Midterm Study Guide (ch 1-5)

Question 1

Which of the following accurately describes the five-component framework of information systems?

Answer 1

computer hardware, software, data, procedures, and people

Question 2

A manager will essentially require ________ skills to clearly understand how the resources that his or her company uses are converted to desired outputs.

Answer 2

systems thinking

Question 3

Which of the following types of skills is most likely be outsourced to the lowest bidder?

Answer 3

accounting skills

Question 4

Which of the following best defines Management Information Systems (MIS)?

Answer 4

The management and use of information systems to help organizations achieve their goals and objectives.

Question 5

Automation moves work from people to machines. However, it can also _________________ the complexity of the system and require more time for change.

Answer 5

Increase

Question 6

Data by itself is information.

Answer 6

True

Question 7

Characteristics of good information include: It must be accurate, timely, relevant, sufficient, and?

Answer 7

Worth the cost

Question 8

The most important component in the five-component model is?

Answer 8

People

Question 9

The ability to make and manipulate models is called?

Answer 9

Abstract Reasoning

Question 10

A new computer class forms roughly each decade is a statement of?

Answer 10

Bell’s Law

Question 11

when technology takes a big leap (accelerates) - *“The number of transistors per square inch on an integrated chip doubles every 18 months.”

Answer 11

Moore’s law (popular)

Question 12

Explain to someone why this class is important to us?

Answer 12

have an idea of how this stuff works and how to manage it in business, technology is fundamentally changing business, information age, digital revolution

Question 13

Most important course in business school because:

Answer 13

1.Gives background needed to assess, evaluate, and apply emerging information systems technology to business
2.Gives marketable skills by helping you learn abstraction, systems thinking, collaboration, and experimentation
3.Makes you aware of well-paying, high demand M I S - related jobs

Question 14

What happens if you take people out of a business and put a computer in?

Answer 14

process becomes more complex

Question 15

Two or more people working together to achieve a common goal, result, or work product

Answer 15

Collaboration

Question 16

Ability to model system components, connect inputs and outputs among components to reflect structure and dynamics

Answer 16

Systems thinking

Question 17

Make reasoned analysis of an opportunity; develop and evaluate possible solutions

Answer 17

Ability to experiment

Question 18

Is data and information the same?

Answer 18

no, data is facts, information is knowledge derived from data

Question 19

Characteristics of Data: Information got to be_____, without it it doesn’t matter, needs to be____,____ to subject and context,____, __ ____ ____

Answer 19

accurate
timely
relevant
sufficient
Worth the cost

Question 20

Management and use of information systems that help organizations achieve their strategies

Answer 20

MIS (management information systems)

Question 21

Assembly of hardware, software, data, procedures, and people that produces information

Answer 21

Information system (IS)

Question 22

Message: Develop strong nonroutine cognitive skills

Answer 22

.

Question 23

*Fear of failure paralyzes many good people and ideas

Answer 23

.

Question 24

High level of tech skills demanded by employers and low level of tech skills held by employees

Answer 24

Technology Skills Gap

Question 25

–Management: Develop, maintain, and adapt ▪Creating an IS that meets your needs requires an active role in the system’s development –Use: Employ the system to accomplish your job tasks ▪For example: job task for backing up data

Answer 25

*Management and use

Question 26

I S = I T + Procedures + People

Answer 26

.

Question 27

*Business professionals need to:

Answer 27

–Take an active role to ensure systems meet their needs –Understand how I S constructed –Consider users’ needs during development –Learn how to use I S –Remember ancillary requirements (security, backups)

Question 28

*Avoid common mistake

Answer 28

Cannot buy an I S

Question 29

The 5 forces model to determine industry structure includes: bargaining power of customers, bargaining power of suppliers, threats of new entrants, rivalry among existing firms and?

Answer 29

Threat of substitution

Question 30

The amount of money a customer is willing to pay for a product or service is called?

Answer 30

Value

Question 31

The difference between the value of a product or service and its associated cost is called?

Answer 31

Margin or Profit Margin

Question 32

The primary activity associated with labeling and shipping products is called?

Answer 32

Outbound Logistics

Question 33

Three main ways to improve a product or service position in the marketplace include: Create a new product or service, enhance the existing product or service, and?

