Operating Systems Flashcards

(43 cards)

1
Q

A client wants a technician to set up a proxy server in a branch office to manage internet access. This involves configuring the workstations to use the new proxy server. Which of the following Internet Options tabs in Control Panel would be most appropriate for the technician to use to configure the settings?
A. Privacy
B. Advanced
C. Content
D. Connections
E. Security

A

D. Connections

Explanation:
To configure a proxy server in Windows, use the “Connections” tab in Internet Options. This tab includes the LAN settings where proxy server details can be entered.

Breakdown of Each Choice:
* A. Privacy: Manages cookie settings and tracking protection. Not for proxy settings.
* B. Advanced: Contains advanced browser settings. Not for proxy
configurations.
* C. Content: Handles parental controls and certificates. Not for proxy
settings.
* D. Connections: Manages internet connections and LAN settings, including proxy configuration. Correct choice.
* E. Security: Manages security settings for different internet zones. Not for proxy settings.

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2
Q

A technician wants to update the local security policies on a Windows machine but is unable to launch the expected snap-in. Which of the following is the most likely
reason?
A. The computer is running Windows Home.
B. The user did not sign the end user license agreement.
C. The user disabled the User Account Control.
D. An antivirus application is blocking access.

A

A. The computer is running Windows Home.

Explanation:
Windows Home editions do not include the Local Security Policy Editor (secpol.msc),
which is used to update local security policies. This feature is only available in
Windows Professional, Enterprise, and Education editions.

Breakdown of Each Choice:
* A. The computer is running Windows Home.
o Correct: Windows Home editions lack the Local Security Policy Editor,
so the snap-in cannot be launched.
* B. The user did not sign the end user license agreement.
o Incorrect: Signing the end user license agreement is typically required
during installation and doesn’t affect the availability of the Local
Security Policy Editor.
* C. The user disabled the User Account Control.
o Incorrect: Disabling User Account Control (UAC) affects permissions
and elevation prompts but does not directly prevent the launch of the
Local Security Policy Editor.
* D. An antivirus application is blocking access.
o Incorrect: While antivirus applications can sometimes interfere with
system operations, they typically do not block access to the Local
Security Policy Editor specifically.

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3
Q

A Linux technician needs a filesystem type that meets the following requirements:

  • All changes are tracked.
  • The possibility of file corruption is reduced.
  • Data recovery is easy.

Which of the following filesystem types best meets these requirements?
A. ext3
B. FAT32
C. exFAT
D. NTFS

A

A. Ext3

Breakdown of Each Choice:
* A. ext3:
o Correct: Offers journaling for tracking changes, reducing corruption,
and easy recovery.
* B. FAT32:
o Incorrect: Lacks journaling, making it less reliable for tracking changes
and recovering data.
* C. exFAT:
o Incorrect: Doesn’t support journaling, so it’s not optimal for data
integrity and recovery.
* D. NTFS:
o Incorrect: While it supports journaling, it’s not native to Linux and may
not offer optimal compatibility.

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4
Q

A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician is unable to find this menu item?
A. The hardware does not meet BitLocker’s minimum system requirements.
B. BitLocker was renamed for Windows 10.
C. BitLocker is not included on Windows 10 Home.
D. BitLocker was disabled in the registry of the laptop.

A

c. BitLocker is not included on Windows 10 Home.

Explanation:
BitLocker is only available in Windows 10 Pro, Enterprise, and Education editions,
not in the Home edition. This is why the technician cannot find it in the Control
Panel.

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5
Q

Which of the following features can be used to ensure a user can access multiple versions of files?
A. Multiple desktops
B. Remote Disc
C. Time Machine
D. FileVault

A

c. Time Machine

Time machine will allow a Mac computer to go back “in time” to view the state of machine at any given time.
File Vault is Mac’s version of full disk encryption
Remote Disc allows you to access optical drives on other computers over a
network.
Multiple desktops allows you to create separate virtual desktops to organize your open windows and apps.

