Nature of teams

Question 1

Teams

Answer 1

Group of people using their complimentary skills to achieve a common goal for which they’re collectively accountable

Question 2

Teamwork

Answer 2

When workers live up to their collective accountability for goal accomplishments

Question 3

What Teams Do (3)

Answer 3

• Teams that recommend things
• Teams that run things
• Teams that make or do things

Question 4

Formal Teams

Answer 4

Designed to serve specific purpose.

• Permanent or temporary
• Can be very large
• Can be a department, divisions or team

Question 5

Informal group

Answer 5

Non-official and emerge to serve special interest

• Develop through personal relationships
• Own network of relationships

Question 6

Friendship group

Answer 6

• Like each other
• Take break together
• Sit together

Question 7

Interest group

Answer 7

• Share work on non-work interest

Question 8

Cross-functional team

Answer 8

• Team with member of different unit

- Positive combination of functional expertise and integrative team thinking.

Question 9

Functional silos problem

Answer 9

Members of one functional team fails to interact with another.

Question 10

Problem-Solving teams

Answer 10

Created temporarily to serve a specific purpose

Question 11

Employee involvement team

Answer 11

• Team to address work-place issues

- Enhance quality, productivity and quality of work

Question 12

Self-Managing teams

Answer 12

• Self-manage themselves in day-to-day work.
• Multiskilling
• Shift might be hard
• High involvement
• Participation
• Empowerment

Question 13

Virtual teams

Answer 13

• Workers work through virtual mediation
• Cost ant time efficient
• Less interpersonal problems

Question 14

Online Meetings

Answer 14

• Less man-dominated discussion

- Less deference to job titles and status

Question 15

Effective team

Answer 15

Achieve high level of task performance, member satisfaction and team viability

Question 16

Team viability

Answer 16

Team work well enough to continue working on a ongoing basis.

Question 17

Member satisfaction

Answer 17

Members :

• Good contribution to the team
• Team Meet personal needs

Question 18

How do you measure task performance

Answer 18

Achieve goals in standard sense of quantity, quality and timelessness

Question 19

Synergy

Answer 19

Whole greater than the sum of its parts

• No expert = team makes better decision
• Good for complex problem
• More creative and innovative

Question 20

Social facilitation

Answer 20

One behavior influenced by the presence of others.

- Boost or Detriment

Question 21

Social Loafing

Answer 21

Someone doing less in team than he or she would do alone

• Individual contribution less noticeable
• Want others to carry workload

Question 22

Problems of working in teams (4)

Answer 22

1. Personal conflict
2. Differences in work style
3. Ambiguous agenda
4. Ill-define problem

Question 23

Stages of team-development

Answer 23

1. Forming stage
2. Storming stage
3. Norming stage
4. Performing stage
5. Adjourning stage

Question 24

Forming stage

Answer 24

• Getting to know each other
• Discover acceptable behavior
• Determining real task
• Defining group rules

Question 25

Storming stage

Answer 25

- Tension & hostility - Pressure from outside demand - Members start to understand each other

Question 26

Norming stage

Answer 26

Members start to work together as a coordinated team

Question 27

Performing stage

Answer 27

- Structure stable - Team mature - well-organized and functioning

Question 28

Adjourning stage

Answer 28

Team disband when work done

Question 29

Team ressource

Answer 29

- Appropriate goals - Well-designed reward system - Adequate ressource - Appropriate technology

Question 30

Team's task technical demand

Answer 30

- Task is routine or not - Level of difficulty - Information requirement

Question 31

Team's social demand

Answer 31

Degree to which issues of interpersonal relationships come into play.

Question 32

Team size

Answer 32

- Bigger team can boost performance and member signification | - Ideal size of 5-7

Question 33

Big teams' problems

Answer 33

- Satisfaction dip - Absenteeism - Social loafing - Turnover

Question 34

Team composition

Answer 34

- Mix of abilities, size and experience | - Team perform better when member have skills and competence that best fit task demands

Question 35

Firo-B theory

Answer 35

Identifies differences between team members on their need to express feelings of inclusion, control and affectation

Question 36

Status congruence

Answer 36

When a person's position in the team is equivalent in the status outside the individual holds outside of it.

Question 37

Homogeneous teams

Answer 37

- Underperform more heterogeneous teams | - Not a lot of problems

Question 38

Diversity-consensus dilemma

Answer 38

Diversity makes it harder to work together, especially in early stages

Question 39

Collective intelligence

Answer 39

Ability of a team to perform well across a range of tasks