Module 1 - Introduction to Engineering Management

Question 1

The application of knowledge gained from research, experience, and practice of mathematical and natural science.

Answer 1

Engineering

Question 2

The career in which the knowledge gained from research, experience, and practice of mathematical and natural science is applied with judgment to establish ways of using, economically, the materials and forces of nature for the benefit of humanity.

Answer 2

Engineering

Question 3

Set of activities focused at the resources of an organization in order to effectively achieve organizational objectives

Answer 3

Management

Question 4

Specialized form of management required to successfully lead engineering personnel and projects

Answer 4

Engineering Management

Question 5

________________ can be used to describe either functional management or project management

Answer 5

Engineering Management

Question 6

It refers to the activity of combining “technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money.

Answer 6

Engineering Management

Question 7

Those in positions of authority who make decisions

Answer 7

Managers

Question 8

Those who make decisions to commit their resources of others towards the achievement of the objectives of an organization.

Answer 8

Managers

Question 9

someone whose primary responsibility is to carry out the management process

Answer 9

Manager

Question 10

someone who plans and makes decisions, organizes, leads, and controls human, financial, physical, and information resources

Answer 10

Manager

Question 11

______________ and ___________ make conscious decisions to set and achieve objectives.

Answer 11

Management, managers

Question 12

A group of two or more individuals that exists and works to achieve widely held goals.

Answer 12

Organization

Question 13

a critical part of all management activities.

Answer 13

Decision making

Question 14

Using resources wisely and without unnecessary waste

Answer 14

Efficient

Question 15

Doing the right thing successfully

Answer 15

Effective

Question 16

Basic Elements of Management

Answer 16

• Objective
• Financial, Human and Material Resources of Management
• People

Question 17

Setting goals for the achievement of which management tasks are driven.

Answer 17

Objective

Question 18

are goals – target to school for states of being or places to be reach through plans and finally actions.

Answer 18

Objective

Question 19

__________________ is only possible by the setting of targets, and all management efforts should be geared towards achieving these _______.

Answer 19

Effective management, goals

Question 20

Objectives constitute the ___________, the attainment of which is necessary for the _____________

Answer 20

purpose, business

Question 21

If well defined objectives have been set, an organization will develop in an ______________.

Answer 21

orderly way

Question 22

A pre-requisite for planning is ______________. Without _______________, no preparation is possible.

Answer 22

objectives, setting targets

Question 23

only possible by setting goals that are aligned with the common objectives of the organization.

Answer 23

Effective management

Question 24

5M’s of Management

Answer 24

• Money
• Manpower
• Materials
• Machines
• Methods

Question 25

The financial resources of an organization. It is the most critical and all-purpose resource of every organization.

Answer 25

Money

Question 26

A business firm or enterprise requires money in the form of ______________ and ______________.

Answer 26

fixed capital, working capital

Question 27

The human resource of an organization. Refers to all personnel employed in an organization.

Answer 27

Manpower

Question 28

It refers to the managerial and non-managerial personnel employed in an organization.

Answer 28

Manpower

Question 29

Other resources cannot act by themselves and have to be utilized by _____________.

Answer 29

human beings

Question 30

_______________ mobilize, allocate and utilize the physical and financial resources of an organization.

Answer 30

human resources

Question 31

Resources used by individuals to fulfill the organization’s goals.

Answer 31

Materials

Question 32

It refers to physical raw materials and intermediate products (semifinished goods) which, with the assistance of certain processes and technologies, are converted and/or assembled into finished products.

Answer 32

Materials

Question 33

Resources that help facilities to perform all activities toward the achievement of the objectives

Answer 33

Machines

Question 34

the equipment used to process the materials into finished or semi-finished products.

Answer 34

Machines

Question 35

Employment of ________________ helps to reduce costs and to improve the quality of output. ______________ has therefore become an important ingredient in the efficient management of organizations.

Answer 35

modern machinery, Technology

Question 36

Normal and prescribed ways of doing things.

Answer 36

Methods

Question 37

“The use of right methods helps to increase ___________ of operations and contributes to ____________ management.”

Answer 37

efficiency, effective

Question 38

The managers and manpower

Answer 38

People

Question 39

Father of Modern Management

Answer 39

Frederick Taylor

Question 40

He was a mechanical engineer who was interested in the kind of works performed in factories and mechanical shops.

Answer 40

Frederick Taylor

Question 41

He sought to reduce the time a worker spent on each task through his systematic study of relationships between people and task for the purpose of redesigning the work process for higher efficiency.

Answer 41

Frederick Taylor

Question 42

Frederick Taylor's book

Answer 42

The Principles of Scientific Management in 1909

Question 43

Principles of Scientific Management

Answer 43

- If workers managers and manpower were optimized and simplified, productivity would increase. - Assigning a worker to a specific job that matched the skill level of the individual - Teaching the worker to do a certain job in a specific way - Breaking down each job into component parts and timing each part to determine the most efficient method of working.

Question 44

Four Principles of Scientific Management

Answer 44

1. Scientifically study each part of a task and develop the best method for performing it. 2. Carefully select workers and train them to perform the task. 3. Cooperate fully with workers 4. Managers analyze and plan work; workers actually perform the tasks.

Question 45

Who came up with the idea of filming workers to analyze their motions?