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6
Q

Which of the following commands can a technician use to get the MAC address of a
Linux distribution?
A. net use
B. ifconfig
C. netstat
D. ping

A

B. Ifconfig

Explanation:
The ifconfig command in Linux is used to display network configuration details,
including the MAC address of network interfaces.
Breakdown of Each Choice:
* A. net use:
o Incorrect: This is a Windows command used to manage network
connections, not applicable to Linux for finding the MAC address.
* B. ifconfig:
o Correct: Displays network configuration, including the MAC address,
on Linux systems.
* C. netstat:
o Incorrect: Used for network statistics and connections, not specifically
for displaying MAC addresses.
* D. ping:
o Incorrect: Used to test network connectivity, does not display MAC
addresses.

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7
Q

A user recently purchased a second monitor and wants to extend the Windows
desktop to the new screen. Which of the following Control Panel options should a
technician adjust to help the user?
A. Color Management
B. System
C. Troubleshooting
D. Device Manager
E. Administrative Tools

A

Explanation:
To extend the Windows desktop to a second monitor, the technician needs to
adjust the display settings, which can be accessed through the “System” option in
the Control Panel. From there, the technician can configure multiple displays.

Breakdown of Each Choice:
* A. Color Management:
o Incorrect: Used to adjust color profiles, not for configuring multiple
monitors.
* B. System:
o Correct: Contains the settings to adjust display configurations,
including extending the desktop to a second monitor.
* C. Troubleshooting:
o Incorrect: Used for diagnosing and resolving problems, not for
configuring display settings.
* D. Device Manager:
o Incorrect: Used to manage hardware devices, but not directly for
extending the desktop to another monitor.
* E. Administrative Tools:
o Incorrect: Contains various system management tools, but not
specifically for display settings.

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8
Q

Which of the following file extensions should a technician use for a PowerShell
script?
A. .ps1
B. .py
C. .sh
D. .bat
E. .cmd

A

a. .ps1

.py = python
.sh = bash
.bat = batch
.cmd = command script

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9
Q

Which of the following file types allows a user to easily uninstall software from
macOS by simply placing it in the trash bin?
A. .exe
B. .dmg
C. .app
D. .rpm
E. .pkg

A

C. .app

Explanation:
The .app file type represents macOS application bundles. Users can uninstall these
applications by simply dragging them to the trash bin.

Breakdown of Each Choice:
* A. .exe: Used for executable files in Windows, not macOS.
* B. .dmg: Disk image file used for installing software on macOS but not the
application itself.
* C. .app: Represents an application on macOS, which can be uninstalled by placing it
in the trash bin.
* D. .rpm: Package manager format used in Linux, not macOS.
* E. .pkg: Used for macOS installation packages, not the application itself

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10
Q

A user is unable to access several documents saved on a work PC. A technician discovers the files were corrupted and must change several system settings within Registry Editor to correct the issue. Which of the following should the technician do before modifying the registry keys?
A. Update the anti-malware software.
B. Create a restore point.
C. Run the PC in safe mode.
D. Roll back the system updates.

A

B. Create a restore point.

Explanation:
Creating a restore point ensures that the system can be reverted to its previous
state if any issues arise from modifying the registry.

Breakdown of Each Choice:
* A. Update the anti-malware software: Important for security but not
directly related to modifying the registry.
* B. Create a restore point: Allows reverting changes if something goes
wrong, ensuring system stability.
* C. Run the PC in safe mode: Helpful for troubleshooting but not specifically
for registry changes.
* D. Roll back the system updates: Unnecessary unless updates are causing
the problem.

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11
Q

Which of the following is the most likely to use NTFS as the native filesystem?
A. macOS
B. Linux
C. Windows
D. Android

A

C.Windows

AFP = macOS
Ext3/4 = Linux
NTFS = Windows

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12
Q

A technician requires graphical remote access to various Windows, Linux, and macOS desktops on the company LAN. The security administrator asks the technician to utilize a single software solution that does not require an external internet connection. Which of the following remote access tools is the technician most likely to install?
A. NC
B. RMM
C. RDP
D. SSH

A

B. RMM

Explanation:
RMM (Remote Monitoring and Management) tools typically support graphical remote access across various operating systems (Windows, Linux, macOS) and can operate entirely within a local network without requiring an external internet connection.

