operacion logistica

Question 1

Possesion Utility

Answer 1

refers to the value or usefulness that comes from a customer being able to take possession of a product

Question 2

Place Utility

Answer 2

refers to having products available where they are needed by customers; prod ucts are moved from points of lesser value to points of greater value.

Question 3

Form Utility

Answer 3

refers to a product’s being in a form that can be used by the customer and is of value to the customer

Question 4

Time Utility

Answer 4

refers to having products available when they are needed by customers

Question 5

Logistics

Answer 5

that part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers’ requirements.”

Question 6

Tailores Logistics

Answer 6

Groups of customers with similar logistical needs and wants are provided with logistics service appropriate to those needs and wants.

Question 7

Supply Chain Management

Answer 7

encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies.

Question 8

Supply Chain

Answer 8

All activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows.

Question 9

Demand Forecasting

Answer 9

refers to efforts to estimate product demand in a future time period. The growing popularity of the supply chain concept has prompted increasing collaboration among supply chain partners with respect to demand forecasting. Such collaboration can enhance efficiency by reducing overall inventory levels in a supply chain.

Question 10

customer service

Answer 10

involves making sure that the right person receives the right product at the right place at the right time in the right condition and at the right cost

Question 11

Inventory Management

Answer 11

Refers to stocks of goods that are maintained for a variety of purposes, such as for resale to others, as well as to support manufacturing or assembling processes.

Question 12

Order Management

Answer 12

Refers to management of the activities that take place between the time a customer places an order and the time it is received by the customer. As such, is a logistics activity with a high degree of visibility to customer

Question 13

Facility Locations Decisions

Answer 13

It can also be said that the success of a particular logistics system is dependent on the location of the relevant warehousing and production facilities. are increasingly important as the configuration of logistics systems is altered due to the impacts of multinational trade agreements.

Question 14

Reverse Logistics

Answer 14

Products can be returned for various reasons, such as product recalls, product damage, lack of demand, and customer dissatisfaction. The challenges associated with it, can be complicated by the fact that returned products often move in small quantities and may move outside forward distribution channels.

Question 15

Transportation Management

Answer 15

can be defined as the actual physical movement of goods or people from one place to another, whereas transportation management refers to the management of transportation activities by a particular organization. Transportation can account for up to 50 percent of a firm’s total logistics costs and thus represents the most costly logistics activity in many organizations.

Question 16

Information

Answer 16

is a body of facts in a format suitable for decision making.

Question 17

Data

Answer 17

are simply facts recorded measures of certain phenomena

Question 18

Big Data

Answer 18

the collection of large amounts of near-real-time data collected through a variety of sources, such as sensors, smart phones, RF tags and business-to-business data exchanges.

Question 19

Transaction procesing system

Answer 19

collects and stores information about transactions; controls some aspects of transactions

Question 20

communication System

Answer 20

help various stokeholders employees, suppliers, customers work together by interacting and sharing information in many different forms

Question 21

Global position System

Answer 21

refer to a network of satellites that transmits signals that pinpoint the exact location of an object.

Question 22

balance scorecard

Answer 22

is a strategic planning and performance management system used extensively in industry, government, and nonprofit organizations. It is based on the belief that management should evaluate their business from four distinct perspectives: customers, internal business processes, learning and growth, and financial results.

Question 23

strategic profit model

Answer 23

provides the framework for conducting ROA analysis by incorporating revenues and expenses to generate net profit margin, as well as an inclusion of assets to measure asset turnover

Question 24

Cost leadership strategy

Answer 24

Requires an organization to pursue activities that will enable it to become the low-cost producer in an industry for a given level of quality

Question 25

order cycle

Answer 25

Elapsed time between when a customer places an order and when the goods are received

Question 26

order processing

Answer 26

The time from when the seller receives an order until an appropriate location is authorized to fill the order.

Question 27

order transmittal

Answer 27

The time from when the customer places or sends the order to when the seller receives it

Question 28

order management

Answer 28

The management of the various activities associated with the order cycle

Question 29

Six Signa Management

Answer 29

emphasizes the virtual elimination of business errors. are related to standard deviations from the mean

Question 30

pipelines

Answer 30

are probably best known for transporting petroleum products

Question 31

railroads

Answer 31

possess less flexibility (ability to deliver the product to the customer) than motor carriers, unless the customer is located on a rail line or has a rail siding (a track that runs from a main line to a particular facility). However, generally have greater flexibility than air, water, and pipeline.

Question 32

brokers

Answer 32

are another type of transportation specialist; they are companies that look to match a shipper’s freight with a carrier to transport it. look to secure the best transportation rate and service package available for shippers, while attempting to ensure that carriers operate as close as possible to maximum capacity

Question 33

Bill of landing

Answer 33

is the basic operating document in the industry. The functions as a delivery receipt when products are tendered to carriers

Question 34

packaging inefficiences

Answer 34

can have a number of undesirable logistics consequences, to include increased loss, increased damage, slower materials handling, higher storage costs, and higher transportation costs.

Question 35

package testing

Answer 35

To properly design a protective packaging system requires three important kinds of information: the severity of the distribution environment, the fragility of the product to be protected, and the performance characteristics of various cushion materials. When new products or new packaging techniques are about to be introduced, it is sometimes advisable to have the packages pretested.

Question 36

packaging

Answer 36

which refers to materials used for the containment, protection, handling, delivery, and presentation of goods

Question 37

labeling

Answer 37

also occurs there because using this location avoids accumulating an inventory of preprinted packages. This is also a key point for control because this is where there is an exact measure of what comes off the assembly line.