OB1 Flashcards

(28 cards)

1
Q

What are the 3 Managerial Roles according to Mintzberg?

A
  1. ) Interpersonal
  2. ) Informational
  3. ) Decisional
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1
Q

What is a LEADER?

A

Responsible for the motivation and direction of employees

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1
Q

Receives a wide variety of information; serves as nerve center of internal and external information of the organization

A

What is a MONITOR?

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2
Q

What is a SPOKESPERSON?

A

Transmits information to outsiders on organization’s plans,
policies, actions, and results; serves as expert on organization’s
industry

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2
Q
  1. ) Interpersonal
  2. ) Informational
  3. ) Decisional
A

What are the 3 Managerial Roles according to Mintzberg?

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3
Q

What is a RESOURCE ALLOCATOR?

A

He makes or approves significant organizational decisions

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5
Q

What is a DISSEMINATOR?

A

Transmits information received from outsiders or from other
employees to members of the organization

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7
Q

Transmits information to outsiders on organization’s plans,
policies, actions, and results; serves as expert on organization’s
industry

A

What is a SPOKESPERSON?

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8
Q

What is a MONITOR?

A

Receives a wide variety of information; serves as nerve center of internal and external information of the organization

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9
Q

Transmits information received from outsiders or from other
employees to members of the organization

A

What is a DISSEMINATOR?

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10
Q

What is a Liaison?

A

Maintains a network of outside contacts who provide favors and information

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11
Q

Responsible for representing the organization at major negotiations.

A

What is a NEGOTIATOR?

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12
Q

Symbolic head, required to perform a number of routine duties of a legal or social nature

A

What is a FIGURE HEAD?

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13
Q

What is a NEGOTIATOR?

A

Responsible for representing the organization at major negotiations.

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14
Q

He makes or approves significant organizational decisions

A

What is a RESOURCE ALLOCATOR?

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16
Q

Searches organization and its environment for opportunities and initiates projects to bring about change.

A

What is an ENTREPRENEUR?

17
Q

Responsible for the motivation and direction of employees

A

What is a LEADER?

18
Q

Maintains a network of outside contacts who provide favors and information

A

What is a Liaison?

19
Q

What is a FIGURE HEAD?

A

Symbolic head, required to perform a number of routine duties of a legal or social nature

20
Q

What is an ENTREPRENEUR?

A

Searches organization and its environment for opportunities and initiates projects to bring about change.

21
Q

Technical skills

A

Encompass the ability to apply specialized knowledge or expertise.

22
Q

Human Skills

A

The ability to understand, communicate with, motivate , and support other people, both individually and in groups.

23
Q

What are CONCEPTUAL SKILLS?

A

Managers must have the mental ability to analyze and diagnose complex situations.

24
Q

What is the TRADITIONAL MANAGEMENT?

A

Decision Making, planning, and controlling

25
What is the HUMAN RESOURCE MANAGEMENT?
Motivating, disciplining, managing conflict staffing, and training
26
What is NETWORKING?
Socializing, polticking, and interacting with outsiders
27
What does an EFFECTIVE Manager do?
1. ) Seek information from co-workers 2. ) Explain their decision
28
What should you concentrate in getting ahead?
1. )Networking 2. ) Political Skills