Breakdown of Each Choice:
* A. NC: Netcat is used for network communication and debugging, not for graphical remote access.
* B. RMM: Provides comprehensive remote access and management,
supporting multiple operating systems.
* C. RDP: Primarily for Windows, not suitable for Linux and macOS without additional setup.
* D. SSH: Provides secure command-line access, not graphical remote access.

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13
Q

A customer has a USB-only printer attached to a computer. A technician is
configuring an arrangement that allows other computers on the network to use the printer. In which of the following locations on the customer’s desktop should the technician make this configuration?
A. Printing Preferences/Advanced tab
B. Printer Properties/Sharing tab
C. Printer Properties/Security tab
D. Printer Properties/Ports tab

A

B. Printer Properties/Sharing tab

Explanation:
To share a USB printer with other computers on the network, the technician needs
to enable printer sharing. This configuration is done in the Printer Properties under
the Sharing tab.

Breakdown of Each Choice:
* A. Printing Preferences/Advanced tab: Used for configuring print settings
and advanced options, not for sharing.
* B. Printer Properties/Sharing tab: Where you configure the printer to be
shared with other network users.
* C. Printer Properties/Security tab: Used to set permissions for who can use
and manage the printer, not for sharing.
* D. Printer Properties/Ports tab: Used to manage which port the printer is
connected to, not for sharing the printer.

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14
Q

A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?

A. Keyboard
B. Touch pad
C. Ease of Access Center
D. Display settings

A

C. Ease of Access Center

Explanation:
The Ease of Access Center in Windows allows users to adjust various accessibility settings, including changing the cursor color and other visual aids to help individuals with disabilities, such as visual impairments.

Why the Other Options Are Incorrect:
A. Keyboard:

The keyboard is for typing input and does not offer options for changing the cursor color.
B. Touch pad:

The touchpad controls the mouse pointer’s movement but does not affect its color.
D. Display settings:

Display settings focus on screen resolution, brightness, and other display-related features, not on changing the cursor color.

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15
Q

A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading?

A. Right-click the Windows button, then select Run… entering shell:startup and clicking OK, and then move items one by one to the Recycle Bin.
B. Remark out entries listed HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run.
C. Manually disable all startup tasks currently listed as enabled and reboot, checking for issue resolution at startup.
D. Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup.

A

D. Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup.

Explanation:
Using the Startup tab in Task Manager allows the technician to disable programs selectively, reboot, and identify which one is causing slow boot times.

Why Other Options Are Incorrect:
A: Moving items to the Recycle Bin is too drastic and risks losing important files.
B: Editing the registry can cause instability.
C: Disabling all startup tasks at once makes it hard to isolate the issue.

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16
Q

Which of the following Windows 10 editions is the most appropriate for a single user who wants to encrypt a hard drive with BitLocker?
A. Professional
B. Home
C. Enterprise
D. Embedded

A

A. Professional

Explanation:
Windows 10 Professional includes BitLocker, which is the feature required to encrypt the hard drive. It is the most appropriate edition for a single user who wants to use encryption.

Why the Other Options Are Incorrect:
B. Home: The Home edition does not include BitLocker.
C. Enterprise: While Enterprise includes BitLocker, it is designed for large organizations, not individual users.
D. Embedded: The Embedded edition is tailored for specialized devices, not general use.

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17
Q

A user wants to back up a Windows 10 device. Which of the following should the user select?
A. Devices and Printers
B. Email and Accounts
C. Update and Security
D. Apps and Features

A

C. Update and Security

In Windows 10, the Update and Security section in the Settings menu includes the options for backup, such as “Backup using File History” and creating system images.

Why Others Are Incorrect:
A. Devices and Printers: Manages connected hardware but has no backup options.
B. Email and Accounts: Manages user accounts and email settings, not backups.
D. Apps and Features: Used for managing installed apps, not backups.

