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GEC06: Purposive Communication > Module 1 > Flashcards

Module 1 Flashcards

1
Q

He stated that “Communication works for those who work at it”

A

John Powell

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2
Q

What Latin word comes from the word Communication?

A

Communicare

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3
Q

What is the meaning of the Latin word “Communicare?”

A

To make common

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4
Q

They stated that “hints at the meaning of communication as a common understanding of something”

A

Chase and Shamo (2013)

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5
Q

They defined communication as the simultaneous sharing and creating of meaning through human symbolic interaction.

A

Seiler and Beall (1999)

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6
Q

He defined that “Communication is a systematic process in which individuals interact with and through symbols to create and interpret meanings”

A

Woods (2004)

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7
Q

He is the one who stated that “communication pertained to a process which is always changing, always in motion”

A

DeVito

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8
Q

This is the sender of the message

A

Source

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9
Q

This is the information that you wanted to convey; without it, you have no reason for communicating.

A

Message

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10
Q

This is the process of converting your idea or thoughts of the information into verbal or nonverbal symbols that can be u

A

Encoding

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11
Q

This is the manner in which the message or information is conveyed

A

Channel

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12
Q

This is the receiver’s mental processing of your message into the meaning suggested by the sender

A

Decoding

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13
Q

This is the person who will get your message

A

Receiver

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14
Q

This is the receiver’s response to the message

A

Feedback

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15
Q

This refers to the situation in which the communication takes place. It includes the environment, relationship between communicators, respective cultural backgrounds and past experiences and the topics/subjects of the communication

A

Context

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16
Q

This is when there is a failure to transmit the idea from the sender to the receiver

A

Miscommunication

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17
Q

Adler and Towne used this concept to describe the physical and psychological forces that can disrupt communication.

A

Concept of Noise

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18
Q

This is defined to be anything that distorts the message intended by the source, anything that interferes with the receiver’s receiving the message as the source intended the message to be received

A

Noise

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19
Q

What are the 3 types of Noise

A
  1. Physical Noise
  2. Psychological Noise
  3. Semantic Noise
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20
Q

Communication has many forms or types. Hence, communication may be categorized. What are the three categories?

A
  1. Mode
  2. Context
  3. Purpose and Style
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21
Q

Both of these are required to have an effective communication. There are two types of Modes when it comes to Communication. What are the 2 types?

A
  1. Verbal Form
  2. Non-Verbal and Visual Form
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22
Q

This is based entirely on the composite of people with the shared goal of understanding one another.

A

Context: The People

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23
Q

This type of communication involves oneself

A

Intrapersonal Communication

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24
Q

This takes place when there are two or more interlocutors

A

Interpersonal COmmunication

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25
Q

This Latin prefix meaning within and inside, is the core of this concept. It suggests that there is only one person in this type of communication

A

Intra

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26
Q

The Latin prefix means between, among and together, completes the concept of communication between and among interlocutors

A

Inter

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27
Q

This type of communication focuses on the role of communication in any organizational context

A

Organizational Communication

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28
Q

This basically allows for subordinates to send a message to their superiors.

A

Upward Communication

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29
Q

This can happen when all the university professors from Agriculture, Arts and Sciences, Engineering, and Allied Medicine departments decide to coordinate in order to perform the same task like instructional material development.

A

Horizonal Communication

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30
Q

This flows from the upper to the lower positions.

A

Downward Communication

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31
Q

This type of communication comes from people in different level in different departments.

A

Crosswise Communication.

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32
Q

In this kind of communication, respect for linguistic, religious, ethnic, social, and professional differences is foregrounded.

A

Intercultural Communication

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33
Q

This tell the purpose and style of communication

A

Face

34
Q

This is necessary in formal situations like lectures, public talk, research and project proposals, business reports.

A

Formal Communication

35
Q

This takes place during personal and ordinary conversations with family, friends, and acquaintances

A

Informal Communication

36
Q

This is widely used to depict any idea, thought or a concept in a more simpler way through diagrams, pictorial representations.

A

Model

37
Q

This type of model focuses around the speaker as the main concept of this theory is that the speaker plays the most important role in communication and it is the only one who holds the responsibility to influence his/her audience through public speaking.

A

Aristotle’s Model of Communication

38
Q

In this model it takes into consideration the emotional aspect of the message.

A

Berlo’s Model of Communication

39
Q

What are the Elements of Berlo’s Model?

A
  1. Source
  2. Message
  3. Channel
  4. Reciever
40
Q

What are the elements of the Source/Receiver in Berlo’s MOdel?

A
  1. Communication Skills
  2. Attitudes
  3. Knowledge
  4. Social System
  5. Culture
41
Q

What are the elements of the Message in Berlo’s Model?

