OHS

Question 1

Which of the following would you do during your training initiative if you were applying the behaviourist perspective to learning?

Question 1 options:

allow existing employees to evaluate the behaviours of trainees

allow trainees to observe others on the job

provide rewards immediately following the demonstration of a desired behaviour

allow trainees to directly participate in simulations

Answer 1

provide rewards immediately following the demonstration of a desired behaviour

Question 2

What common individual needs assessment technique would work best for isolating whether training should focus on knowledge rather than skills?

Question 2 options:

past observations of the worker at work

bringing the worker in to do a work sample

having them take an online/pen and paper test

observing a group of their peers

Answer 2

having them take an online/pen and paper test

Question 3

Which of the following is a dimension for characterizing behavioural consequences?

Question 6 options:

Immediate or delayed

short-term or long-term

Limited or extensive

compliance or performance

Answer 3

Immediate or delayed

Question 3

During what type of training would you most likely be asked to participate in a role play?

Question 3 options:

social learning

behavioural learning

experiential learning

simulation learning

Answer 3

experiential learning

Question 4

What is motivation based on one’s interest and enjoyment?

Question 4 options:

amotivation

extrinsic motivation

intrinsic motivation

compliance

Answer 4

intrinsic motivation

Question 5

Which of the following activities would occur during the signal detection phase of the crisis management process?

Question 7 options:

incident review and analysis

development of a response plan

Documentation of potential emergencies

stress management exercises

Answer 5

Documentation of potential emergencies

Question 5

Brenda recently started a new job wherein she is responsible for supporting the implementation of a leadership development program. Brenda is eager to help her company and is excited at the opportunity to improve her company’s performance. Brenda requests a meeting with her boss to go over the goals and objectives that she is to achieve over the next year. Brenda’s boss replies to her questions with “your goal is to make it happen.” Brenda leaves the meeting feeling uncertain and overwhelmed about what exactly she is to accomplish. According to the goal-setting theory, what should Brenda’s boss have done to ensure she stays motivated?

Question 5 options:

Provide Brenda with the company’s safety climate survey results so she can identify the problems

provide Brenda with more specific goals about what she is to achieve

ask Brenda why she is eager and excited to support the initiative

introduce Brenda to a mentor within the organization to ensure she can set organization-specific

Answer 5

provide Brenda with more specific goals about what she is to achieve

Question 6

Which person is most likely to replace the designated emergency manager if they are killed or become incapacitated as a result of an emergency?

Question 8 options:

the local fire chief

the HR manager

An OH&S specialist

another senior shift supervisor

Answer 6

another senior shift supervisor

Question 7

When should you walk away from a chemical spill?

Question 9 options:

when the chemical is toxic

when the spill is small in size

when you have not had specific training

when medical aid has already been called

Answer 7

when you have not had specific training

Question 8

An incident investigation that is conducted appropriately should help an organization determine which of the following?

Question 10 options:

Appropriate work accommodations

who is to blame

How to prevent a similar incident

potential fines from regulators

Answer 8

How to prevent a similar incident

Question 9

Which of the following has the greatest influence on whether an incident is investigated?

Question 11 options:

safety climate

management commitment

legal requirements

Safety participation

Answer 9

legal requirement

Question 10

Who generally has primary responsibility for incident investigation?

Question 12 options:

the worker’s immediate supervisor

a management member of the JHSC

an investigator from the Ministry of Labour

a technical expert from the industry association

Answer 10

a

Question 11

Inspection of the incident scene to get a picture of the total environment is the definition of which investigation method?

Question 13 options:

walkthrough

re-enactment

observation

interview

Answer 11

a

Question 12

Which of the following is a workplace injury that results in an employee missing time from work?

Question 14 options:

Occupational injury

occupational illness

a lost-time injury

Answer 12

c

Question 13

The majority of Canadian workers are regulated by the federal Occupational Health and Safety Act.

Question 15 options:
True
False

Answer 13

false

Question 14

Standards and codes provide practical guidance on the implementation of occupational health and safety practices.

Question 16 options:
True
False

Answer 14

true

Question 15

Technology-related stressors include all of the following factors EXCEPT

Question 17 options:

malfunctions

isolation

privacy

ergonomics

Answer 15

d

Question 16

The assault cycle identifies the cause of an individual act of aggression

Question 18 options:
True
False

Answer 16

false

Question 17

Keeping detailed OH&S training records is primarily done for the purposes of avoiding lawsuits in the event of an incident

Question 19 options:
True
False

Answer 17

false

Question 18

The best method an HR manager should use to gather individual reactions to training is an anonymous feedback/suggestion box

Question 20 options:
True
False

Answer 18

false

Question 19

The number of employees required to have certification in first aid is the same across all industries

Question 21 options:
True
False

Answer 19

false

Question 20

Examination of the organization’s safety climate is one way to determine the extent of organizational support for an OH&S training program

Question 22 options:
True
False

Answer 20

true

Question 21

Vulnerable workers, including less educated workers, low-wage earners, and non-union members, face greater barriers to OH&S training

Question 23 options:
True
False

Answer 21

true

Question 22

Successful training initiatives should be in line with which of the following?