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18
Q

A technician needs to ensure that USB devices are not suspended by the operating system. Which of the following Control Panel utilities should
the technician use to configure the setting?
A. System
B. Power Options
C. Devices and Printers
D. Ease of Access

A

B. Power Options.

The Power Options utility in the Control Panel allows the technician to configure power settings, including the “USB selective suspend” feature. Disabling this setting ensures USB devices remain active and are not suspended by the operating system to save power.

Why the other options are incorrect:
A. System: Used for system settings like performance, remote settings, and device management but not USB power settings.
C. Devices and Printers: Allows management of connected devices but doesn’t provide power management settings for USB devices.
D. Ease of Access: Designed for accessibility settings, unrelated to USB power management.

19
Q

A user requested that the le permissions on a Linux device be changed to only allow access to a certain group of users. Which of the following commands should be used to complete the user’s request?
A. cat
B. chmod
C. pwd
D. cacls

A

B. chmod

chmod (Change Mode): The chmod command is used to change the permissions of files and directories on a Linux system. It allows you to set permissions for the owner, group, and others. In this case, you can use chmod to allow access to a file or directory only for a specific group of users by setting group permissions.

Why the other options are incorrect:

A. cat: This command is used to display the contents of a file, not to modify permissions.

C. pwd: This command prints the current working directory. It does not deal with permissions.

D. cacls: This is a Windows-specific command for managing access control lists (ACLs). It is not used in Linux.

20
Q

Which of the following file system types does macOS use?
A. ext4
B. exFAT
C. NTFS
D. APFS

A

D. APFS

Explanation:
APFS (Apple File System): This is the default file system used by macOS starting with macOS High Sierra (10.13). It is optimized for SSDs and provides features like encryption, space sharing, and improved performance.

Why the other options are incorrect:
A. ext4: This is a Linux file system, not used by macOS.
B. exFAT: A cross-platform file system for external drives but not the primary file system for macOS.
C. NTFS: A Windows file system; macOS can only read NTFS by default, not use it natively.

21
Q

Which of the following is used as a password manager in the macOS?
A. Terminal
B. FileVault
C. Privacy
D. Keychain

A

D. Keychain

Keychain is the built-in password manager in macOS. It securely stores passwords, account details, and other sensitive information, allowing users to access them when needed.

A. Terminal: A command-line interface for managing the system, not for storing passwords.
B. FileVault: Used for full-disk encryption to protect data, not for managing passwords.
C. Privacy: A section in System Preferences to manage permissions and data privacy, not a password manager.

22
Q

A systems administrator received a request to limit the amount of cellular data a user’s Windows 10 tablet can utilize when traveling. Which of the following can the administrator do to best solve the user’s issue?
A. Turn on airplane mode.
B. Set the connection to be metered.
C. Congure the device to use a static IP address.
D. Enable the Windows Defender Firewal

A

B. Set the connection to be metered

A metered connection in Windows 10 allows the system to limit data usage by restricting background data and non-essential updates, effectively managing cellular data consumption.

Why the other options are incorrect:
A. Turn on airplane mode:
Disables all wireless connections, including cellular, which would prevent any data use entirely, not just limit it.
C. Configure the device to use a static IP address:
A static IP address affects network configuration but does not limit or manage data usage.
D. Enable the Windows Defender Firewall:
Helps protect against unauthorized access but does not control or limit data usage.

23
Q

A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?
A. System
B. Network and Sharing Center
C. User Accounts
D. Security and Maintenance

A

C. User Accounts

The User Accounts utility in the Control Panel allows a technician to manage user permissions, including granting local administrative access by modifying the user’s group membership.

Why the other options are incorrect:
A. System:
Displays system information and settings but does not directly manage user permissions.
B. Network and Sharing Center:
Configures network settings but is unrelated to user access control.
D. Security and Maintenance:
Monitors security and maintenance settings but does not provide options for managing user permissions.

24
Q

Which of the following filesystems replaced FAT as the preferred filesystem for Microsoft Windows OS?
A. APFS
B. FAT32
C. NTFS
D. ext4

A

C. NTFS (New Technology File System)

NTFS replaced FAT as the preferred filesystem for Microsoft Windows due to its advanced features, such as file permissions, encryption, journaling, and support for larger file sizes and partitions.

