module 1

Question 1

Wellbeing Definition

Answer 1

The degree of satisfaction that an individual or group experiences when needs are met.

Question 2

Wellbeing factors

Answer 2

Emotional, economic, cultural, physical, spiritual and social

Question 3

Wellebign factors Acronym SPEECS:

Answer 3

Social, physical, emotional, economic, cultural, spiritual

Question 4

Specific needs: SHE SEAS

Answer 4

Safety and security, health, education, sense of identity, employment, adequate standard of living.

Question 5

Needs definitions

Answer 5

The necessities for life which are required for survival, physical and mental health.

Question 6

Wants definition

Answer 6

Desires or preference to enhance life.

Question 7

Safety and Security

Answer 7

being protected from threats

Question 8

Health

Answer 8

Having a good wellbeing-all factors

Question 9

Education:

Answer 9

Compulsory for kids to attend school.

Question 10

Sense of identity

Answer 10

See yourself as who your are

Question 11

Employment

Answer 11

Obtaining income to achieve goals.

Question 12

Adequate standard of living

Answer 12

Primary needs, food, shelter, clothing.

Question 13

Maslow’s hierarchy of needs.

Answer 13

5. Physiological

Question 14

Maslow’s Hirearchy

Answer 14

4. Safety needs

Question 15

Maslows Hirearchy

Answer 15

3. Love and belonging

Question 16

Maslows Hirearchy

Answer 16

2. Esteem

Question 17

Maslows Hirearchy

Answer 17

1. Self-actualisation

Question 18

New version of Maslow’s hierarchy

Question 19

Satisfaction of needs and wants

Answer 19

SMART GOALS

Question 20

Goal definition

Answer 20

Targets and objects an individual is aiming to achieve.
Determined by needs, values, standards.
Prioritise tasks, determined how individuals spend time, energy and money.

Question 21

Meeting short term goals

Answer 21

Achieved quickly, relatively easy to achieve, lead to medium goals.

Question 22

Meeting medium goals

Answer 22

Achieved over several months, more complex, need more resources, made up of many short term goals, prior to long term.

Question 23

Meeting long term goals

Answer 23

Important needs, values, individuals and family, take several years, use a large amount of resources, achieved by fulfilling medium goals.

Question 24

Smart goals

Answer 24

Specific, measurable, achievable, relevant, time bound, incorporates criteria to have high goal achieving.

Question 25

Resources definition

Answer 25

Things used to satisfy needs and wants.

Question 26

Classification of resources

Answer 26

Human- the skills, abilities or talents of people Non human- Tangible or touchable resources.

Question 27

Interchangeability of resources.

Answer 27

Can be exchanged for the enchantment of wellbeing. Human and non-human resources can be exchanged to meet the needs. E.g a neighbour may assist you in painting and you may help them in gardening.

Question 28

Resource sustainability

Answer 28

A sustainable resource is a resource that can be continually replenished or there is an endless amount.It can be used without a decrease in supply.

Question 29

Informal support

Answer 29

Relatives, friends, neighbours

Question 30

Inormal support

Answer 30

Relative, friends, neighbours. For example adults may take care of their elderly parents

Question 31

Formal support

Answer 31

Government agencies, community organisations, for examples, childcare facilities, centrelink.

Question 32

Example: A person with a disbilitiy

Answer 32

Sense of Identity Health Employment Safety & Security Education Adequate standard of living A person with a disability Formal: Careers gateway Australia. Provides, coaching and counselling to assimilate disabled people into the workplace. Healthcare Australia. Provide National disability scheme, that offers resources for living at home as a disabled person. Formal: Careers gateway Australia. Provides, coaching and counselling to assimilate disabled people into the workplace. National disability abuse and neglect hotline. Investigates reports of abuse and provides required action. Australian Disability Clearinghouse on Education and Training (ADCET). Provides guidance and support for disabled people going into tertiary education. Access Centrelink for financial payments - disability pension (formal)

Question 33

Plan definition

Answer 33

Decide on what outcome is to be achieved and set specific goals for achieving it. Planning is the basis for achieving an outcome and involves development of specific steps for achieving it.

