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D073: Best Practices in Management: Projects, Staffing, Scheduline, and Budgeting > Module 1 > Flashcards

Flashcards in Module 1 Deck (51)
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What is the focus of the full-range theory of leadership? (pg 9)

Effective leaders focus on motivation and moral by connecting the employee's sense of identity to a project and the organization


Which function is a manager performing when developing the department's annual budget? (pg 10)

Organization - matching resources to the plan developed to achieve the goals of the organization.


A hardworking, dependable employee is struggling to perform a particular job. What is the first step a manager should take before assigning this employee to another job?

- Provide the employee with training and a mentor
- Contact the employee's union representative for suggestions
- Refer the employee to human resources for an evaluation
Identify the employees strengths and weakness (pg 10)

Establishing vision and mission

Establishing vision and mission is a function of leadership. Leadership focuses on setting direction for a company, and establishing a vision and mission is the most significant way in which this occurs.


What is the function of leadership?

- Executing strategic plans
- Focusing on processes
- Establishing vision and mission
Maintaining order and stability(pg 11)

Establishing vision and mission

Establishing vision and mission is a function of leadership. Leadership focuses on setting direction for a company, and establishing a vision and mission is the most significant way in which this occurs.


How do leaders in an organization exercise power?

- Through their ability to influence others
- Through their ability to adhere to best practices
- By following a company's bylaws
By Reacting to competitive forces (pg 11)

- Through their ability to influence others

Their ability to influence others is how leaders exercise power. This is due to the fact that leaders gain power by creating a dynamic in which others want to follow and support their vision. As such, influencing others to want to get on board with that vision requires the ability to influence.


vision (pg 9)

A vision describes where a company wants to be in the future


mission statement (pg 9)

A mission statement describes the purpose of a compy, its goals, and how it will achieve its vision


innate attributes (pg 9)

Quailities or features that you're born with


"Great Man" (pg 9)

A nineteenth-century theory that states that history is largely explained by the effect of great men or heroes and their superior intellect and other attribute.


behavioral theory (pg 9)

Behavioral theory is based on the premise that behaviors are conditioned as a result of experiences with the environment; anyone can be trained to behave in a preferred way.


contingency theory (pg 9)

A contigency is a future event or circumstance that cannot be predicted with absolute certainty


Transactional theories (pg 9)

Transactional leadership focuses on supervision, organization, and performance. Rewards and punishments are used. It works best in organizations where there are linear processes and employees know their jobs well


effectively (pg 10)

To do something in a manner to achieve the best possible result


efficiently (pg 10)

To do something in a way that achieves the maximum level of productivity with a minimum level of wasted expense or effort


business indicators (pg 10)

Business indicators are numbers that may indicate a positive or negative trend. Examples include demand for product, profit margin, revenue, professional development levels of workforce, market share, amount of debt, and deals finalized by the sales team.


organization hierarchy (pg 10)

The organizational hierarchy can be made up of top managers, middle managers, first-line managers, and team leaders


authoritarian (pg 10)

To act in a dictatorial manner; enforcing strict obedience.


Explain the differences between a vision statement and a mission statement?

A vision is a clear, distinctive, and specific view of what a company would like to achieve in the future. It is a broad descripiton of the value an organization offers instead of a list of specific targets. Wheras, the mission statement describes what the organizaion needs to do now to achieve the vision. Vision and mission statements must support eachother.


"Provide an example for each of the core traits of a leader:
Drive, Self confidence, cognitive ability, knowledge of the business, Leadership motivation, Honesty and integrity"

DRIVE - a high level of effort, including a strong desire for achievement as well as high levels of ambition, energy, tenacity, and initiative.
LEADERSHIP MOTIVATION - an intense desire to lead others.
HONESTY AND INTEGRITY - a commitment to the truth (not being deceitful), where word and deed correspond.
SELF-CONFIDENCE - an assurance in one's self, one's ideas, and one's ability.
CONGITIVE ABILITY - conceptually skills, capable of exervising sound judgement, having strong analytical skills, and possessing the capacity to think strategically and multidimensional.
KNOWLEDGE OF BUSINESS - a high degree of understanding of the company, industry, and technical matters.
OTHER TRAITS - charisma, creativity or originality, and flexibility/adaptiveness.


Describe behavior theories of leadership

The behavioral leadership theory focuses on how leaders behave, and assumes that these traits can be copied by other leaders. Sometimes called the style theory, it suggests that leaders aren't born successful, but can be created based on learnable behavior.


Describe transactional theories of leadership

Transactional theories of leadership are based on an exchange between the leader and follower. The relationship is a positive one and benefits both parties. To work, the goals of the organization and the individual must be aligned. The individual receives positive reinforcement when the purposes of the organization are met.


Define the four functions of management

INDIVIDUALIZED CONSIDERATION - the degree to which the leader attends to each follower's concerns and needs and acts as a mentor or coach.
INTELLECTUAL STIMULATION - the degree to which the leader challenges assumptions, takes risks, and solicits followers' ideas.
INSPIRATIONAL MOTIVATION - the degree to which the leader articulates a vision that is appealing and inspiring to followers.
IDEALIZED INFLUENCE - the degree to which the leader provides a role model for high ethical behavior, instills pride, and gains respect and trust.


Describe the difference between a leader and a manager

Leadership is about establishing a direction and influencing others to follow. Management is about successfully administering the many intricate details involved in a business's operations. Leaders pursue change and challenge the status quo, whereas managers seek to control and provide stability within the existing circumstances. Leaders motivate primarily through intrisic processes, while managers moticate through extrinsic processes.


"Margaret, a CEO for Best Corp. wants to write a statement that will inspire and motivate people. Margaret should write a_____?
a. A code of ethics policy
b. A mission statement
c. A vision statement
d. A values statement"

c. A vision statement


"Edwin Locke discusses that a leader should possess cognitive abilities, conceptual skills and be capable of exercising sound judgement. His theory is known as the __________Theory.
a. The Behavioral theory
b. The Trait theory
c. Contingency theory
d. Transactional theory"

b. The Trait theory


"What leadership theory is a positive one and benefits both parties?
a. The behavioral theory
b. The Trait theory
c. The Contingency theory
d. The Transactional theory"

d. The Transactional theory


"Naomi is developing guidelines and deadlines that must be for the organization to goals of the organization. She is performing which manager function/responsibility?
a. Planning
b. Organizing
c. Leading
d. Coordinating"



"Maggie is a manager that is known for communicating effectively, listening to others, giving positive feedback, and motivating individuals to accomplish their objectives. Maggie is using which management skill?
a. Technical skills
b. Communication skills
c. Human relations skills
d. Conceptual skills"

c. Human relations skills


Which leadership attribute does Charlie Wicker demonstrate during the expansions being undertaken by Sure Start?

Enacts the direction
Creates a vision
Eyes bottom line
Manages the process

Creates a vision

A vision describes where a company wants to be in the future. Charlie wants Sure Start to enter into the rechargeable battery market.


Chief marketing officer (CMO), Cynthia Troutman, was tasked with developing and communicating a marketing brand to win over new customers for the new rechargeable battery.

Which managerial attribute should she use to successfully complete this assignment on this tight timeline?

Eyeing the horizon
Creating vision
Taking on risk
Allocating proper resources

Allocating proper resources

Managers are responsible for working through and with others to efficiently and effectively complete activities that meet the goals of the organization.