Why the other options are incorrect:
A. APFS (Apple File System):
APFS is used by Apple devices and is unrelated to Microsoft Windows.
B. FAT32:
An improvement over FAT, but NTFS replaced both FAT and FAT32 as the preferred filesystem for Windows.
D. ext4:
Ext4 is a Linux filesystem and is not used by Windows.

25
Which of the following ls command options is used to display hidden les and directories? A. -a B. -s C. -lh D. -t
A. -a ## Footnote The -a option in the ls command shows all files, including hidden ones (those starting with a dot .), in a directory. Why the other options are incorrect: B. -s: Displays the size of files, not hidden files. C. -lh: Lists files with detailed information, including sizes and permissions, but does not specifically show hidden files. D. -t: Sorts files by modification time, not by visibility.
26
A user receives an error message on a Windows 10 device when trying to access a mapped drive from a Windows XP machine in the office. Other Windows XP devices in the office can access the drive. Which of the following Control Panel utilities should the user select to enable connectivity to the device? A. Devices and Printers B. Administrative Tools C. Network and Sharing Center D. Programs and Features
C. Network and Sharing Center ## Footnote The Network and Sharing Center in Windows 10 is where users configure network discovery, file and printer sharing, and network profile settings. These settings affect whether older systems like Windows XP can see and connect to shared resources on the Windows 10 device. ❌ A. Devices and Printers Used for managing connected hardware like printers and Bluetooth devices — not related to file sharing or mapped drives. ❌ B. Administrative Tools Includes advanced system tools like Event Viewer and Services, but not the place to configure network sharing settings for drive access. ❌ D. Programs and Features Used to uninstall or modify installed software — not related to network connectivity or shared drives.
27
A company is requiring its staff to work remotely and needs to ensure remote access to servers and fileshares is secure. Which of the following should the company implement? (Choose two.) A. RDP B. VPN C. FTP D. VLAN E. Telnet F. HTTPS G. DHCP
B. VPN (Virtual Private Network) F. HTTPS (Hypertext Transfer Protocol Secure) ## Footnote A VPN encrypts the connection between the remote user's device and the company's internal network. It provides secure access to servers and fileshares as if the user were physically on-site. It's a standard method for securing remote access. HTTPS encrypts web traffic between a client and a server. If the company hosts file shares or internal tools through web portals, HTTPS ensures that data in transit remains secure. ❌ A. RDP (Remote Desktop Protocol) While useful for remote access, RDP by itself is not secure unless it's tunneled through a VPN or wrapped in other security measures. ❌ C. FTP (File Transfer Protocol) FTP sends data in cleartext and is insecure for remote access unless replaced by SFTP or FTPS. ❌ D. VLAN (Virtual LAN) VLANs segment traffic within a local network but do not secure remote access. ❌ E. Telnet Like FTP, Telnet is insecure, transmitting data (including passwords) in plaintext. ❌ G. DHCP (Dynamic Host Configuration Protocol) DHCP assigns IP addresses automatically — not related to secure remote access.
28
Which of the following is the Windows OS that only recognizes 4GB of RAM? A. The Home version OS B. The 32-bit OS C. The 64-bit OS D. The trial version OS
B. The 32-bit OS ## Footnote A 32-bit version of Windows has a maximum memory limit of 4GB (often slightly less due to system reserved memory). This is a hardware architecture limitation, not specific to any edition or license level. Even if the system has more RAM installed, a 32-bit OS cannot use more than ~4GB. ❌ A. The Home version OS The Home edition can come in both 32-bit and 64-bit versions. It’s not the edition (Home vs. Pro) but the bit version that determines RAM limits. ❌ C. The 64-bit OS 64-bit Windows can support much more RAM (often 128GB or more depending on the edition). ❌ D. The trial version OS A trial version has no RAM limit tied to the trial status — it depends on whether it’s 32- or 64-bit.
29
A SOHO wireless router needs to be configured so incoming traffic is only allowed on specified ports. Which of the following is the best way for the technician to accomplish this task? A. Physically secure access to the router. B. Implement AES encryption. C. Install the latest firmware. D. Disable Universal Plug and Play.
