Operations Flashcards
(7 cards)
1
Q
What are goods
A
When products are produced in a factory
2
Q
What are services
A
When a business provides a service eg a dairy company that delivers milk
3
Q
What are the three types of production processes
A
Job production
Batch production
Flow production
4
Q
What is job production
A
When individual products are made to a customers specific needs
5
Q
What is batch production
A
Involves making a set quantity of identical products
6
Q
What is flow production
A
Involves continuously making identical products
7
Q
What is productivity
A
A measure of efficency can be measured in products produced per worker, per day month or year
