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Dental Assisting AM > Module 1 > Flashcards

Module 1 Flashcards

1
Q

What is the role of CODA?

A

Develops and implements accreditation standards for dental school and dental education programs.

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2
Q

What is the main role of the dental assistant?

A

Provide patient care and chairside support for the dentist.

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3
Q

What is the main role of the dental hygienist?

A

Licensed oral healthcare professional who provides preventive, therapeutic, and educational services.

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4
Q

What is the main role of the dental laboratory technician?

A

Performs dental laboratory services such as fabricating crowns, implants, bridges, and dentures, as specified by the dentist’s written prescription.

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5
Q

What is the main role of the dental public health specialty?

A

Promotes oral health through organized community efforts.

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6
Q

What is the main role of the dentist?

A

Provider licensed to practice the prevention, diagnosis, and treatment of the oral cavity.

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7
Q

What is the main role of the endodontic specialty?

A

Diagnoses and treats diseases of the pulp.

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8
Q

What is the main role of the oral and maxillofacial pathology specialty?

A

Diagnoses and treats diseases affecting the oral and maxillofacial regions.

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9
Q

What is the main role of the oral and maxillofacial radiology specialty?

A

Diagnosis of disease through various forms of dental imaging.

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10
Q

What is the main role of the oral and maxillofacial surgery specialty?

A

Diagnoses and treats conditions of the mouth, face, and jaws, and associated areas requiring surgical intervention.

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11
Q

What is the main role of the orofacial pain specialty?

A

Diagnoses, manages, and treats pain disorders of the jaw, mouth, face, head, and neck.

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12
Q

What is the main role of the oral medicine specialty?

A

Provides dental care to individual with complex medical issues.

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13
Q

What is the main role of the orthodontic specialty?

A

Focuses on preventing, intercepting, and correcting skeletal and dental problems.

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14
Q

What is the main role of the pediatric dentistry specialty?

A

Concerned with neonatal through adolescent patients, as well as patients with special needs.

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15
Q

What is the main role of the periodontic specialty?

A

Diagnosis and treatment of diseases of the structures surrounding and supporting the teeth.

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16
Q

What is the main role of the prosthodontic specialty?

A

Provides restoration and replacement of natural teeth.

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17
Q

Who is legally responsible for the care of patients and for supervision of all members of the dental team?

A

The dentist

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18
Q

What is the difference between a Doctor of Dental Surgery (DDS) and a Doctor of Medical Dentistry (DMD)?

A

Nothing, it just depends on where they went to school.

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19
Q

Typically, how long is dental school following an undergraduate degree (Bachelors)?

A

4 years

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20
Q

What does CDA stand for?

A

Certified Dental Assistant

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21
Q

Where do dental assistants obtain formal education?

A

Through CODA accredited programs, 1-2 year program or on the job.

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22
Q

What does RDH stand for?

A

Registered Dental Hygienist

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23
Q

What is the minimum education required for a dental hygienist?

A

2 years of college and an associates degree

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24
Q

There are associate degrees to become a dental hygienist, what are the other degrees offered?

