MODULE 2,3,4 Flashcards
(43 cards)
process of working with other poeple and resouces to accomplish specific task
MANAGEMENT
a group of people with common purpose who work together to achieve shared goals
organization
father of scientific management
frederick taylor
studies correlation between social context of of a workplace environment and employee productivity
hawthrone
founded human relations
elton mayo
proposed on organization structure called bureaucracy
wax weber
basic element of which manager deals ideas, thing, people
management process
is a skill-knowledge and proficiency in activities involving methods, processes and procedures
technical skills
a skill that-ability to work with people
human skill
ability to see big picture
conceptual skills
a skill-ability to determine by analysing the nature and circumstances
diagnostic skill
involves determining the course of action
planning
assembling and assigning
organizing
measurement and correction of performance
controlling
motivating employees and influencing their behaviour
leading
roles of a manager
formal authority and status
interpersonal roles
informational roles
decisional roles
manning the orgnanization
staffing
planning which top level managers engage strategic planning
strategic planner
formulate operating budget and develop work
operational planner
condition and forces within the organization
internal environment
everything outside of an organization
external environment
organizational structure, board of director etc
top management
measure of revenue and cost to help the marketing
finance and accounting
designing the product safe and attractive
research and development