Notionals 101 Flashcards

1
Q

TRUE or FALSE: The IRS requires 95% of claims to be substantiated

A

False - The IRS requires 100% of claims to be substantiated

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2
Q

Name the 3 scenarios in which a claim would auto-substantiate

A

1) When an account holder uses the debit card at a 90% IIAS-approved pharmacy
2) When the account holder’s claim amount matches a copay amount
3) When the account holder’s claim has been set up and approved as a recurring copay amount

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3
Q

If additional substantiation is required, the documentation must include what?

A

1) Name of provider
2) Type of product or service
3) Date of service
4) Name of recipient
5) Amount of product or service

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4
Q

When is a debit card suspended?

A

When the debit card is used to pay for an ineligible expense

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5
Q

Why are Receipt Reminder Letters sent?

A

Receipt reminder letters are sent for claims that require further substantiation.

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6
Q

How are Receipt Reminder Letters sent and how often?

A

Receipt reminder letters are sent via mail to accountholders every 15 days.

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7
Q

How many times do we send a Receipt Reminder Letter? What happens when we sent the last one?

A

Total of 3 notices are sent; Upon delivery of 3rd Receipt Reminder, a Notice of Denial is sent informing the participant of the denied claim.

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8
Q

When sending in a receipt for a denied claim, a participant must send in what along with the documentation?

A

Receipt Reminder Letter

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9
Q

What can the participant do if documentation cannot be provided for a denied claim?

A

The participant can offset a claim by filing a manual claim and attaching documentation for expenses paid out of pocket that are equal to or greater than the amount of the denied claim

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10
Q

When can denied claims no longer be submitted?

A

Once the plan year (including any runout/grace period) is over

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11
Q

What should employers do to recover funds paid out for claims in a denied status at the end of the plan year?

A

Seek legal counsel

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12
Q

TRUE or FALSE: HSA Bank offers employers the ability to allow for claims under $100 to be auto-approved.

A

True - If an employer selects this option, they are asked to sign an agreement holding HSA Bank harmless.

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13
Q

What are the 5 corrective actions that can be taken as part of the Pay & Chase process?

A
  1. Suspend (deactivate) the debit card
  2. Demand repayment
  3. Withhold payment from compensation (to the extent allowed by law)
  4. Apply a claims substitution or offset
  5. Treat the payment as any other business indebtedness
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14
Q

What happens if a claim is never paid via the Pay & Chase process?

A

If all corrective options fail, employer will treat claim amount as taxable wages on the W2, even if employee is no longer employed.

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15
Q

Define Non-Discrimination Testing (NDT)

A

The IRS requires that Section 125 Flexible Benefit Plans pass a series of nondiscrimination tests each year. These tests are designed to ensure that plans are not discriminating in favor of Highly Compensated Employees (HCEs) or KEY Employees regarding eligibility for pre-tax contributions and actual benefits provided.

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16
Q

Define Grace Period

A

A limited period of time after a new plan year starts, where members can use previous year funds before they lose them.

17
Q

Define Runout

A

A limited period of time after a new plan year starts to file a claim for an eligible expense incurred in the previous plan year.

18
Q

Define Rollover (aka Carryover)

A

A limited amount of funds that member can carry over from their previous plan year, to use anytime in the new plan year.

19
Q

RUNOUT, ROLLOVER, or GRACE PERIOD: Which ones can the FSA have?

A

FSAs are eligible to have any of three, but FSAs cannot have both a rollover and grace period (has to be one or the other)

20
Q

RUNOUT, ROLLOVER, or GRACE PERIOD: Which ones can the HRA have?

A

Runout and Rollover

21
Q

RUNOUT, ROLLOVER, or GRACE PERIOD: Which ones can Commuter Benefits have?

A

Runout and Rollover

22
Q

TRUE or FALSE: Notionals are not legally classified as health insurance rather than a bank account

A

False

23
Q

The term Notional is for internal use only. For customers, we like to refer to these accounts as what?

A

Portfolio Products, or sometimes Spending Accounts

24
Q

Are tax documents issued to participants with notional accounts?

A

No - The employer is responsible for providing all tax related information to employees at end of year.

25
Q

Which IRS Publication should you refer to should you need more information related to FSAs and HRAs, such as qualifications, contributions and distributions, and employer participation?

A

IRS Publication 969

26
Q

What are the two different types of payroll deductions?

A

Auto-Post (Assumed) and Payroll File (Confirmed)

27
Q

What is auto-post?

A

The auto-post feature requires an election amount and payroll frequency be identified for every enrollee per plan type. The system will automatically calculate the per pay period payroll deduction and auto-post this amount on the payroll dates specified for the plan type.