Answer 33

Differentiate the product or service in the marketplace

Question 33

When you view a "swim lane" chart to understand the flow of information across a company, you are looking at what type of model?

Answer 33

BPM-Business Process Model

Question 34

Another name for improving the position of a product or service in the marketplace is to?

Answer 34

Gain Competitive Advantage

Question 35

What is the strategy called when organizations "lock" customers in by making it difficult or expensive to switch to other products?

Answer 35

Establishing high switching costs

Question 36

If you make it harder or more expensive for a competitor to operate in your marketplace, it is called raising?

Answer 36

Barriers to entry

Question 37

What do you need to accomplish to differentiate your product or service from the competition?

Answer 37

Make some type of improvement in the product or service, decrease cost, improve transportation, etc.

Question 38

when your product/service differentiates your service/product from everyone else in the market

Answer 38

competitive advantage

Question 39

5 forces determine industry structure

Answer 39

*Bargaining power of customers *Threat of substitutions *Bargaining power of suppliers *Threat of new entrants *Rivalry

Question 40

Profit = revenue - cost

Answer 40

.

Question 41

incoming of raw materials to make and use for products

Answer 41

Inbound logistics

Question 42

Putting stuff together

Answer 42

Operations

Question 43

transporting finished goods

Answer 43

Outbound logistics

Question 43

telling people to buy your stuff

Answer 43

Marketing

Question 44

In ________, statistical techniques can identify groups of entities that have similar characteristics.

Answer 44

cluster analysis

Question 44

In ________, data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters of the model.

Answer 44

supervised data mining

Question 45

In large organizations, a group of people manage and run a(n) ________, which is a facility for managing an organization's BI data.

Answer 45

data warehouse

Question 46

In marketing transactions, the fact that customers who buy product X also buy product Y creates a ________ opportunity. That is, "If they're buying X, sell them Y" or "If they're buying Y, sell them X."

Answer 46

cross-selling

Question 47

Push publishing delivers business intelligence ________.

Answer 47

according to a schedule or as a result of an event or particular data condition

Question 48

RFM analysis is used to analyze and rank customers according to their ________.

Answer 48

purchasing patterns

Question 49

________ is defined as information containing patterns, relationships, and trends of various forms of data.

Answer 49

Business intelligence

Question 50

address the needs of a particular department or functional area of a business.

Answer 50

Data marts

Question 51

Analysts do not create a model or hypothesis before running the analysis.

Answer 51

unsupervised data mining

Question 52

Functions of a data warehouse

Answer 52

–Obtain data –Cleanse data –Organize and relate data –Catalog data

Question 53

flow chart laid on top of business chart, BPM process

Answer 53

Swim lane chart

Question 54

How recently (R ) a customer has ordered How frequently (F) a customer ordered How much money (M) the customer has spent

Answer 54

R(recently)F(frequently)M(how much money)

Question 55

is a technique readily implemented with basic reporting operations that is used to analyze and rank customers according to their purchasing patterns.

Answer 55

RFM analysis

Question 56

petabyte and larger

Answer 56

Huge volume

Question 57

- generated rapidly

Answer 57

*Rapid velocity

Question 58

–Structured data, free-form text, log files, graphics, audio, and video

Answer 58

*Great variety

Question 59

–Creates value from intellectual capital and shares knowledge with those who need that capital

Answer 59

*Knowledge Management (K M)

Question 60

*Goal: Enable employees to use organization’s collective knowledge

Answer 60

.

Question 61

—ability of a machine to simulate human abilities such as vision, communication, recognition, learning, and decision making in order to achieve a goal

Answer 61

Artificial intelligence (A I)

Question 62

which is focused on completing a single specific task

Answer 62

*Weak A I

Question 63

capable of intelligence more advanced than human intelligence

Answer 63

*Superintelligence

Question 64

–Computer systems adapt and create their own software without human assistance.

Answer 64

*Singularity

Question 65

Looking at patterns. Relationships, and trend

Answer 65

business intelligence

Question 66

Every computer contains a component that is considered the "Brain" of the machine. It is within this component that instructions are processed. The name of this component is?

Answer 66

CPU - Central Processing Unit

Question 67

All computers include storage hardware which is used to to save data and programs. 21st century computers use a storage media that is faster than previous media because it stores information using nonvolatile electronic circuits. What is the name of the storage media commonly found in computers today?

