Miss M Al-Saad Flashcards

(42 cards)

1
Q

Why do businesses exist

A

Business exist for multiple reasons
- To provide goods/services that meet needs & wants of their customers
- to achieve a specific social, ethical or environmental purpose
- To create wealth for owners or other stakeholders in the business

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2
Q

What is a mission statement

A

Mission statements are long term goals that a business strive to achieve
It is a broad statement of why the business exists

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3
Q

Benefits of a good mission statement

A
  • it can be used as a marketing tool to attract customers
  • it can be used to motivate employees
  • it can attract future shareholders
  • As a starting goal for a business
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4
Q

What are objectives

A

Objectives are specific, short term goals that business want to achieve/maintain in the business
Objectives should be S.M.A.R.T (Specific, measurable, achievable, realistic & time based)

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5
Q

What does S.M.A.R.T mean in a business

A

Specific
Measurable
Achievable
Realistic
Time based

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6
Q

Objectives can be corporate and functional.
What does corporate mean

A

Corporate objectives are meant for the whole business

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7
Q

Objectives can be corporate and functional.
What does functional mean

A

Functional objectives are based in a specific financial department
They may be HR, Operations, Finance, Marketing

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8
Q

What are output levels

A

Output levels are the number of goods or services produced by a industry, company or economy in a timeframe

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9
Q

What are variable costs

A

Variable costs are things that change almost immediately depending on the levels of output

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10
Q

What are fixed costs

A

Fixed costs are costs that don’t immediately change depending on the output levels in the business

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11
Q

Examples of fixed costs

A

Insurance, Mortgage, Rent, Salaries

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12
Q

Examples of variable costs

A

Raw materials, Packaging supplies, Commissions, Salaries

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13
Q

What is capital expenditure

A

Money spent by a business or organisation on acquiring or maintaining fixed assets

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14
Q

What is revenue expenditure

A

Any money spent in the business to cover short-term expenses

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15
Q

Examples of objectives

A

To (achieve):
Specific levels of profit
Specific levels of growth
Specific levels of cash flow
Survive as a business
Social and ethical targets

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16
Q

What is revenue

A

Revenue is the total amount of money a business earns from selling goods or services.

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17
Q

Cash cow products mean?

A

Products that have high market share in a low growth market

18
Q

What is a product portfolio

A

The range of products a business sells (aka the product mix)

19
Q

Benefits of a wide product portfolio

A
  • more revenue as there’s more products available for purchase
  • different products are at different stages of the product life cycle (products in growth/maturity stage can provide cash sales to develop products in the research & introduction stage)
20
Q

Problem child products mean

A

Low market share in a high growth market

21
Q

What is penetration pricing

A

Charging a low price for new product to secure a place in the market
The goal is to attract customers away from competitors by offering a lower price

22
Q

Psychological pricing

A

Charging prices below significant figures.
E.g £9.99, £19.99, £49.99

23
Q

What is Dynamic pricing

A

Businesses setting highly flexible prices for products based on current market demands

24
Q

What is revenue

A

The value of products sold during a particular period

25
What is a sole trader
- Owned alone - Finance is provided by the owner (capital) - Owner is entitled to ALL profit
26
Advantages of sole trader business
- Complete control of the business - more flexible - quicker, easier & cheaper to set up than a LTD
27
Disadvantages of sole trader
- Unlimited liability - personal possessions at risk if business is in debt - Owner is only source of capital/finance
28
Disadvantages of sole trader
- Unlimited liability - personal possessions at risk if business is in debt - Owner is only source of capital/finance
29
Niche marketing
Aiming a product at a small segment of a larger market
30
Benefits of niche marketing
High sales due to lack of competition Can charge high prices Can establish customer loyalty
31
Marketing segment
Separating the market into group of people with similar characteristics
32
Types of segmentation in markets
- Demographic (age/gender) - Geographic - Income (socio-economic grouping) - Behavioural
33
Types of segmentation in markets
- Demographic (age/gender) - Geographic - Income (socio-economic grouping) - Behavioural
34
Disadvantages of niche marketing
- Will attract competition from large firms - High average costs because of low volume sales - Not enough customers to generate specific profits
35
Mass Marketing
Devising products with wide appeal and promoting them to all types of customers
36
Benefits of mass marketing
- Potentially high sales due to larger number of potential customers - Lower average costs can allow lower prices to be charged
37
Drawbacks of mass marketing
- Harder to establish a USP - Greater amount of competition
38
Consumer marketing (B2C)
Selling to the general public
39
Business to Business Marketing (B2B)
Selling to other business
40
Market mapping
Selecting two key variables that differentiate brands within a market then plotting a position of each brand
41
What are Markets
The meeting place between customers and suppliers. They can be local, national or international They can be physical or electronic
42
What is market size
The measurement of all sales by all sellers within a particular market It can be measured by - Volume: number of goods sold Value: total amount spent by customers on volume sold