New Hire 16

Question 1

Used for pre-drilling in masonry or stucco.

Answer 1

Con-Sert Tool

Question 2

Designed to prevent over-tightening, torque wrench tightens to

Answer 2

20 inch/lbs torque.

Question 3

Used to measure the correct length, width, thickness, and shape of the gaff.

Answer 3

Gaff Gauge

Question 4

Designed to lift or pull cable or limbs out of the way.

Answer 4

Lay-Up Stick Wire Raising Tool

Question 5

Used for poking or adjusting small wires or components.

Answer 5

Spudger

Question 6

Used for throwing cable over or through trees.

Answer 6

Throwing Weight

Question 7

Verifies a properly wired, functioning electrical outlet.

Answer 7

Circuit or Receptacle or Polarity Tester

Question 8

Comcast was founded in

Answer 8

1963 as American Cable Systems

Question 9

Rule of Three: XFINITY TV

Answer 9

Provide a Welcome Kit
Demonstrate navigation of the onscreen guide
Explain how XFINITY On Demand and XfinityTV.com work

Question 10

Rule of Three: XFINITY Internet

Answer 10

Ask the customer to create an xfinity.net e-mail address and password.
Take the customer through the Online Welcome site (Xfinity.comcast.net)
Demonstrate xfinity.comcast.net benefits.

Question 11

Rule of Three: XFINITY Voice

Answer 11

Confirm customer’s new phone number
Demonstrate Voice Mail and deliver Comcast Welcome Kit
Discuss benefits of XFINITY Voice Center

Question 12

:The characteristic of RF propagation in a cable in which the higher frequencies tend to travel along the surface of the conductor rather than throughout its mass.

Answer 12

Skin Effect

Question 13

CATV

Answer 13

Community Antenna Television

Question 14

Series 11 or QR320 cable is permissible only for underground drops greater than

Answer 14

150 feet

Question 15

Five Factors Determining Attenuation

Answer 15

Center conductor size,Dielectric material,Cable Temperature,Length,Frequency

Question 16

Bending Radius of RG6

Answer 16

2.5 inches

Question 17

Aerial Drop Installation Process Steps

Answer 17

Plant the drop route, work the pole, hang the drop, work at the home

Question 18

Aerial Drop Clearances from power

Answer 18

40 inches at the pole, 24 inches from the midspan, 12 inches at the home

Question 19

Aerial drop minimum clearance from Over roads, streets, alleys, nonresidential driveways, parking lots, and other areas subject to truck traffic.

Answer 19

18ft

Question 20

Aerial drop minimum clearance Above sidewalks or other pedestrian traffic areas

Answer 20

10ft

Question 21

Over residential driveway clearance

Answer 21

15.5 feet

Question 22

Residential driveways not subject to truck traffic or where attachment to the structure does not permit service drops to meet

Answer 22

11.5 feet

Question 23

Above roofs clearance

Answer 23

3 feet

Question 24

All points above a flat roof clearance

Answer 24

10.5 feet

Question 25

The NEC states that if there is no electrical service within 30 feet of mobile home, the preferred method of bonding is the

Answer 25

metal I-beam.

Question 26

Types of Remote Controls

Answer 26

Dedicated, unified,universal, universal learning

Question 27

Digital signal levels should be between

Answer 27

−8 to +10 dBmV per BRIS

Question 28

Analog signal levels should be between

Answer 28

0 to +15 dBmV per BRIS

Question 29

Steps to clear the hard drive by using the remote

Answer 29

Step1: Hold the Pause button down until the mail light flashes. Step 2: Page down once. Step 3: Hit the MY DVR button three times.

Question 30

eMTA

Answer 30

embedded Multimedia Terminal Adapter

Question 31

Resources and Tools for educating the customer about installed services and products:

Answer 31

Welcome Kits User Guides The Comcast Website VOD

Question 32

two pairs of wires crossed, making the cable capable of directly connecting two computers without using additional equipment.

Answer 32

Crossover cable

Question 33

Adapter that allows a customer to use their electrical system as a transmission path for the home network.

Answer 33

HomePlug

Question 34

Xi3 set top non hub box can Pause, fast forward and rewind live TV for up to

Answer 34

25 minutes