Answer 67

SSD - Solid State Disks

Question 68

What is the name of the binary digit which can either be "on" or "off" that is the building block for all computer information?

Answer 68

BIT

Question 69

The name of a disruptive force (technology) that has the power to change both our personal and professional lives is? It involves the idea that objects are becoming connected to the Internet and to each other around the globe.

Answer 69

IoT - Internet of Things

Question 70

Computer components are said to be "volatile" if they loose their contents when the power is shut off.

Answer 70

True

Question 71

is the altering of reality by overlaying digital information on real-world objects.

Answer 71

AR - Augmented Reality

Question 72

Cryptocurrencies are considered a potential disruptive force in today's economy.

Answer 72

true

Question 73

The computer program that controls all of the computers resources is called?

Answer 73

OS - Operating System

Question 74

Software that performs a service or function is called?

Answer 74

Application software

Question 75

When you commonly purchase software, you are not actually buying it. Instead, you are buying a license to use that program. If a company elects to provide specific software for all of their employees, they may elect to purchase a?

Answer 75

Site License

Question 76

hard drive, SSD, thumb drives, CD/DVD

Answer 76

Non-volatile

Question 77

cache and main memory inside computer

Answer 77

Volatile

Question 78

All devices have a battery built in them

Answer 78

.

Question 79

Batteries are non-volatile

Answer 79

.

Question 80

completely computer-generated virtual world with interactive digital objects.

Answer 80

VR

Question 81

a machine allowing the creation of a physical object from a three-dimensional digital model, typically by laying down many thin layers of a material in succession.

Answer 81

3D Printer

Question 82

Use cryptographic protections to manage and record secure transactions

Answer 82

Cryptocurrencies

Question 83

right to use specified number of copies

Answer 83

License

Question 84

no license fee

Answer 84

Open Source

Question 85

special software installed on read-only memory (ROM)

Answer 85

Firmware

Question 86

______ is the standard language for inserting, updating, and deleting data in a database.

Answer 86

SQL

Question 87

Phone number, email address, first and last name, are all examples of ___________ because they describe the characteristics of an entity.

Answer 87

Attributes

Question 88

In the following image, the VEND_CODE in the PRODUCT table represents a(n) __________ because it creates the logical connection between the two tables.

Answer 88

Foreign key

Question 89

Every table in a normalized database has ________.

Answer 89

Single theme

Question 90

Albert creates a relational database to store employee performance statistics. He stores each employee's data in independent rows and creates a column named "Employee Number" to assign unique numbers to each employee. This column is referred to as a(n) ________.

Answer 90

Primary key

Question 91

A data integrity problem will occur only if ________.

Answer 91

Data are duplicated in a database

Question 92

A(n) ________ is a program used to create, process, and administer a database.

Answer 92

database management system

Question 93

Brad, a project manager, wants to build a database to integrate information about employees and tasks that they handle. Brad wants to track information such as task name, productivity of an employee on a daily basis, and employee name. These aspects that Brad wants to track are called ________.

Answer 93

Entities

Question 94

________ refers to data collections that are characterized by huge volume, rapid velocity, and great variety.

Answer 94

BigData

Question 95

________ are the final judges as to what data the database should contain and how the records in that database should be related to one another.

Answer 95

Users

Question 96

is a concept and process that ensures the accuracy, completeness, consistency, and validity of an organization's data.

Answer 96

Data integrity

Question 97

software program

Answer 97

DBMS

Question 98

built on data management platforms and include a range of components and processes that work together to help you extract value from your data

Answer 98

DMS

Question 99

data about data

Answer 99

Metadata

Question 100

Components of a Database

Answer 100

1. Data (Tables or Files) 2. Metadata 3. Relationships between the data

Question 101

4 record in a database (DBMS process operations)

Answer 101

1. Read 2. Insert 3. Modify 4. Delete

Question 102

is the standard language for inserting, updating, and deleting data in a database

Answer 102

SQL (structured Query language)

Question 103

Converting poorly structured tables into two or more well-structured tables

Answer 103

normalization

Question 104

three characteristicsof big data:

Answer 104

volume, variety, velocity.

Question 105

is a column or group of columns that identifies a unique row in a table.

Answer 105

primary key

Question 106

refers to the primary key of a different (foreign) table.

Answer 106

foreign key