A

Bachelor’s and master’s degree

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25
What professional organization can dental hygienists choose to become members?
American Dental Hygienists Association (ADHA)
26
Where do dental laboratory technicians typically work?
Either employed in a private laboratory or they own/operatore their own laboratory.
27
What is needed for the dental laboratory technician from the dentist to create a protheses?
A written prescription from the dentist.
28
Where do dental laboratory technicians receive training?
Either a 2-year ADA-accredited program, apprenticeships or commercial schools.
29
What professional organization can dental technicians become members?
American Dental Laboratory Technician Association (ADLTA)
30
What professional organization can dentists choose to become members?
American Dental Association (ADA)
31
What professional organization can dental assistants choose to become members?
American Dental Assistants Association (ADAA)
32
What is the Dental Assisting National Board (DANB) responsible for?
Administering the certification exam and issuing the credential of CDA.
33
What is meant by licensure?
Credentialing by granting a license to practice.
34
What does RDA stand for?
Registered Dental Assistant
35
What is professionalism?
Having a positive approach to everything you do and say, in and out of the dental office.
36
Are the public's expectations of healthcare workers higher or lower than individuals in other occupations?
Higher
37
What should dental assistants be dedicated to?
The dental team, their patients and the profession of dental assisting.
38
Since dental offices are a stressful place for patients and staff what is important for the dental assistant to maintain?
A positive attitude.
39
What do letters in "Team" stand for?
"Together, Everyone Accomplishes More"
40
What does the term four-handed dentistry describe?
The dentist and chairside assistant working together.
41
What team member is used when an extra pair of hands are needed, referred to as six-handed dentistry?
Circulating assistant
42
Who is often responsible for safely processing instruments and managing biohazard waste?
Sterilization assistant
43
What is an EFDA?
Expanded-functions dental assistant
44
What makes the EFDA different than a general chairside dental assistant?
They have additional training and can legally perform more intraoral tasks.
45
What states the functions that are delegated to the EFDA?
The state's Dental Practice Act.
46
What is another term for the administrative assistant?
Receptionist
47
What is helpful for the administrative assistant to have knowledge of?
How the clinical practice functions.
48
What are the three aspects of professional appearance?
Good health, good grooming and appropriate dress
49
How should hair be styled while working in the dental office?
Out of the face (ponytail, bun, braid, etc)
50
Why should artificial nails NOT be worn?
They can harbor bacteria.
51
Why should perfume or body scents NOT be worn?
They can be offensive or others may be allergic.
52
How often should you bathe and use deodorant?
Daily
53
Where can one obtain information about the DANB examinations?
www.danb.org
54
In addition to assisting to deliver dental care, what are other career opportunities available for dental assistants?
Insurance company, teaching dental assisting or dental product sales reps.
55
What professional organization can dentists choose to become members?
American Dental Association (ADA)
55
What professional organization can dental assistants choose to become members?
American Dental Assistants Association (ADAA)
56
What professional organization can dental assistants choose to become members?
American Dental Assistants Association (ADAA)
56
What professional organization can dentists choose to become members?
American Dental Association (ADA)
57
58
59
What is verbal communication made up of?
Words we use every day.
60
When speaking to a patient what word should we use instead of saying pain?
Discomfort
61
What type of question can be answered with a "Yes" or "No"?
Closed-ended questions
62
What type of question is used to obtain information?
Open-ended questions
63
How is nonverbal communication conveyed?
Through body language
64
When working on a patient why is it important not to show a reaction on your face?
The patient could get unnecessarily scared.
65
What percentage of the spoken word is HEARD?
10%
66
What is an effective word for "pulling" a tooth?
Extracting
67
What is a collection of actions that have been influenced by a person's culture, attitudes, emotions, values, ethics, and authority?
Human behavior
68
What is the process by which society influences individuals?
Socialization
69
What are some things that can cause stress in the dental office?
Lack of staff, overbooking, too much to do, lack of communication, lack of job advancement
70
How can a person reduce stress?
Exercise, time for yourself, leave office behind at end of day, eat well, set realistic expectations.
71
Patients build a relationship with their dentist and dental staff through _______ and _______.
Confidence and trust
72
What is another term for subjective fears?
Acquired fear
73
What is another term for objective fears?
Learned fear
74
What type of fear is related to what someone else has suggested?
Subjective/acquired
75
What type of fear is related to what a person has experienced?
Objective/learned
76
For some people just thinking about going to the dentist brings on panic and terror. What are these patients described as?
Dental-phobic
77
What is the most important device used in public relations?
The telephone
78
When do patients generally form their first opinion of the office?
Their first contact by phone
79
Within how many rings should the telephone be answered?
First two or three
80
What should you do before placing a caller on hold?
Ask their permission
81
Why should the dentist not be interrupted at chairside to come to the phone?
1. Reduces productivity 2. Inconsiderate to the seated patient 3. Makes it difficult to maintain infection control
82
What are the exceptions for which a dentist should be interrupted to take a phone call?
1. Speak to another dentist 2. Speak to a lab technician 3. Immediate family member

Dental Assisting AM (2 decks)

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