Question 34

Organise

Answer 34

Systematise the steps of the plan. Organising is mostly about creating a structure and sequence of steps while paying attention to the people and resources required and the implementation timeframe.

Question 35

Implementation

Answer 35

Undertake the steps in order to achieve the desired outcome, It includes using the people and resources identified when organising, and following the proposed timeframe.

Question 36

Evaluate

Answer 36

Assess the implementation and whether or not the goal was achieved. Evaluation include appraisal of the process and making recommendations when necessary

Question 37

Organising example

Answer 37

In his 1994 book The 7 Habits of Highly Effective People, Dr Stephen Covey suggested ways of categorising activities as urgent or important as a way to prioritise some over others. His urgent/important matrix is shown below. Human nature means that we instinctively act on tasks that are ‘urgent’, whether these tasks are important or not. This is appropriate for the tasks that are also important, but focusing on non-important

Question 38

Verbal communication

Answer 38

The use of language (Including words, letters, and/or numbers) to communicate a message. By using a spoken language, written language or sign language verbal messages can be communicated in a variety of ways such as face to face conversation, television, email, mobile phone.

Question 39

Non-verbal communication

Answer 39

The use of emotions, facial expression, gestures and other body language to communicated a message. Such as eye movements, posture, facial expression, attitudes and body position.

Question 40

Effective communication

Answer 40

Effective communication is when your message is clearly understood by others, leading to connection and shared understanding. It involves active listening, clarity, and respect.

Question 41

Ineffective communication

Answer 41

Ineffective communication is when your message gets misunderstood or ignored, often causing confusion or conflict. It can come from unclear language, distractions, or not listening properly.

Question 42

Aggressive communication

Answer 42

Outline: Often interrupts speaker Poor listening skills Loud tone and yelling Moves into people's space Bullings Effect: Provokes counter-aggression Causes others to resist, defy, take revenge or lie. Forces others to conform with resentment.

Question 43

Assertive

Answer 43

Good listeners States observations with judgement Expresses feelings directly Open natural gestures Direct eye contact Vaired rate of speech Confidence Descive Effect: Increased self-esteem and self-confidence Feels motivated and understood Relationships are built on mutual respect.

Question 44

Passive

Answer 44

Agrees too often Hesistant Fidgets Nods head often Downcasts eyes Slumped postures Apologetic Self-conscious Complains instead of taking action Effect: Gives up being themself Spends to much time asking for advice Doesn't know where to stand

Question 45

Interview definition

Answer 45

A conversation or discussion between two or more people to collect information or opinions, it is often concerned with their understanding, knowledge or perception of the facts or circumstances related to the topic of research

Question 46

Advantages or disadvantages of an interview

Answer 46

Adv: Large amounts of information can be generated Respondents may enjoy the personal attention the interview provides An interviewer can judge if questions become too sensitive and adjust them Dis: It is time-consuming to plan, conduct and collect data. Communications difficulties may arise if there is a language barrier Some subjects may be threatening to the interviewee

Question 47

Structured interview

Answer 47

A planned interview with a set of predetermined questions developed by the researcher

Question 48

Unstructured interview

Answer 48

A more discussion like interview with teh researcher planning areas for discussion without developing actual questions

Question 49

Decision making definition

Answer 49

The process of making choices or reaching conclusion based on considering the alternatives available.

Question 50

Decison making style

Answer 50

Implusive: spontaneous, occurs when minimal thought or analysis is used. Intuitive: Based on instincts. decisions based on a gut feeling Hesitant: Cautious, unsure when selecting decision. Confident: Positive, certain. Very convinced it is right. Rational: Sensible, reasonable, confront problem realistically

Question 51

Factors influencing decision making

Answer 51

Access to resource Complexity of problem Past experiences and personal values Attitudes to change Socioeconomic status, gender, education