A
  1. Content
  2. Elements
  3. Treatment
  4. Structure
  5. Code
42
Q

What are the Elements of the Channel in Berlo’s model

A
  1. Hearing
  2. Seeing
  3. Touching
  4. Smelling
  5. Tasting
43
Q

This is where the message originates

A

Source

44
Q

It refers to the five senses

A

Channel

45
Q

This needs to think all the contents and elements of the source

A

Receiver

46
Q

What are the five primary elements of Aristotle Model

A
  1. Speaker
  2. Speech
  3. Occasion
  4. Audience
  5. Effect
47
Q

What are the Criticism in Berlo’s Model

A
  1. Lack of Feedback
  2. Not Mention the Barriers to Communication
  3. No room for noise
  4. Rather Complex Model
  5. Linear model of Communication
  6. People to be on the same level for effective communication to happen
  7. It omits the usage of sixth sense as a channel of communication
48
Q

This model is designed to develop the effective communication between sender and receiver. This also find factors which affect the communication process called Noise

A

Shannon-Weaver’s Model of Communication

49
Q

Criticisms of Shannon-Weaver Model

A
  1. One of the simplest Model
  2. It also attracts both academics of Human Communication and Information Theorist
  3. It’s more effective in person-to-person communication than groups
  4. This Model based on “Sender and Receiver”
  5. Communication is not a one way process
  6. Understanding Noise will help solve the various problems in communication
50
Q

This model breaks the sender and receiver model it seems communication in a practical way. It is a Circular MOdel

A

Osgood-Schramm Model of Communication

51
Q

What are the Advantages of Osgood-Schramm Model

A
  1. Dynamic Model - Shows how a situation can change
  2. It shows why redundancy essential part
  3. There is no separate sender and receiver
  4. Assume communication to be circular in nature
  5. Feedback - Central Figure
52
Q

What is the disadvantages of Osgood-Schramm Model

A

The Model does not talk about semantic noise and it assume the moment of encoding and decoding

53
Q

This Model Emphasized the difficulty of communication. It uses the from of a Helix to describe the communication process. The Theory based on a simple helix which gets bigger and bigger as it moves or grows

A

Dance’s Helical/Helix Model of Communication

54
Q

What are the General Principles of Effective COmmunication

A
  1. Know your purpose in communicating
  2. Know your audience
  3. Know your topic
  4. Adjust your speech or writing to the context of the situation
  5. Work on the feedback given to you
55
Q

What are the five principles of Effective Oral Communication

A
  1. Be Clear with your Purpose
  2. Be complete with the message you deliver
  3. be Concise
  4. Be natural with your delivery
  5. Be specific and timely with your feedback
56
Q

The Seven principles of effective written communication

A
  1. Be Clear
  2. Be Concise
  3. Be Concrete
  4. Be Correct
  5. Be Coherent
  6. Be Complete
  7. Be Courteous
57
Q

What are the 4 Key Principles of Interpersonal Communication

A
  1. Inescapable
  2. Irreversible
  3. Complicated
  4. Contextual
58
Q

This where Humans communicate even the very attempt of not wanting to communicate communicates something

A

Inescapable

59
Q

This is when once uttered, you can never take it back and its effect remains

A

Irreversible

60
Q

This means it is not used in the same way, and no two people use the same word alike

A

Complicated

61
Q

In the principle Complicated there are Six People involved. What are those?

A
  1. The Person whom you think you are
  2. the person whom you think the other person is
  3. the person whom you think the other person thinks you are
  4. the person whom you think the other person thinks he is
  5. the person whom the other person thinks you think you are
  6. the person whom the other person thinks you think he is
62
Q

This is where communication does not happen in isolation

A

Contextual

63
Q

What are the 5 Factors when it comes to the principle Contextual

A
  1. Phycological
  2. Relational
  3. Situational
  4. Environmental
  5. Cultural
64
Q

This factor says who you are: needs, desires, values, beliefs, personality

A

Psychological

65
Q

This factor is reaction based on relationship: boss, colleague, friend

A

Relational

66
Q

This factor is psycho-social “where” you are communicating

A

Situational

67
Q

This is the physical setting “where” you are communicating

A

Environmental

68
Q

This is learned behaviors and rules

A

Cultural

69
Q

These are our own set of rules, so others are neither expected nor required to follow them

A

Morals

70
Q

These are rules accepted and approved by society so they are imposed upon everyone

A

Ethics

71
Q

Both of these ensure discipline among us, without these codes of conducts, standards

A

Morals and Ethics

72
Q

This pay attention to the needs of others, as well as yours

A

Mutuality

73
Q

This does not cause another person embarrassment or a loss of dignity

A

Individual Dignity

74
Q

This Ensure that others have accurate information

A

Accuracy

75
Q

This allow communication to commence with one another

A

Access to Information

76
Q

Be Responsible for the consequences to commence with one another

A

Accountability

77
Q

Both the sender and receiver have 100% responsibility to ensure that message is understood.

A

Audience

78
Q

Your Point of view may not be shared by others

A

Relative Truth

79
Q

Be sure that the end goal of your communication and the means of getting to that end are both ethical

A

Ends vs. Means

80
Q

In Situations where you have more power than others, you have more responsibility for the outcome

A

Use of Power

81
Q

This balance your rights against your responsibilities

A

Rights vs Responsibilities

GEC06: Purposive Communication (5 decks)

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