Module 4: Patient Information and Assessment

Question 1

Assessment

Answer 1

The process of collecting data and then evaluating or drawing conclusions from the findings

Question 2

Chronologic

Answer 2

Arranged according to the time of occurrence; earliest to most recent.

Question 3

Demographics

Answer 3

Personal information that can include address, phone, and work information; also, statistical characteristics of populations.

Question 4

Diagnosis

Answer 4

Identification or determination of the nature and cause of a disease or injury through evaluation of a patient’s history and examination findings

Question 5

Forensic

Answer 5

Pertaining to the identity of an individual on the basis of scientific methods postmortem.
Litigation: Act of initiating legal proceedings, as in a lawsuit.

Question 6

Medical Alert

Answer 6

To bring attention to a specific medical or clinical condition.

Question 7

Quality Assurance

Answer 7

Program in place for monitoring and evaluating a project, service, or facility to ensure that standards of quality are being met.

Question 8

Registration Act

Answer 8

Act of completing forms by providing personal information

Question 9

Detection

Answer 9

Act or process of discovering tooth imperfections or decay

Question 10

Extraoral

Answer 10

Outside the oral cavity.

Question 11

Intraoral

Answer 11

Within the oral cavity.

Question 12

Mobility

Answer 12

To have movement

Question 13

Palpataion

Answer 13

Touching or feeling for abnormalities within soft tissue

Question 14

Probing

Answer 14

Use of a slender, flexible instrument to explore and measure the periodontal pocket

Question 15

Restoration

Answer 15

The use of a dental material to restore a tooth or teeth to a functional permanent unit

Question 16

Symmetric

Answer 16

Balanced or even on both sides.

Question 17

Active Files

Answer 17

Files of patients who have been seen within the past 2 to 3 years.

Question 18

Buffer Time

Answer 18

Time reserved on the schedule for emergency patients.

Question 19

Call List

Answer 19

List of patients who can come in for an appointment on short notice.

Question 20

Chronologic File

Answer 20

Filing system that divides materials into months (and possibly days of the month).

Question 21

Cross-reference File

Answer 21

A file in which each item is listed in alphabetical order by name and its document number is provided

Question 22

Daily Schedule

Answer 22

Printed schedule that is copied and placed throughout the office for viewing by staff only.

Question 23

Downtime

Answer 23

Waiting period between patient procedures

Question 24

File Guides

Answer 24

An insert placed between files that displays the letters or numbers of the patient records that follow it

Question 25

Filing

Answer 25

The act of classifying and arranging records to be easily retrieved when needed

Question 26

Inactive Files

Answer 26

Files of patients who have not been seen over the past 3 years.

Question 27

Ledger

Answer 27

A financial statement that documents all account transactions.

Question 28

Patient of Record

Answer 28

Individual who has been examined and diagnosed by the dentist and for whom treatment has been planned

Question 29

Units of Time

Answer 29

Time increments used in planning appointments.

Question 30

Assignment of Benefits

Answer 30

An authorization by the patient to the insurer to pay a dental insurance claim directly to the third party (dentist)

Question 31

Carrier

Answer 31

An insurance company that agrees to pay benefits claimed under a dental plan

Question 32

Co Insurance/ Co Payment

Answer 32

A way of sharing or splitting the cost of dental services between the dental plan and the insured patient. A common division is 80/20.

Question 33

Deductible

Answer 33

Specified amount that the insured must pay toward the cost of dental treatment before the benefits of the plan go into effect

Question 34

Dependent

Answer 34

Child or spouse of the subscriber.

Question 35

Eligibility

Answer 35

The process of determining whether the patient is eligible for benefits

Question 36

Exclusions

Answer 36

Services not covered by a dental policy.

Question 37

Maximum

Answer 37

The maximum dollar amount a benefits plan will pay toward the cost of dental care over a specified period of time, usually 1 calendar year.

Question 38

Pre Determination/ Pre Treatment Estimate

Answer 38

This is a procedure to submit a treatment plan to the insurance company before treatment begins. The carrier returns the treatment plan indicating the patient’s eligibility, covered services, and benefit amounts that are payable

Question 39

Provider

Answer 39

The dentist who renders treatment to the patient.

Question 40

Subscriber

Answer 40

Also, known as the insured, this is the person who represents the family unit in relation to the dental plan.