Mix of L1 from subs Flashcards

1
Q

What are KPI?

A

KPIs, or Key Performance Indicators, are measurable targets or metrics used to assess how effectively an individual, team, or business is achieving their objectives.

In real estate, KPIs could relate to things like the number of lettings completed, rent collection rates, void periods, service charge recovery, or client satisfaction scores.

KPIs help track performance against agreed goals, identify areas for improvement, and support strategic decision-making.”

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