M.o.m Chapter 14

Question 0

Which of the following may help a patient visualize exactly how surgery will correct his problem ?

Answer 0

Anatomical model

Question 1

Teaching a patient about prevention is an example of educating about____

Answer 1

Health-promoting behaviors

Question 2

The second level of disease prevention is ____

Answer 2

Screening

Question 3

The office____ of patient care means the system of values and principles the office has adopted in its everyday practices. This should be described in the patient information packet.

Answer 3

Philosophy

Question 4

Which of the following of preoperative teaching gives patients a description of the physical sensations they may have during a procedure?

Answer 4

Sensory

Question 5

An example of screening test is _____

Answer 5

A mammogram

Question 6

An important advantage of consumer education is that ____

Answer 6

Americans have become more aware of the importance of good health

Question 7

Which of the following types of preoperative teaching supplies details about the surgical procedure?

Answer 7

Factual

Question 8

Preoperative education increases the patients overall _____ with care and helps reduce anxiety and fear

Answer 8

Satisfaction

Question 9

Learning to perform new skills is part of the ____ domain of learning

Answer 9

Psychomotor

Question 10

An important instruction to include when providing health education to a secretary is to ____

Answer 10

Get up, stretch, and walk down the hall periodically

Question 11

Details of the physicians education, internship and residency are found in which section of the patient information packet?

Answer 11

Physicians qualifications

Question 12

Developing an education plan will ensure that ____.

Answer 12

All of the patients educational needs will be addressed

Question 13

Whenever you give printed materials to a patient, you should ___ in the medical record exactly which brochure, pamphlet, or leaflet you gave the patient.

Answer 13

Document

Question 14

Describing the physical sensations a patient may have during or after surgery is a form of ___ teaching

Answer 14

Sensory

Question 15

Patient health education should include___

Answer 15

Steps to protect against illness and injury

Question 16

A medical facility frequently works with community ____ that provide needed services to patients

Answer 16

Resources

Question 17

An example of the third level of disease prevention is ____

Answer 17

A pain management program for patients with arthritis

Question 18

The three domains of learning are the cognitive domain, the affective domain, and the ____ domain.

Answer 18

Psychomotor

Question 19

Which of the following has the greatest adverse effect on the learning process during preoperative education?

Answer 19

The patients fear and anxiety

Question 20

Adoption of health-promoting behaviors is the ___ level of disease and illness prevention.

Answer 20

First

Question 21

Davis is dreading his upcoming knee surgery. He just knows that something will go wrong and he will end up on crutches for the rest of his life. Teena, the medical assistant, patiently explains again why the surgery is needed and encourages Davis to think positively about the outcome. Which learning domain is teena teaching to?

Answer 21

Affective

Question 22

The key to the success of any educational process is to _____ that the patient has actually understood the information.

Answer 22

Verify

Question 23

Which the following would you include when teaching a patient how to lift a heavy object properly?

Answer 23

Bend at the knees, not at the waist

Question 24

The third level of disease prevention is ____

Answer 24

Rehabilitation

Question 25

Details of a surgical procedure are given ____ teaching, which also includes restrictions on diet and activity needed before and after surgery.

Answer 25

Factual

Question 26

Patients may have different beliefs about the causes and treatment of illness that can affect their treatment expectations. It is important to understand and respect their ____ beliefs when providing patient education.

Answer 26

Cultural

Question 27

A benefit of the patient information packet is that it. ____

Answer 27

Helps patients feel more comfortable with the qualifications of the healthcare professionals who are caring for them

Question 28

Which of the following involves diagnostic testing of a patient who is typically free of symptoms?

Answer 28

Screening

Question 29

The first level of disease and illness prevention is ___

Answer 29

Adopting health-promoting behaviors

Question 30

Tips for preventing injury at home include ___

Answer 30

Using outlet covers when outlets are not in use

Question 31

For best results, you should match learning materials to the patients needs and level of ___

Answer 31

Understanding

Question 32

You are performing patient education for mrs. Franklin, who is scheduled for exploratory surgery to find the cause for abnormal lab results and her extreme pain. You explain the surgery to her and tell her what to expect after the surgery. When you ask if she has any questions, she says, what exactly do they expect to find? Is it bad? How should you respond?

Answer 32

I am not sure. Would you like to discuss this further with the physician

Question 33

The second level of disease prevention is ___ , which allows for early diagnosis and treatment of certain diseases.

Answer 33

Screening

Question 34

Consumer education ____.

Answer 34

Is geared, in both content and language, toward the average person

Question 35

The patient education ____ ensures that all patient educational needs will be addressed.

Answer 35

Plan

Question 36

Learning falls in to three main categories that are known as the ____ of learning

Answer 36

Domains

Question 37

Even if patients understand the patient education materials, they have the right to ___ treatment and information

Answer 37

Refuse

Question 38

Wayne is learning to eat better foods, increase the amount of exercise he gets, and take his medication regularly. Into which learning domain do these skills falls?

Answer 38

Psychomotor

Question 39

Which of the following occupations might put a patient at risk for injury because of having to sit for long periods?

Answer 39

Secretary

Question 40

As a result of ____ education geared toward the toward person, many people are taking a greater responsibility for their own health and well-being.

Answer 40

Consumer

Question 41

The key to the success of any educational process is ___.

Answer 41

Verifying that patients have actually understood the information

Question 42

You should incorporate which of the following guidelines when educating patients about health habits?