D. Disable UPnP ## Footnote UPnP (Universal Plug and Play) allows devices on a network to automatically open ports on the router without user approval. Disabling UPnP ensures that only manually specified ports are open, which is essential for controlling incoming traffic securely. This is the best way to prevent unauthorized port forwarding and limit access to only specific, technician-configured ports. ❌ A. Physically secure access to the router Physical security is important but doesn't control incoming network traffic or port configuration. ❌ B. Implement AES encryption AES encryption (used in Wi-Fi security like WPA2/WPA3) protects wireless traffic, but doesn’t manage incoming ports. ❌ C. Install the latest firmware Updating firmware is good practice for security and stability, but it doesn’t configure or restrict port access directly.
30
Which of the following operating systems uses the ext4 filesystem type? A. macOS B. iOS C. Linux D. Windows
C. Linux ## Footnote The ext4 (Fourth Extended Filesystem) is a widely used default filesystem in many Linux distributions (e.g., Ubuntu, Debian, Fedora). It’s known for reliability, performance, and large storage support. ❌ A. macOS macOS uses APFS (Apple File System) or older versions may use HFS+ — not ext4. ❌ B. iOS iOS also uses APFS, just like modern macOS — not ext4. ❌ D. Windows Windows uses NTFS by default for its system partitions and FAT32/exFAT for removable media — not ext4.
31
A customer is configuring on an old desktop an inexpensive file server to share photos and videos and wants to avoid complicated licensing. Which of the following operating systems should the technician most likely recommend? A. Chrome OS B. Linux C. macOS D. Windows
B. Linux ## Footnote Linux is free, open-source, and does not require licensing fees. It works well on older hardware, making it ideal for repurposing an old desktop into a file server. Linux distributions (like Ubuntu Server, Debian, or CentOS) offer robust file sharing capabilities (e.g., Samba for Windows compatibility). It's well-documented and widely used for simple server tasks like photo and video sharing. ❌ A. Chrome OS Chrome OS is designed for lightweight personal computing, not for running a file server. It also has limited file-sharing features and is not ideal for this use case. ❌ C. macOS macOS requires Apple hardware and is not free — it comes with licensing restrictions. ❌ D. Windows Windows, while capable, requires a license, especially for professional or server use. It's also more resource-heavy than Linux, which can be a problem on older desktops.
32
A user is setting up a new Windows 10 laptop. Which of the following Windows settings should be used to input the SSID and password? A. Network & Internet B. System C. Personalization D. Accounts
A. Network & Internet ## Footnote This is where you connect to Wi-Fi by entering the SSID and password. ❌ B. System – Manages display and sound, not network. ❌ C. Personalization – Changes desktop appearance. ❌ D. Accounts – Manages user profiles, not Wi-Fi.
33
A company using Active Directory wants to change the location of all users' "Documents" to a file server on the network. Which of the following should the company set up to accomplish this task? A. Security groups B. Folder redirection C. Organizational unit structure D. Access control list
B. Folder redirection ## Footnote ✅ B. Folder redirection Allows admins to redirect user folders (like Documents) to a network file server. Ensures users’ files are saved centrally and backed up. ❌ A. Security groups Used to manage permissions, not folder locations. ❌ C. Organizational unit structure Organizes users and computers but doesn’t redirect folders. ❌ D. Access control list Controls permissions on files/folders, doesn’t move them.
34
Which of the following operating systems would most likely be used to run the inventory management system at a factory? A. Windows B. Chrome OS C. Android D. iOS
A. Windows ## Footnote ✅ A. Windows Most common for business and industrial applications like inventory management. Supports a wide range of enterprise software and legacy systems used in factories. ❌ B. Chrome OS Primarily for lightweight web-based tasks, not typical for factory systems. ❌ C. Android Mostly for mobile devices and tablets, not common for factory inventory servers. ❌ D. iOS Used on Apple mobile devices, unlikely for running factory systems.
35
A technician is doing a bare-metal installation of the Windows 10 operating system. Which of the following prerequisites must be in place before the technician can start the installation process? A. Internet connection B. Product key C. Sufficient storage space D. UEFI firmware E. Legacy BIOS