Question 24 options:

overall injury rates

overall organizational strategy

needs of supervisors

employee satisfaction levels

Answer 22

b

Question 22

Which health and safety jurisdictions incorporate WHMIS training? Question 25 options: federal, provincial, and territorial provincial territorial federal and provincial

Answer 22

a

Question 23

Corey is the director of safety for a small but successful clothing retail company and he is working toward having a more positive safety climate within the company. As an expert in safety climate, what do you suggest that Corey do? Question 26 options: hire a safety champion to push safety goals focus on achieving high productivity among a core group of employees include safety-related information when communicating about productivity focus less on productivity because being safe and productive is not realistic

Answer 23

c

Question 24

Andrew needs to increase safety compliance. As a human resource practitioner, what would you recommend that Andrew evaluate? Question 27 options: The legislative requirements The motivation level The training program The joint occupational safety and health committee involvement

Answer 24

b

Question 25

John works for a pizza restaurant. He's been informed that delivery drivers have been working with kitchen staff to develop creative solutions to manage the pressure of delivering pizzas while they are hot without compromising safe driving behaviours. What is this is an example of? Question 28 options: safety compliance safety participation safety consequences safety antecedents

Answer 25

b

Question 26

Prachi is trying to problem solve. Her employees don't follow some of the basic occupational health and safety policies and procedures within her company. After asking some frontline staff about why they appear to ignore the rules, Prachi realizes the language used in the policies is very technical. Employees do not know how to apply the policy within various environments. Based on this information, why are Prachi's employees not following procedures? Question 29 options: They are not motivated They do not have the opportunity They do not have the ability They are not aware of the risks

Answer 26

c

Question 27

Safety programs can be categorized according to which of the following? Question 30 options: engineering, administrative, PPE engineering, administrative, behavioural individual, organizational, legislative employee, managers, stakeholders

Answer 27

b

Question 28

How can managers ensure that safety training contributes to the organization's safety climate? Question 31 options: support utilization of knowledge and skills acquired via training provide rewards for completing safety training programs involve worker-trainers in safety training programs make all employees attend safety training on a regular basis

Answer 28

a

Question 29

What characteristic of transformational leadership is the supervisor demonstrating when he asks Jarred to come in to talk about how he feels about his coworkers putting pressure on him to take short cuts so that everyone can go home sooner? Question 32 options: idealized influence inspirational motivation individualized consideration intellectual stimulation

Answer 29

c

Question 30

The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods. What is the dominating characteristic of an emergency, as illustrated by the Lac-Mégantic situation, which differentiates it from other occupational health and safety incidents? Question 33 options: it is sudden and requires an immediate response it is often caused by humans it is always unpredictable it can cause damage to life and property

Answer 30

a

Question 31

The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods. What stage of the crisis management process would involve offering psychological support to employees who are experiencing uncertainty about their jobs and financial situation because the business is temporarily shut down? Question 34 options: coping recovery preparation damage containment

Answer 31

b

Question 32

The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods. Some train derailments create chemical spills, such as oil leaks. What is the appropriate response in such cases? Question 35 options: Clean up the spill and report the incident to the Ministry of Labour warn others, isolate the spill, assist the injured, and notify authorities try to determine what the spilled material is and whether it can be safely handled try to identify what led to the accident and how to prevent another accident in future

Answer 32

b

Question 33

The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods. If there is the opportunity to do so safely, what type of extinguisher should be used to fight an oil-based fire caused by sparks from the derailment? Question 37 options: water powder CO2, halon CO2, dry chemical

Answer 33

d

Question 34

The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods. In the case of a train derailment in the immediate vicinity, where should a roll call of employees from the local factory take place? Question 36 options: At the command centre At the designated assembly area(s) In the parking lot of a local church or school In the company cafeteria or other large meeting room

Answer 34

b

Question 35

The purpose of the learning stage is to establish whether the organization showed due diligence in preparing for an emergency Question 38 options: True False

Answer 35

false

Question 36

After a workplace emergency, managers should clamp down on employees' socializing so that the business can get back to normal as quickly as possible Question 39 options: True False

Answer 36

false

Question 37

Futureproofing is based on the notion that organizations have to anticipate and assess the risk and consequences of a broad range of emergencies Question 40 options: True False

Answer 37

true

Question 38

On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction. Answer the following question: What organization would have the legal right to demand a mandatory investigation into the Toronto worker's death? Question 41 options: Ontario Ministry of Labour City of Toronto Building Department Workers Insurance Safety Board (Ontario) the construction firm for whom he worked

Answer 38

a

Question 38

On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction. What is the action that should have been taken by the site manager immediately after the incident? Question 42 options: Taking photographs of the job site securing and protecting the scene(s) documenting any personal protective equipment in use talking to coworkers who were in the immediate area

Answer 38

b

Question 39

On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction. According to the textbook, what should coworkers who witnessed the incident be offered prior to being interviewed? Question 43 options: legal advice trauma counselling the opportunity to go home to calm down first the opportunity to retrieve tools left at the incident site

Answer 39

b

Question 39

On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction. What would be an example of the fourth level of defence from the Swiss cheese model, which might have prevented this fatality? Question 44 options: safety training a strong safety culture rails along the edge of open floors a safety-conscious supervisor

Answer 39

c

Question 40

On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction. Although possibly not a cause of the Toronto incident, what factor might explain a cognitive failure to reattach a safety tether/harness to a safety hook after moving from one floor to the next floor of a building under construction? Question 45 options: uncomfortable equipment a careless attitude toward safety a fight at home that morning hand–eye coordination problems

Answer 40

c

Question 41

It is recommended that incidents be reported to a workers' compensation board, normally within three days Question 46 options: True False

Answer 41

true

Question 42

If the other members of the injured worker's work group are unharmed and not experiencing emotional distress, they can continue with their work immediately after the incident. Question 47 options: True False

Answer 42

false

Question 43

Re-enactments are an investigative technique design to elicit the truth from witnesses Question 48 options: True False

Answer 43

false

Question 44

A typical cognitive interview involves probing questions Question 49 options: True False

Answer 44

true

Question 45

Investigators should avoid giving interviewees feedback Question 50 options: True False

Answer 45

false