MODULE 3 CONTINUATION

Question 1

travelers are choosing experience over tangible things.
-These travelers are likely to prefer air travel over other modes of transportation

Answer 1

Travel Preference

Question 2

travelers are purchasing travel services through OTAs

Answer 2

Buying Behavior

Question 3

provides instant booking confirmation, not just information, to be of value to business

Answer 3

Buying Behavior

Question 4

through desktop and mobile apps are both using technology, mobile apps are gaining popularity since travelers are becoming busier and are often on the go.

Answer 4

Use of Technology

Question 5

inactive online booking have been developed by airlines to get the buying public.

Answer 5

Use of Technology

Question 6

i gives customers a better experience and creates loyal clients

Answer 6

Personalization

Question 7

Consumers are confident with buying online from businesses they can communicate directly with

Answer 7

Personalization

Question 8

cheaper compared to having a live customer support agent

Answer 8

Personalization

Question 9

Because social distancing is now a requirement for the new normal, there will be lesser passengers. This will impact airline profitability

Answer 9

Health Safety

Question 10

touchless and contactless transaction are encouraged

Answer 10

Digitalization

Question 11

Check-in kiosk are gaining popularity, and the implementation is on the fast tract.

Answer 11

Digitalization

Question 12

Airline website have become a one-stop shop where passengers are encouraged to use when booking flights

Answer 12

Digitalization

Question 13

Local government units may have their own travel protocols, but slowly, travelers will be allowed to go around the country

Answer 13

Travel Behavior

Question 14

new niche tourism trend that gives the traveler the experience of being an astronaut.

Answer 14

Space Tourism

Question 15

Tourism may want to have this experience mostly for recreation or leisure but may also be for business purposes

Answer 15

Space Tourism

Question 16

being able to view Earth from space, having a feeling of weightlessness, experiencing super highspeed travel, having an unusual experience

Answer 16

Space Tourism

Question 17

• main gateways for most cities.
• first touchpoint for arriving international passengers

Answer 17

Airport Facilities

Question 18

well organized and managed terminal can lead to ensuring a progressive air transport industry.

Answer 18

Airport Facilities

Question 19

Roles of Airport

Answer 19

1. Airport Function as gateways or hubs
2. Airports are almost always connected with land transportation systems such as buses, taxis, and others. Some airports even have rail or train stations connecting the airport location to the city
3. The importance of transport terminals depends on the size of traffic it serves.
4. Other bases for the importance of transport terminals include their locations and accessibility.

Question 20

Parts of Airport

Answer 20

1. Runway
2. Taxiway
3. Apron
4. Hangar
5. Control Tower
6. Parking
7. Terminal Building

Question 21

heavily paved area where airlines use for take-ff and landing.

Answer 21

Runway

Question 22

maximum of thirty movements (landing or take-off) within the day

Answer 22

Runway

Question 23

special lightings to guide flight crew for night landing

Answer 23

Runway

Question 24

It is what connects the runways to the other airport components such as the passenger terminal, apron, or parking.

Answer 24

Taxiway

Question 25

one of the busiest areas in the airport. This is where the airplane, other vehicles, as weel as people, move around

Answer 25

Apron

Question 26

most airplanes park to allow passengers to disembark and wait for passengers to board.

Answer 26

Apron

Question 27

connected to taxiways for easy access for airplanes

Answer 27

Hangar

Question 28

It is a structure where the aircraft is repaired or serviced

Answer 28

Hangar

Question 29

It is where traffic contril the landing and take-off of aircraft within its zone, it is designed to allow 360 degree of Visual observation of the airways

Answer 29

Control Tower

Question 30

the air traffic controllers inform pilots about wind speed, landing routes, visibility, and runways details

Answer 30

Control Tower

Question 31

When airport personnel leave their cars while they do their day's work

Answer 31

Parking

Question 32

airport terminal is the first point of contact in the destination

Answer 32

Terminal Building

Question 33

gives passengers their first impression of the place they will be visiting. It can be showpiece of the destination's architectural point of view

Answer 33

Terminal Building

Question 34

Almost all airports will have at least 2 areas for passengers:

Answer 34

1. Departure area/level 2. Arrival area/level

Question 35

where the travel documents are processed. immigration interviews. boarding of flights

Answer 35

Departure area/ level

Question 36

where passenger claim their checked-in baggage and go thru Customes if needed

Answer 36

Arrival area/level

Question 37

At the Departure level or Area Passenger Check-in:

Answer 37

- Check-in kiosks - Online check-in

Question 38

airline personnel are generally called ground staff or ground personnel.

Answer 38

Landside Operation

Question 39

They may be looking for missing passengers or moving passengers along to facilitate the boarding.

Answer 39

Around the Terminal

Question 40

They again check that only those passengers for specific flight exit the correct departure gate on their way to the aircraft.

Answer 40

At the Departure Gate

Question 41

ground staff meet the airplane by the aircraft door.

Answer 41

Upon Arrival

Question 42

coordinate assistance for passenger who micgh need special handlings, like wheelchair assistance or direct connecting passengers

Answer 42

Upon Arrival

Question 43

often Unseen by passengers

Answer 43

Airside Operations

Question 44

they work in the airfield and the ramp. they make sure airplane is safe and secure for another flight

Answer 44

Airside Operations

Question 45

One of the most crucial activities on the airside of airport. must follow safety protocols

Answer 45

Refueling

Question 46

coordination must be done with the flight crew, cabin crew and other ground operators.

Answer 46

Refueling

Question 47

communicate with the flight crew through body signals.

Answer 47

Parking the Aircraft

Question 48

mechanics or engineers check the airplane for troubleshooting, component replacement, defect rectification, and minor repairs.

Answer 48

Maintenance Checks

Question 49

Weight and balance must be considered for safety of the aircraft and passengers.

Answer 49

Cargo Loading/Unloading

Question 50

Airport fees can be classified into two:

Answer 50

aeronautical revenues and non-aeronautical revenue.

Question 51

those fees and charges paid by airlines. These are the landing fees, fuel fees, land lease, and terminal rent.

Answer 51

Aeronautical revenues

Question 52

Most low-cost carriers target a 25- minute turnaround as they prefer their aircraft on the air.

Answer 52

Aeronautical revenues

Question 53

most common fees airports collect from airline. The runway is not oridinary paved streets.

Answer 53

Landing fees

Question 54

Commercial airlines pay the market rate for aviation gas (avgas) or jet fuel.

Answer 54

Fuel fees

Question 55

Airlines are charged rent or lease for their ticket office, ticket counter, check-in counter...

Answer 55

Land lease and terminal rent

Question 56

charged for activities and services outside aeronautical activities

Answer 56

Non-aeronautical revenue

Question 57

charging for space rented out to concessionaries like restaurants, snack bars, and retail outlet

Answer 57

Non-aeronautical revenue

Question 58

Filipinos are known to be shoppers

Answer 58

Retail concessions

Question 59

these retail shops and food outlets are other sources of revenue for airports from space rental

Answer 59

Retail concessions

Question 60

There are baks and or ATMs or money charges. Some airports have travel lounges

Answer 60

Services

Question 61

also include spas or massage therapy for the weary traveller.

Answer 61

Services

Question 62

any machine that can fly

Answer 62

aircraft

Question 63

specific type of aircraft that has fixed wings and is heavier than aie

Answer 63

airplane

Question 64

ability to move

Answer 64

maneuverable/ maneuver