Nature of Teams Flashcards

1
Q

Group

A

2/more interacting & interdependent individuals working for specific goals

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2
Q

Formal Group

A
  • defined by organisation’s structure
  • specific work assignments & tasks
  • for organisational goals
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3
Q

Informal Group

A
  • social group
  • formed by friendships/common interests
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4
Q

Types of Formal Groups

A
  • Command
  • Task
  • Cross-Functional
  • Self-managed teams
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5
Q

Command Group

A
  • defined by organisational chart/hierarchy
  • report directly to manager
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6
Q

Task Group

A
  • temporary
  • for specific job task
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7
Q

Cross-Functional Group

A
  • different work areas/specialisations
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8
Q

Self-Managed Team

A
  • independent
  • take on managerial responsibilities
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9
Q

Understanding group Behaviour

A
  • roles
  • norms & conformity
  • status systems
  • group size
  • group cohesiveness
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10
Q

Roles

A
  • behaviour patterns
  • expected of a certain position
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11
Q

Norms & Conformity

A
  • acceptable standards
  • adjust behaviour to align with standards
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12
Q

Status systems

A
  • prestige, rank, position
  • must have equity between perceived rank & status symbol
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13
Q

Group Size

A

Small:
- complete tasks fast
- figure out what to do
- getting job done

Large:
- diverse input
- problem solving
- finding facts

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14
Q

Group Cohesiveness

A
  • attractiveness of group to members
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15
Q

Determinants of Group Cohesiveness

A
  • size
  • similarity/diversity of members
  • competition
  • success
  • exclusiveness
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16
Q

Groups vs Teams

A

Team:
goal - collective performance
synergy - positive
accountability - individual & mutual
skills - complementary

Group:
goal - sharing info
synergy - neutral/negative
accountability - individual
skills - random & varied

17
Q

Type of Work Teams

A
  • cross-functional
  • independent
  • virtual
  • problem-solving
18
Q

Virtual Team

A
  • collaborate online
19
Q

Problem-Solving Team

A
  • same department
  • to improve/solve
  • rarely given authority
20
Q

Components of Team Effectiveness

A
  • context
  • composition
  • work design
  • team process
21
Q

4 Contextual Factors

A
  • leadership structure
  • performance evaluation & reward systems
  • climate of trust
  • adequate resources
22
Q

7 Composition Factors

A
  • members’ abilities
  • personality
  • size
  • members’ preference
  • members’ flexibility
  • roles
  • diversity
23
Q

4 Work Design Factors

A
  • skill variety
  • autonomy
  • task identity
  • task significance
24
Q

5 Team Process Factors

A
  • common purpose
  • specific goals
  • team efficacy
  • conflict level
  • social loafing