Answer 42

7-8 hours of sleep a night

Question 43

In the patient information packet, the office ___ policy should be included in the patient confidentiality statement section.

Answer 43

Privacy

Question 44

Which type of preoperative teaching includes detailed restrictions on diet or activity that may be necessary both before and after surgery?

Answer 44

Factual

Question 45

A demonstration of wound care for the postoperative period is done through ___ teaching

Answer 45

Participatory

Question 46

Which section of the patient information packet is especially important in a specialty practice?

Answer 46

Description of the practice

Question 47

Mr. hendricks has just been informed that he needs surgery to remove a growth on his thyroid. He is nervous about the need for surgery and asks you what will happen during the surgery. He also wants to know why the surgery is necessary. What type of teaching should you use to answer mr. Hendricks?

Answer 47

Factual

Question 48

Patient education brochures should not exceed the ___ reading level.

Answer 48

Sixth-grade

Question 49

The amount and types of patient education a medical assistant provides is decided by her place of employment and ____

Answer 49

Scope of practice

Question 50

During which type of teaching do you describe a technique to the patient, demonstrate it, and then ask the patient to repeat the demonstration?

Answer 50

Participatory

Question 51

Learning new knowledge or facts is part of the ____ domain of learning

Answer 51

Cognitive

Question 52

You have provided mr.binder with the information you have available about his new diagnosis of congestive heart failure, but he is requesting more information. What should you do?

Answer 52

Refer him to a health organization or association related to his illness

Question 53

Theoretical or practical understanding of a subject and the ability to recall it is part which learning domain?

Answer 53

Cognitive

Question 54

The third level of disease prevention involves ____ and management of an existing illness to maintain functionality and avoid further disability .

Answer 54

Rehabilitation

Question 55

The medical assistant may be responsible for educating and preparing patients for surgery and must verify that patients have all the information needed from an educational and ____ standpoint .

Answer 55

Legal

Question 56

Patient guidelines for surgery includes ____

Answer 56

Informing the patient of specific dietary restrictions

Question 57

Becoming motivated and learning to have a positive attitude fall under the ____ do,aim of learning

Answer 57

Affective

Question 58

A benefit of the patient information packet is that it

Answer 58

Helps patients feel more comfortable with the qualifications of the healthcare professionals who are caring for them

Question 59

Which of the following types of teaching gives patients a description of the physical sensations they may have during the procedure?

Answer 59

Sensory

Question 60

Which of the following is the most difficult way to create electronic patient instructions

Answer 60

Type the instructions directly into the open window

Question 61

Which of the following is the least likely patient benefit of patient education ?

Answer 61

Office staff are not interrupted as often by patient phone calls

Question 62

Which of the following is an example of the psychomotor learning domain?

Answer 62

The patient performs his own blood glucose test

Question 63

When checking an internet site for credibility, which of the following is probably not necessary

Answer 63

Click links on the site to make sure they are not broken and are kept up to date

Question 64

Which of the following would least likely be in the patient information packet?

Answer 64

Patient instruction sheet about healthy living

Question 65

What visual tool is especially helpful when performing preoperative education?

Answer 65

Anatomical model

Question 66

Which of the following is a healthy habit that should be part of patient teaching?

Answer 66

Balancing lifestyle of work and leisure activities ( moderation)

Question 67

Your patient has a history of cardiovascular disease. Which of the following is least likely a screening procedure that would be done?

Answer 67

Cardiac rehabilitation

Question 68

The types of teaching used in patient education are factual, sensory, and_____ .

Answer 68

Participatory

Question 69

Patient education encourages patients to take a(n) ____ role in their medical care.

Answer 69

Active

Question 70

During participatory teaching, you will describe a technique such as wound care and demonstrate it to the patient. The patient should then practice it by providing a return____.

Answer 70

Demonstration

Question 71

Teaching health-promoting behaviors includes____

Answer 71

Symptoms and warning signs of disease

Question 72

Patient education presented in a visual format includes videotapes, DVDs,and ____

Answer 72

Information from the internet

Question 73

Which statement would be appropriate for the medical assistant to include when teaching a patient about the proper use of medications?

Answer 73

If you do not take your medications as instructed, you may experience dangerous side effects

Question 74

Which of the following tips is especially when you are providing preoperative education?

Answer 74

Allow extra time for repetition and reinforcement of the material?

Question 75

The goal of patient education is to help patients help themselves attain better ____

Answer 75

Health

Question 76

In which type of teaching should the patient do a return demonstration of the technique you have taught?

Answer 76

Participatory

Question 77

The process of teaching a new skill by having a patient observe and imitate is called?

Answer 77

Modeling

Question 78

An advantage of patient education is that ____ ?

Answer 78

It results ink greater compliance with prescribed treatment programs

Question 79

A(n) _____ model enables a patient to see the body structure and how the surgical procedures will help correct the problem

Answer 79

Anatomical

Question 80

Preventive healthcare includes health-promoting behaviors, screening, and____

Answer 80

Rehabilitation

Question 81

Which of the following is an example of how a medical office benefits from patient education?

Answer 81

compliance with preoperative education lessens the chance that the procedure will have to be rescheduled

Question 82

Which type of teaching should you demonstrate cleaning and dressing a wound postoperatively?

Answer 82

Participatory

Question 83

Some practices provide simplified versions of their patient information packet for patients ____.

Answer 83

Who do not understand English