Work assignments must be described, categorized, and assigned by order of __________
importance
26
Security Management must identify __________ and monitor _______
objectives | results
27
What is the Mission-Values-Vision model?
Mission- Why you exist and what you plan to do your client/company Values- Common beliefs for all numbers of your organization every day (ETHICS) Vision- What's your desired goal
28
What is the response to problems?
1) Define and identify 2) Current status and future objectives 3) Course of Action 4) Develop new procedures and programs and/or introduce new equipment. 5) Approve and Implement Plan 6) Evaluate and reconsider-measure the actual performance in comparison to the desired performance
29
``` Strategic Planning is the continuous process of: 1) 2) 3) 4) 5) ```
1) evaluating the nature of a business 2) evaluating the service or your department 3) identifying long range objectives 4) identifying goals 5) devloping strategies to archive
30
What is the plan to plan?
what do we do in the future based on our security business or serive
31
What is mission reformation?
Do we need to change the way we do business or conduct our operations?
32
What does SWOT stand for?
Strengths- what makes us good? Weaknesses- what undermines our operations? Opportunties- what economical, political, or social changes could affect us in a positive way? Threats- what internal/external variables could negatively impact operations?