Module 1: Introduction To Communication

Question 1

-An exchange of facts, ideas, opinions, or emotions by two or more persons—Newman and Summer

-Is a way of sending information to people by using technology

Answer 1

Communication

Question 2

Communication’s Latin origin, meaning to share or to make common

Answer 2

Comunicare

Question 3

Components of Communication

Answer 3

1. Have an Objective
2. Consider your Audience
3. Be clear
4. Check for understanding

Question 4

Types of Demographic

Answer 4

1. Ethnicity
2. Race
3. Religion
4. Sex and Gender
5. Marital Status
6. Age
7. Group Affiliation
8. Occupation/Socio-economic Status
9. Regions

Question 5

Types of Psychographics

Answer 5

1. Motivation
2. Values
3. Level of Agreement/Attitude
4. Beliefs

Question 6

Types of Environmental factors

Answer 6

1. Nature of Event
2. Location
3. Size of Audience
4. Physical arrangement
5. Technology

Question 7

Types of Temporal factors

Answer 7

1. Time of Day
2. Speaking Order
3. Length of Speech

Question 8

Different types of Communication

Answer 8

1. Intrapersonal Communication
2. Interpersonal Communication
3. Mass Communication

Question 9

The type of communication we use when we talk to or communicate with ourselves

Answer 9

Intrapersonal Communication

Question 10

-The type of communication we use when we talk with another person or group of people
-uses verbal and non verbal communication channels

Answer 10

Interpersonal communication

Question 11

Forms of Interpersonal Communication

Answer 11

1. Dyadic Communication
2. Small Group Communication
3. Public Communication

Question 12

A form of Interpersonal Communication where two people communicate face to face

Answer 12

Dyadic Communication

Question 13

A form of Interpersonal Communication where three or more individuals are communicating

Answer 13

Small Group Communication

Question 14

A form of Interpersonal Communication when a person delivers a speech in a public setting

Answer 14

Public Communication

Question 15

Three reasons why a speaker delivers a speech in public

Answer 15

•To entertain
•To inform
•To persuade

Question 16

-Also called “one is to many”
-Uses the media as it’s medium to communicate to mass audience

Answer 16

Mass Communication

Question 17

Mediums for Mass Communication

Answer 17

Old media and New Media

Question 18

Includes oral(spoken) and written communication

Answer 18

Verbal Communication

Question 19

Types of Verbal Communication

Answer 19

1. Emotive Communication
2. Evasive Communication
3. Jargon Communication
4. Argot Communication
5. Abstract Communication
6. Overly Abstract Communication

Question 20

Is the deliberate choice of words to elicit emotion in others

Answer 20

Emotive Communication

Question 21

Is a language that is used to avoid a situation

Answer 21

Evasive Communication

Question 22

It is a language used by personnel in a particular field

Answer 22

Jargon Communication

Question 23

It is a language used by various groups

Answer 23

Argot Communication

Question 24

It is a language used to describe ideas

Answer 24

Abstract Communication

Question 25

Leaves too much room for interpretation

Answer 25

Overly Abstract Communication

Question 26

•Refers to a wide array of behaviours by which we communicate message without the use of the voice—McDermott(2008) •is when information is transferred from sender to receiver without the use of words— Lord, et al. (2012)

Answer 26

Nonverbal Communication

Question 27

Elements of Non-Verbal Communication

Answer 27

1. Vocalics/Paralanguage 2. Proxemics 3. Chronemics 4. Artifacts 5. Movement

Question 28

Uses volume, tone pitch, and rate of speaking to give additional meaning or emphasize what is spoken

Answer 28

Vocalics/Paralanguage

Question 29

•Uses space to convey idea or image •a significant factor of how close or intimate we feel towards people

Answer 29

Proxemics

Question 30

•an attitude of time which disclose information with others about status and relationship with others

Answer 30

Chronemics

Question 31

Refers to things a person owns, use, wear, and even discard

Answer 31

Artifacts

Question 32

•Uses your posture, gesture, facial expression, body language, and everything you do •Most obvious in communicating messages

Answer 32

Movement

Question 33

Principles of Communication

Answer 33

•Completeness •Conciseness •Consideration •Concreteness •Clarity •Correctness •Courtesy

Question 34

•Gives full information •Contains all facts the reader/listener needs for the reaction you desire

Answer 34

Completeness

Question 35

•short, simple, straightforward

Answer 35

Conciseness

Question 36

•You prepare every message with the recipient in mind and try to put yourself in his/her place •also called "you-attitude", empathy, the human touch, etc.

Answer 36

Consideration

Question 37

Being specific, definite, and vivid rather than vague and general

Answer 37

Concreteness

Question 38

•Getting your message across so the receiver will understand what you're trying to convey •you want to interpret your words with the same meaning you have in mind

Answer 38

Clarity

Question 39

Compromises more that proper grammar, punctuation, and spelling

Answer 39

Correctness

Question 40

•Courteous messages help to strengthen present business, friendships, as well as make new friends •Stems from sincere you-attitude

Answer 40

Courtesy

Question 41

•Refers to how a person's values influence the conduct of his interaction with another person or a group of people.

Answer 41

Communication Ethics

Question 42

Who made the 10 Basics of ETHICAL Communication

Answer 42

Jone Johnson Lewis

Question 43

Key Principles of Ethical Communication

Answer 43

1. Honesty 2. Openness to Other's Views 3. Commitment 4. Consensus Building