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Flashcards in Motivation Deck (48)
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1

Herzberg 2 factor theory is a __________ _________ of motivation

content theory

2

Two factors Herzberg considered are.......

hygiene factors and motivators

3

Hygiene factors are factors that when they are present......

prevent disatisfaction

4

Motivators are factors that when present lead to.....

satisfaction

5

Expectancy theory is a ___________ theory of motivation.

process

6

Process theories of motivation describes peoples _________ process to decision making that help direct subsequent behaviour.

cognitive

7

Vrooms expectancy theory is sometimes referred to as ______ which stands for ___________,___________and_______

Valance,Instrumentality and expectancy

8

Valance refers to

the value of the outcome to the individual (reward) could be positive or negative

9

Instrumentality is measurement of the association between ______ and _________

performance and reward.

10

Expectancy is the individuals subjective assessment that an effort will lead to _______________ ____________ and that this will lead to a first order outcome. i.e. raise

job performance

11

The ________ of the potential reward, the __________ of the performance linked to the rewards, and the _________ of achieving the reward determine the level of ________.

Valance, Instrumentality, expectancy, effort.

12

The consequences of individual behaviours are called.....

outcomes.

13

Expectancy theory is hard to visualize because it involves an individuals cognitive assessment of.....

if I do this I will get that

14

Reinforcement is a ____________ theory of motivation.

Environmental

15

Mitivational factors are often viewed as _________ while hygiene factors are _____________.

intrinsic
extrinsic

16

Reinforcement is a ____________ theory of motivation.

Environmental

17

Environmental theories of motivation describe how we ________ ____________ that we later use.

acquire knowledge

18

Reinforcement theory states that we learn to ___________ ___________ that is rewarded and ___________ _________ that is punished.

express behaviour
avoid behaviour

19

Our behaviour is influenced by its _______________ and we learn from the environment acting .......

consequences
directly on us

20

Reinforcement theories describe motivation largely in relation to ________ ____________.

external factors

21

Peoples experiences with past situations....

dictates and guides future behaviour.

22

Process and content theories differ from reinforcement theory as they consider motivation a function of either __________ _________ or __________ ____________.

internal needs or
internal cognition

23

Reinforcement theory is also known as

operant conditioning

24

BF Skinner stated behaviour is a_____________ of its ________.

function
consequences

25

Contingent rewards are distributed based...

on a specific preceding behaviour. (most sales wins a trip)

26

Non contingent rewards are....

not linked to any specific behaviour.

27

Reinforcement is the process of using...

contingent rewards to increase occurrences of a specific behaviour.

28

Positive reinforcement occurs when _____________ consequences (reward) is applied to _____________ behaviour

positive/positive

29

Negative reinforcement occurs when a _________ consequence is withdrawn after a desired behaviour

unpleasant (mgr criticizing for not making quota0

30

Punishment is the process of administering an ________ ________ for an ___________ ____________.

undesirable consequence for an undesirable behaviour.