Answer 45

two management theorists, Frank and Lillian Gilbreth

Question 46

the idea of filming workers to analyze their motions to find the most productive way to complete a task.

Answer 46

time and motion studies

Question 47

“Employees were not allowed to make decisions that could yield a __________. Taylor was more concerned about ____________.”

Answer 47

better outcome, performance

Question 48

He was convinced that organizations based on rational authority, where authority was given to the most competent and qualified people.

Answer 48

Max Weber

Question 49

Organizations based on rational authority, where authority was given to the most competent and qualified people.

Answer 49

Bureaucracy

Question 50

Five Principles of Bureaucracy

Answer 50

- Authority is the power to hold people accountable for their actions. - Positions in the firm should be held based on performance, not social contacts. - Position duties are clearly identified so that people know what is expected of them. - Lines of authority should be clearly identified such that workers know who reports to who. - Rules, standard operating procedures (SOPs), and norms guide the firm’s operations.

Question 51

He desired managers to be accountable for more than just increasing production.

Answer 51

Henri Fayol

Question 52

Henri Fayol's book containing his ideas and experiences and turning it into a series of tasks and principles of management.

Answer 52

General and Industrial Management in 1916

Question 53

He thought that successful companies were bound to happy and empowered workers, and thus effective management.

Answer 53

Henri Fayol

Question 54

Five Duties of Management

Answer 54

- Foresight - Organization - Command - Coordinate - Control

Question 55

The five duties of management evolved into?

Answer 55

the four functions of management

Question 56

the four functions of management

Answer 56

- planning (foresight) - organizing (organization) - leading (command and coordinate) - controlling (control)

Question 57

14 Principles of Management

Answer 57

- Division of Work - Authority - Discipline - Unity in Command - Unity in Direction - Subordination of Individual Interest to General Interest - Renumeration - Centralization - Scalar Chain - Order - Equity - Stability of Tenure - Initiative - Esprit de Corps

Question 58

Specialization helps the individual to build up expertise

Answer 58

Division of Work

Question 59

Power to issue orders. Indicates the need for supervisors.

Answer 59

Authority

Question 60

Promotes consistent rules and regulations aimed at achieving good discipline and compliance among employees.

Answer 60

Discipline

Question 61

Implies that employees are only expected to be accountable to one immediate supervisor or superior.

Answer 61

Unity in Command

Question 62

individuals engaged in the same type of activities must have the same goals.

Answer 62

Unity in Direction

Question 63

Management must see that the goals of the firms are always paramount.

Answer 63

Subordination of Individual Interest to General Interest

Question 64

Both workers and management should have a fair wage and justifiable.

Answer 64

Renumeration

Question 65

Decision-making should be centralized.

Answer 65

Centralization

Question 66

A hierarchy is necessary for unity of direction.

Answer 66

Scalar Chain

Question 67

Material order and social order

Answer 67

Order

Question 68

Treating employees fairly.

Answer 68

Equity

Question 69

Employees work better if job security and career progress are assured to them.

Answer 69

Stability of Tenure

Question 70

Help employees feel more engaged with an organization and improve their workplace satisfaction.

Answer 70

Initiative

Question 71

Management must foster the morale of its employees.

Answer 71

Esprit de Corps

Question 72

Two key contributions to classical management theory: “Gantt Chart and The Task and Bonus System”

Answer 72

Henry Gantt

Question 73

A system that offers a visual representation of what happens during a project.

Answer 73

Gantt Chart

Question 74

A horizontal bar chart used in project management to visually represent a project plan over time. It typically shows you the timeline and status—as well as who’s responsible—for each task in the project.

Answer 74

Gantt Chart

Question 75

“Mother of Modern Management”

Answer 75

Mary Parker Follett

Question 76

Believed that management was “the art of getting things done through people.” Offered valuable insight on the importance of “powering with” rather than “powering over”

Answer 76

Mary Parker Follett

Question 77

“Leadership is not defined by the exercise of power but by the capacity to increase the sense of power among those led”

Answer 77

Mary Parker Follett

Question 78

Follett’s Principles of Coordination

Answer 78

- Direct Contact - Early Stages - Reciprocal Relationship - Continuous Process

Question 79

Follett’s Theory of Management

Answer 79

- Integration - Power With - Group Power

Question 80

A temporary process, which has clearly defined start and end time, developed to accomplish a well-defined objective.

Answer 80

Project

Question 81

Unique process consisting a set of coordinated and controlled activities with start and finish dates.

Answer 81

Project Management

Question 82

Project Management Characteristics

Answer 82

- A temporary organization - Coordinated and controlled activities - A time and cast constrained operation - Application of knowledge, skills, tools, and techniques

Question 83

Projects are influenced by two strong factors

Answer 83

- Internal Environment - External Environment

Question 84

Conditions that the organization has established for the project work

Answer 84

Internal Environment

Question 85

Conditions that the project has little or no influence to change

Answer 85

External Environment

Question 86

Are the limits within which a project must operate

Answer 86

Project Constraints

Question 87

Project Constraints

Answer 87

- Scope - Schedule - Budget - Quality

Question 88

Project Management Cycle

Answer 88

- Initiation - Planning - Implementation - Monitoring - Adapt - Closing