MULTICULTURAL Flashcards

1
Q

It is about serving the people who work for you, and not the other way around.

A

LEADERSHIP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

is putting the spotlight on your
team, and not on yourself.

A

LEADERSHIP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

_____ and ______ to lead are the essential elements in promoting people to positions of
higher power, and to positions requiring people management.

A

social intelligence and emotional maturity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

the capacity to communicate and form relationships with empathy and assertiveness. It comes from knowing yourself and exercising proper emotional management.

A

Social intelligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

gives off a sense of “calm amid the storm.” They’re the ones we look to when going through a difficult time because they perform well under stress.

A

Emotional Mature/Emotionally Mature

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

is the art of motivating a group of people to act toward achieving a common goal. In a business setting, this
can mean directing workers and colleagues with a strategy to meet the company’s needs.

A

Leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

They work to create and maintain a safe, accepting, and respectful workplace with creative, innovative, and productive employees – unencumbered by barriers that impede growth.

A

Multicultural Leaders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The__________of the multicultural leader is to dismantle barriers that impede the career development of any aspiring leader regardless of race, gender, and sexuality.

A

Primary responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Multicultural leadership involves deep immersion within different cultures to understand their values and specific context. This immersion unlocks insight ______________, inspire employees, and drive organizational performance in geographies outside one’s “__________.”

A

Into how to best reach customers, Home base

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

To be an effective multicultural leaders they need to understand that ____________ are not fictitious and that organizations must be proactive in order to rid themselves of these barriers to leadership diversity.

A

GLASS CEILING

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

The term __________ refers to invisible barriers that keep some people from
advancing in the workplace.

A

“glass ceiling”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

he is running for senator to make history as the “first indigenous person” in the Senate.

A

Former ifugao rep. Teddy Baguilat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

She is a director known for films like point break, k-19: the windowmaker, and zero dark thirty.

A

Kathryn Bigelow

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

is about inspiring people to do what needs to be done.

A

Inner Leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

is about being true to yourself and doing what you need to do because it is right for you.

A

Inner Leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Inner leadership can be characterized by __________. The element of trust in any work community is critical to leader success in attaining both personal and work-community ends.

A

mutual interactive trust

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

As a _________ you are
administration of the business and its workforce.

A

Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

This role emphasizes ensuring that the infrastructure for operations running smoothly is in place, and that everything is exactly where it needs to be – when it needs to be, and that the work is documented where necessary.

A

Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Management frequently tend to be responsible for the actual running and ______________, with a head for numbers and an excitement for flow charts. responsible for the actual running and rational problem

A

rational problem solvers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

In an ideal situation, a ___________ is very rarely seen, they do not micromanage yet their influence is widely felt throughout the company.

A

successful manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Ultimately they work behind the scenes to ensure that the business operates as smoothly as possible.

A

Successful manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

However, when you adopt a more ________________, you are dealing more from the front lines as it were, and getting into the action up close.

A

Leadership oriented role

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

They inspire by example

A

Leaders

24
Q

They are people oriented

A

Leaders

25
Q

driving force Whereas managers are better with _______________.

A

numbers and schedules

26
Q

leaders are _________behind the workforce and teams.

A

driving force

27
Q

If managers provide the __________, it is the leaders who __________

A

Goals; help them to meet them

28
Q

Whereas managers can sometimes lose sight of the employees in the pursuit of goals, ______________ to the task force and will often bring any issues relating to staff performance or morale to the management’s attention.

A

Leaders remain connected

29
Q

A _____________ connects daily work with great goals.

A

Great leader

30
Q

A _______ focuses only on the short-term.

A

mere manager

31
Q

A _____________thinks of people as people.

A

great leader

32
Q

A ______________ sees only titles or organizational charts

A

mere manager

33
Q

A ________ wants to earn respect.

A

great leader

34
Q

A ___________ wants to be liked.

A

mere manager

35
Q

A __________ cares mainly about results.

A

great leader

36
Q

A __________ is more concerned with process.

A

mere manager

37
Q

A _________ blames the team.

A

mere manager

38
Q

A __________ understands that if the team falls short, he is responsible.

A

great leader

39
Q

A _______empowers people with honesty and transparency.

A

great leader

40
Q

A ________parcels out information as if it costs him personally

A

mere manager

41
Q

_________ defines leadership, “A leader is one who knows the way, goes the way, and shows the way.”

A

John C. Maxwell

42
Q

A ___________ has a futuristic vision and knows how to turn his ideas into real-world success stories.

A

good leader

43
Q

The ______________ once said, “The supreme quality of leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.”

A

34th President of United States, Dwight D. Eisenhower

44
Q

________________ are two important ingredients which make a good leader.

A

Honesty and integrity

45
Q

To be an effective leader, you should be ___________ enough to ensure that other follow your commands. If you are unsure about your own decisions and qualities, then your subordinates will never follow you.

A

confident

46
Q

Probably the most difficult job for a leader is to __________. It can only be possible if you _____ your followers by setting a good example. When the going gets tough, they look up to you and see how you react to the situation.

A

persuade others to follow; inspire

47
Q

Leaders should develop______ with their followers. Unfortunately, most leaders follow a dictatorial style and neglect empathy altogether.

A

empathy

48
Q

In order to get ahead in today’s fast-paced world, a leader must be ____________ at the same time. Creative thinking and constant innovation is what makes you and your team stand out from
the crowd.

A

creative and innovative

49
Q

It is important for a leader to focus on key responsibilities while leaving the rest to others. Delegate tasks to your subordinates and see how they perform.

A

Delegation and empowerment

50
Q

If they do well, give them a pat on the back but if they struggle, make them realize their mistakes and work together to improve. Holding them accountable for their actions will create a sense of responsibility among your subordinates and they will go about the business more seriously.

A

Accountability

51
Q

Holding them accountable for their actions will create a sense of _______ among your subordinates and they will go about the business more seriously.

A

responsibility

52
Q

When it comes to _______, you need to follow the approach highlighted by Arnold H. Glasow when he said, “A good leader takes little more than his share of the blame and little less than his share of the credit.”

A

accountability

53
Q

Apart from having a futuristic vision, a leader should have the ability to take the right decision at the right time. Decisions taken by leaders have a profound impact on masses. A leader should think long and hard before taking a decision but once the decision is taken, stand by it.

A

Decision making capabilities

54
Q

Until you clearly communicate your vision to your team and tell them the strategy to achieve the goal, it will be very difficult for you to get the results you want. Simply put, if you are unable to communicate your message effectively to your team, you can never be a good leader.

A

Good communicator

55
Q

Words have the power to motivate people and make them do the
unthinkable.
If you use them effectively, you can also achieve better results

A

Good Communicator

56
Q

Your teams look up to you and if you want them to give them their all, you will have to be passionate about it too. When your teammates see you getting your hands dirty, they will also give their best shot. It will also help you to gain the respect of your subordinates and infuse new energy in your team members, which helps them to perform better. If they feel that you are not fully committed or lacks passion, then it would be an uphill task for the leader to motivate your followers to achieve the goal.

A

Commitment and passion