Module 9

Question 1

Procedural justice is less concerned with outcomes and more concerned with _______________.

Answer 1

• how or the process by which officers perform their jobs (Correct Answer / Your Answer)

Question 2

Officers who feel respected by their peers and especially their supervisors are more likely to __________________.

Answer 2

• accept departmental policies
• understand decisions
• comply with policies/decisions voluntarily
• all of the above (Correct Answer / Your Answer)

Question 3

. Law enforcement loses community support when police exercise authority that is NOT ________________.

Answer 3

• morally just
• honest
• worthy of trust
• All of the above (Correct Answer / Your Answer)

Question 4

. Communities place a greater weight on the deterrent effect of policing authority than they do the legitimacy of law enforcement activities.

Answer 4

False

Question 5

A strong deterrence model of law enforcement combined with negative interactions or events with law enforcement, often _____________.

Answer 5

• create an “Us versus Them” mindset (Correct Answer / Your Answer)

Question 6

Since law enforcement is good at doing its job (e.g., crime rates falling), the public has been more supportive, trusting, and/or compliant.

Answer 6

False

Question 7

Police legitimacy has no effect on the community’s willingness to comply, assist, and defer to law enforcement.

Answer 7

False

Question 8

. Individuals who perceive policing as legitimate are often willing to risk their personal safety to assist the officer.

Answer 8

True

Question 9

Law enforcement officers have shifted from using a power of _________ to a power of ___________ in order to generate increased voluntary compliance, cooperation, and support.

Answer 9

Control, influence

Question 10

_______________ is not a pillar of procedural justice.

Answer 10

Compliance

Question 11

Cultural differences, such as eye contact or shaking hands, may create barriers to the application of procedural justice pillars.

Answer 11

True

Question 12

“This is what I can do or this is what I would recommend” is an example of a communication skill that enhances interactions with the public. This skill is known as ___________ .

Answer 12

• positively saying no (Correct Answer / Your Answer)

Question 13

Coffee with a Cop is an outreach program designed to raise money for less-fortunate kids in the community during the year and, at the end of the year or around holidays, officers and kids go into the community and buy clothes, toys, or other educational supplies for kids.

Answer 13

False

Question 14

When dealing with a victim of a crime where the victim created the opportunity to be victimized (e.g., stolen vehicle when the keys were left in the vehicle), officers should avoid having the victim “vent” or discuss the incident repeatedly, as this generally adds no value to the investigation.

Answer 14

False

Question 15

When dealing with a suspect who has clearly committed a crime, the officer should ______________.

Answer 15

• use the technique of positively saying no (avoiding saying yes) (Correct Answer / Your Answer)

Question 16

2. ________________ procedural justice is the process by which an organization treats customers.

Answer 16

• External (Correct Answer)

Question 17

Law enforcement loses community support when police exercise authority that is NOT morally just, honest, and worthy of trust.

Answer 17

True

Question 18

Greater cooperation and compliance from the community can, in general, be achieved through ________________.

Answer 18

• under policing activities that allow education of offenders
• procedurally unjust practices that promote arrest and deterrence
• over policing activities that focus on arrest
• none of the above (Correct Answer)

Question 19

Law enforcement strategies advocating a strong deterrence model of enforcement often improve police legitimacy.

Answer 19

• False (Correct Answer)

Question 20

Police legitimacy increases the community’s________________.

Answer 20

• willingness to comply
• willingness to assist
• willingness to defer law enforcement
• all of the above (Correct Answer / Your Answer)

Question 21

If the public perceives law enforcement as exercising its authority in fair and just ways, then the public will often ______________.

Answer 21

• defer to police authority
• support crime fighting
• voluntarily comply (self-regulate)
• all of the above (Correct Answer / Your Answer)

Question 22

The power of ___________ is often more effective in building police legitimacy.

Answer 22

• influence (Correct Answer)

Question 23

__________ often create barriers to the application of the pillars of procedural justice.

Answer 23

• Crossing arms and avoiding eye contact (Correct Answer / Your Answer)

Question 24

___________ is an outreach program designed to raise money for less-fortunate kids in the community during the year and, at the end of the year or around holidays, officers and kids go into the community and buy clothes, toys, or other educational supplies for kids.

