module 1,2,3 Flashcards
(31 cards)
1
Q
OB model inputs
A
2
Q
ob model processes
A
3
Q
ob model outputs
A
4
Q
abc theory,attitudes,cognitive dissonance-Causes of cognitive dissonance and solutions
A
5
Q
emotions,moods,affects
A
6
Q
factors influencing perception
A
7
Q
attribution theory
A
8
Q
fundamental attribution error
A
9
Q
common perception errors
A
10
Q
forms of discrimination
A
11
Q
diversity management strategies
A
12
Q
core self evaluation cse
A
13
Q
self monitoring
A
14
Q
proactive personality
A
15
Q
situation strength theory
A
16
Q
trait activation theory
A
17
Q
types of values
A
18
Q
emotional intelligence meaning
A
19
Q
daniel goleman emotional intelligence model and how to improve each quadrant
A
20
Q
group and types of groups
A
21
Q
team and types of teams
A
22
Q
tuckman’s stages of team development
A
23
Q
application of eq in an organisation
A
24
Q
affective event theory
A
25
emotional labour and dissonance
26
techniques for emotional labour
27
types of conflicts
28
conflict process/stages
29
conflict management strategies
30
affirmative action,pros,cons
31
3 components of attitude
