Operations management Flashcards

Production of goods and services (28 cards)

1
Q

Explain production

A

It is effective management of resources in producing goods and services

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2
Q

Explain what does the operations department do?

A

(i)Use the resources in a cost-effective and efficient manner
(ii)Manage inventory effectively
(iii)Produce the required output to meet customer demand

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3
Q

Explain productivity

A

It is a measure of the efficiency of input used in the production process over a period of time

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4
Q

Explain the formula of productivity

A

Quantity of output/Quatity of input

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5
Q

Explain the labour productivity

A

Output(over a given time of period)/Number of employees

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6
Q

Explain lean production

A

It refers to the various techniques a firm can adopt to reduce wastage and increase efficiency/productivity

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6
Q

Ways of increasing productivity

A

(i)Improving labour skill by training
(ii)introducing automation
(iii)Improve employees motivation

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7
Q

Explain the type of wastage

A

(i)Overproduction
(ii)Waiting
(iii)Transporation

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8
Q

Explain the benefit of no wastage

A

(i)Less storage of raw material
(ii)Quicker production of good and service
(iii)No need to repair faulty good

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9
Q

Explain how do we implement lean production?

A

Kaizen:it’s a Japanese term meaning ‘continous improvement’

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10
Q

Explain the aim of kaizen

A

To increase efficiency and reduce wastage

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11
Q

Explain the benefits of kaizen

A

(i)Increased productivity
(ii)Reduced amount of space needed for production
(iii)Improved factory layout

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12
Q

Just in time inventory control

A

His technique eliminate the need to hold any kind of inventory by ensuring that supplies arrive just in time they are needed for production

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13
Q

Explain the benefit of just in time inventory control

A

(i)Reduces cost of holding inventory
(ii)Warehouse is not needed
(iii)Finished good are immediately sold

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14
Q

Explain cell production

A

The production line is divided into separate,self-contained units

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15
Q

Explain the method of production

A

(i)job production:product are made specially to order,customised for each customer

16
Q

Explain the advantage of job production

A

(i)Most suitable for one-off product and personal services
(ii)The product meet the exact the requirement of the customer
(iii)worker will have more varied job

17
Q

Explain the disadvantage of job production

A

(i)skilled labour will often be required
(ii)Cost are higher
(iii)Time-consuming

18
Q

Explain batch production

A

Similar products are made in batches or blocks

19
Q

Explain the advantage of batch production

A

(i)Flexibility way of working can be easily switched between product
(ii)Give some variety to worker
(iii)varies of product

20
Q

Explain the disadvantage of batch production

A

(i)Expensive
(ii)Product will delay
(iii)Lots of raw material will be needed

21
Q

Explain flow production

A

Large quantities of product are produced in a continous process on the production line

22
Q

Explain the advantage of flow production

A

(i)Low cost
(ii)Can benefit from economic of sale
(iii)Automation line can run 24/7

23
Q

Explain the disadvantage of flow production

A

(i)Low statisfaction
(ii)Capital cost of setting up is very high
(iii)Production will be affected

24
Explain the factor that affect which production method to use
(i)The nature of the product (ii)The size of the market (iii)The natural of demand
25
Explain the technology and production
(i)Automation:equipment used in the factory is controlled by computer (ii)Mechanisation:production is done by machine but is operated by people (iii)CAD:(computer aided designing):a computer software that draw items being designed more quickly
26
Explain the advantage of technology in production
(i)Greater productivity (ii)Greater job satisfaction (iii)Better quality product
27
Explain the disadvantage of technology in production
(i)Unemployment rises (ii)Expensive (iii)Technology quickly became outdated