Nonverbal Communication Flashcards
Nonverbal Communication
the process of conveying meaning without the use of words
Reinforces the Message
helps with understanding and remembering
Believe more of what we see than what we hear
Feedback
helps the sender know what the receiver is feeling about the message
Types of Nonverbal Communication
Kinesics
Proxemics
Paralanguage
Haptics
Chronemics
Artifacts
Kinesics
Body Language
Gestures
Facial Expressions
Posture
Eye Contact
Use of Proximity
& Space
Intimate
Personal
Social
Public
Intimate
less than 18”
Close friends & relationships
Personal
1.5 – 4 feet
Comfortable for conversation b/w friends
Social
4 – 12 feet
Social or business exchanges or conversations
Public
More than 12 feet
Stores or malls where you do not have a lot of acknowledgement, other than a head nod.
Paralanguage
Articulation
Tone
Pitch
Inflection
Volume
Rate
Articulation
how you say your words
Crisp distinct syllables
Tone
the feeling of your message
Pitch
rise and fall of our voice when we speak
Inflection
altering tone or pitch for emphasis