C. Sufficient storage space ## Footnote ✅ C. Sufficient storage space Needed to install the OS files on the hard drive or SSD. Without enough free space, the installation cannot proceed. ❌ A. Internet connection Helpful for updates but not required to start installation. ❌ B. Product key Usually can be entered later; some installations allow skipping initially. ❌ D. UEFI firmware Optional; Windows 10 supports both UEFI and Legacy BIOS. ❌ E. Legacy BIOS Also optional; depends on hardware—either UEFI or BIOS will work.
36
A user is trying to limit the amount of time their children spend on the internet. Which of the following Windows 10 settings should be enabled to accomplish this objective? A. Family Options B. Update & Security C. Ease of Access D. Network & Internet E. Privacy
A. Family Options ## Footnote Family Options in Windows 10 allows parents to manage screen time, control app and game purchases, and monitor activity. It's specifically designed to help manage and limit children's usage of the computer and internet. Why the other choices are incorrect: ❌ B. Update & Security – Used for system updates and recovery settings, not parental controls. ❌ C. Ease of Access – Provides accessibility features for users with disabilities, not usage time limits. ❌ D. Network & Internet – Used to configure Wi-Fi, VPNs, and network adapters, not time restrictions. ❌ E. Privacy – Deals with data collection and permissions, not managing user time or parental controls.
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A technician is building a new desktop machine for a user who will be using the workstation to render 3-D promotional movies. Which of the following is the most important component? A. Dedicated GPU B. DDR5 SODIMM C. NVMe disk D. 64-bit CPU
A. Dedicated GPU ## Footnote ✅ A. Dedicated GPU A dedicated GPU (Graphics Processing Unit) is the most important component for rendering 3-D promotional movies. GPU acceleration significantly improves rendering speed and performance in video editing and 3D modeling applications (e.g., Blender, Maya, Adobe After Effects). ❌ Incorrect Options: B. DDR5 SODIMM While DDR5 is fast, SODIMM is a laptop memory form factor, not typically used in desktops. Even if using DDR5, it's not more important than a powerful GPU for 3D rendering. C. NVMe disk NVMe storage provides fast read/write speeds, improving file access and application load times. However, it does not impact rendering performance as much as a GPU. D. 64-bit CPU A 64-bit CPU is standard today and required to run modern applications, but rendering performance benefits more from GPU acceleration.
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A user identified that a program installed in a workstation does not have optional features enabled. Which of the following must the technician do to install the optional features? A. Go to Programs and Features, uninstall the program, and reinstall it. B. Go to Administrative Tools and edit System Configuration. C. Go to Administrative Tools and run Disk Cleanup. D. Go to Programs and Features, select the program, and click on Change.
D. Go to Programs and Features, select the program, and click on Change. ## Footnote ✅When a Windows program is already installed but optional features were not selected during installation, many programs allow you to modify or add features through the “Change” option in Programs and Features. This lets you install or enable additional components without uninstalling the program. ❌ Breakdown of Incorrect Answers: A. Go to Programs and Features, uninstall the program, and reinstall it. ❌ This is unnecessary. You don’t need to uninstall the program to enable optional features unless the "Change" option is not available. B. Go to Administrative Tools and edit System Configuration. ❌ System Configuration (msconfig) is used to manage startup settings, not install program features. C. Go to Administrative Tools and run Disk Cleanup. ❌ Disk Cleanup is for removing temporary files and freeing disk space — unrelated to installing program features.
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Which of the following operating systems is most commonly used in embedded systems? A. Chrome OS B. macOS C. Windows D. Linux
D. Linux ## Footnote ✅ Linux is the most commonly used operating system in embedded systems due to its: Open-source nature – allows developers to customize the kernel and components. Low resource requirements – works well with limited CPU, memory, and storage. Strong community and support – many tools and libraries are available. Stability and reliability – essential for embedded applications. Examples include smart TVs, routers, car infotainment systems, and IoT devices. ❌ Breakdown of Incorrect Options: A. Chrome OS ❌ Designed for web-based computing on laptops and desktops, not for embedded systems. B. macOS ❌ A proprietary OS used only on Apple desktops/laptops; not designed for embedded use. C. Windows ❌ While Windows IoT exists, it's less commonly used in embedded devices compared to Linux.
