Mission, Aims & Objectives Flashcards

1
Q

What is the mission of a business?

A

A overall purpose or main corporate aims

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2
Q

What is a mission statement?

A

A written description of these aims

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3
Q

What does a mission statement intend to make all stakeholders aware of?

A

What the business does and why and to encourage employees to work towards these aims

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4
Q

What does a mission statement tell you? 4 points

A

Its purpose
Values
Aims
Strategies

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5
Q

Why do businesses set objectives?

A

To enable them to achieve their mission

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6
Q

What do the objectives turn the aims into?

A

Specific goals that must be met

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7
Q

What are corporate objectives?

A

The goals of the business as a whole.

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8
Q

What do corporate objectives depend on?

A

The size of the business

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9
Q

What are functional objectives?

A

The objectives of each department

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10
Q

Why do businesses need to set functional objectives?

A

To help them achieve their corporate objectives

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11
Q

What does setting objectives help improve? 2 points

A

Coordination between departments and motivation for employees

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12
Q

Why do managers compare performance with their objectives?

A

To measure the success of the business and review decisions

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13
Q

What does SMART objectives mean?

A

Specific
Measurable
Attainable
Realistic
Timely

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14
Q

What does the Specific mean?

A

Making them specific so then they are more likely to be achieved

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15
Q

What does Measurable mean?

A

if it isnt, the business won’t know if it has been achieved or not

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16
Q

What does Agreed mean?

A

Everyone who will be involved in achieving the objective will know about it and agree.

17
Q

What does Realistic mean?

A

Make sure they are not impossible or too ambitious

18
Q

What does Timely mean?

A

Specific timeframe that the objective needs to be achieved in

19
Q

What are profit objectives?

A

Businesses that are currently making a loss might aim to become profitable.

20
Q

How can businesses achieve their profit objectives?

A

By setting functional objectives to minimise costs or to increase sales

21
Q

What are growth objectives?

A

To grow the business

22
Q

What are growth objectives based on?

A

Increasing revenue, market share or expanding a business

23
Q

What are survival objectives?

A

That a business can continue to trade rather than running out of money or being forced out of the market

24
Q

When does survival objectives become key?

A

During periods of strong competition from other companies or when economy is declining

25
Q

What are cash flow objectives?

A

To improve their cash flow

26
Q

What is cash flow?

A

The money that moves in and out of a business over a set period of time

27
Q

What does increasing cash flow give the company?

A

A greater chance of survival

28
Q

What are social objectives?

A

Objectives that relate to benefitting society or people in need.

29
Q

What are ethical objectives?

A

Based on moral principles about how businesses treat people and environment

30
Q

What do NGOs need to focus on?

A

Social and ethical objectives

31
Q

What do long-term objectives include?

A

Long term growth and objectives that tend to set the direction of a business

32
Q

What do short-term objectives include?

A

Short-term survival and profit