Answer 24

• Coffee with a Cop
• Read with a Cop
• Cops on Top
• None of the above (Correct Answer / Your Answer)

Question 25

When dealing with a suspect who has clearly committed a crime, the officer should ______________.

Answer 25

• explain the next steps in the process (Correct Answer / Your Answer)

Question 26

. Procedural justice is defined as the process in which judges determine the instructions to give juries during sentencing.

Answer 26

False

Question 27

. ______________ procedural justice refers to the equality of people within an organization.

Answer 27

Internal

Question 28

The role of law enforcement has changed from engaging the public to solve root causes of community issues to increased enforcement of laws.

Answer 28

False

Question 29

The _________ pillar of justice means that the processes by which decisions are made do not rely upon secrecy or deception.

Answer 29

Transparency

Question 30

___________ are examples of communication skills that enhance interactions with the public.

Answer 30

Positively saying "No" - Paraphrasing - Explaining the process, actions taken, or next steps - all of the above (Correct Answer / Your Answer)

Question 31

When dealing with a suspect who has clearly committed a crime, the officer should _____________.

Answer 31

demonstrate interest and attention, while allowing their voice to be heard. (Correct Answer / Your Answer)

Question 32

The ways in which community members develop opinions about a specific interaction with an officer (their assessment) is based primarily upon which of the two components of the encounter?

Answer 32

Outcome and Process (Correct Answer / Your Answer)

Question 33

. Law enforcement officers have become more effective due to _____________.

Answer 33

Better technology

Question 34

The _________ pillar of justice means that decisions are made based on relevant evidence or data, rather than on personal opinion, speculation, or guesswork.

Answer 34

• Impartiality (Correct Answer / Your Answer)

Question 35

Officers should be sure to provide an explanation for the process, actions taken, next steps, or other parts of an investigation to suspects or witnesses.

Answer 35

True

Question 36

When dealing with a victim of a crime where the victim created the opportunity to be victimized (e.g., stolen vehicle when the keys were left in the vehicle), officers should be sure to _____________.

Answer 36

• explain the process of the investigation (Correct Answer / Your Answer)

Question 37

. Law enforcement loses community support when police exercise authority that is ________________.

Answer 37

* morally just * honest * worthy of trust * none of the above (Correct Answer / Your Answer)

Question 38

Communities place a greater weight on the ________________ than they do the ____________ of law enforcement activities.

Answer 38

• legitimacy of law, deterrent effect (Correct Answer / Your Answer)

Question 39

. When police strategies create an “Us versus Them” mindset, those most likely to have negative views of police legitimacy include ___________.

Answer 39

• the homeless (Correct Answer / Your Answer)

Question 40

Effectiveness in enforcing laws is ___________ a proper indicator in gauging public views of police legitimacy.

Answer 40

• not (Correct Answer / Your Answer)

Question 41

If the public perceives law enforcement as exercising its authority in unfair or biased ways, the public will often ____________________.

Answer 41

• resist police authority (Correct Answer / Your Answer)

Question 42

__________ often create barriers to the application of the pillars of procedural justice.

Answer 42

* Eye contact * Gestures * Facial expressions * All of the above (Correct Answer / Your Answer)

Question 43

When dealing with a victim of a crime where the victim created the opportunity to be victimized (e.g., stolen vehicle when the keys were left in the vehicle), officers should cross arms and avoid eye contact to prevent the victim from realizing their obvious mistake.

Answer 43

False

Question 44

Police legitimacy _________ the community’s willingness to comply, assist, and defer to law enforcement.

Answer 44

• increases (Correct Answer / Your Answer)

Question 45

. ___________ is an outreach program designed to raise money for less-fortunate kids in the community during the year and, at the end of the year or around holidays, officers and kids go into the community and buy clothes, toys, or other educational supplies for kids.

Answer 45

• Shop with a Cop (Correct Answer / Your Answer)

Question 46

When dealing with a victim of a crime where the victim created the opportunity to be victimized (e.g., stolen vehicle when the keys were left in the vehicle), officers should be sure to _____________.

Answer 46

• explain the process of the investigation (Correct Answer / Your Answer)