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A client wants a technician to set up a proxy server in a branch office to manage internet access. This involves configuring the workstations to use the new proxy server. Which of the following Internet Options tabs in Control Panel would be most appropriate for the technician to use to configure the settings? A. Privacy B. Advanced C. Content D. Connections E. Security
D. Connections ## Footnote The Connections tab is where you can: Set up LAN settings. Specify a proxy server address and port number. Automatically detect or configure proxy settings manually. ❌ Why the Other Options Are Incorrect: A. Privacy 🔻 Controls cookie handling and pop-up blockers—not proxy configuration. B. Advanced 🔻 Contains general browser and connection settings, but not where proxy is configured. C. Content 🔻 Manages parental controls, certificates, and auto-complete settings—not network access. E. Security 🔻 Manages security zones and level of access for web content—not related to proxy settings.
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A technician wants to update the local security policies on a Windows machine but is unable to launch the expected snap-in. Which of the following is the most likely reason? A. The computer is running Windows Home. B. The user did not sign the end user license agreement. C. The user disabled the User Account Control. D. An antivirus application is blocking access.
A. The computer is running Windows Home. ## Footnote ✅ Local Security Policy editor (secpol.msc) is not available on Windows Home editions. It is only available on Windows Pro, Enterprise, and Education editions. If the technician cannot launch the snap-in, the most common reason is that the OS edition does not support this feature. ❌ Why the other options are incorrect: B. The user did not sign the end user license agreement 🔻 This would typically prevent installation or initial setup, not launching a specific MMC snap-in. C. The user disabled the User Account Control 🔻 Disabling UAC might reduce security prompts but does not prevent launching the Local Security Policy snap-in. D. An antivirus application is blocking access 🔻 While possible, it’s unlikely the primary cause preventing the snap-in from opening.
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A technician is manually updating Windows workstations. Each workstation is currently running Windows Pro in a workgroup environment. Which of the following changes can the technician make to create a more manageable environment? A. Downgrade all workstations from the Pro version to the Home version of the OS. B. Upgrade all workstations from the Pro version to Pro for Workstations. C. Create a domain and join the workstations to the domain for management purposes. D. Make sure all workstations are operating under the same workgroup name.
C. Create a domain and join the workstations to the domain for management purposes. ## Footnote ✅Creating a domain and joining workstations to it centralizes management, allowing easier deployment of updates, policies, and user management. Domains use Active Directory to manage users, computers, and resources centrally, which is more scalable and manageable than workgroups. Why the others are less suitable: A. Downgrade all workstations from Pro to Home ❌ Home edition lacks management features (like joining a domain), making management harder, not easier. B. Upgrade to Pro for Workstations ❌ Pro for Workstations is meant for high-performance hardware and workloads, not for management features. D. Make sure all workstations are under the same workgroup name ❌ This does not significantly improve manageability; workgroups remain decentralized and harder to manage at scale.
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A user reported that a laptop's screen turns off very quickly after sitting for a few moments and is also very dim when not plugged in to an outlet. Everything else seems to be functioning normally. Which of the following Windows settings should be configured? A. Power Plans B. Hibernate C. Sleep/Suspend D. Screensaver
A. Power Plans ## Footnote ✅Power Plans manage how a laptop uses power, especially when running on battery. The dim screen and quick timeout are both controlled under the power plan settings. ❌ B. Hibernate – This saves memory to disk and powers off, but it doesn't control screen brightness or quick dimming. ❌ C. Sleep/Suspend – Refers to putting the computer into a low-power state, not controlling brightness or short screen timeouts. ❌ D. Screensaver – A screensaver is just an animation or image shown after inactivity and doesn’t affect screen brightness or power usage.